Managed Services Executive Commentary

  1. Using Opportunities In Your PSA To Track Leads
    1/27/2015

    The most common business issue we hear in serving our HTG peer group members is far and away: “How do we generate more business?” The marketing and sales functions are viewed as a necessary evil to people who get more excited designing, building, and fixing technology solutions. We all know the lifeblood of a business is generating new opportunities from prospects as well as our existing clients. It is critical to the success of the business.

  2. 5 Factors To Consider When Devising A Data Auditing Policy
    1/27/2015

    In today’s world, satisfying external regulations is a necessity that we all must fulfill. Staying complaint with these regulations is only possible if every change to data — either by human or machine — is thoroughly recorded. Following are the factors involved in devising an effective auditing policy.

  3. Why Should You And Your IT Customers Be In Compliance?
    1/27/2015

    Compliances are playing a big role in today’s industry — and not just for security. The rules and regulations of compliances like PCI DSS, HIPAA, GLBA, FISMA, etc. let organizations be more responsible when it comes to the handling the data storing the information about their business, operations, products, employees, and consumers. Not only storage, the sharing and treatment guidelines for precious data could be clearly defined using compliances.

  4. In 2014 Hacking Surge Wake, Survey Shows Network Security Priorities In 2015
    1/26/2015

    While the security community was still roiling in the wake of the Target breach in late 2013, the continuing parade of breaches in 2014 cast a harsh light on inadequate security architectures and poorly implemented security practices.

  5. 3 Things To Consider When Selecting An RMM Solution
    1/22/2015

    Small integration concessions today can turn into big problems later, snowballing your business out of control. I’ll help you identify your remote monitoring and management (RMM) deal breakers before it’s too late.

  6. The Biggest Threat To The Channel: Not Providing A Turn-Key Solution
    1/22/2015

    As a company that specializes in helping channel providers and their clients deploy technology solutions, including design, installation, and maintenance, the biggest threat we see to the channel is an inability to offer a truly turn-key solution. Deployment is the last-mile of a technology investment and in too many cases; its importance is underestimated with respect to budgeting, time, and resource requirements.  Too often channel partners undervalue the benefits of including professional deployment as a key component of their solutions. And these benefits are significant to the client as well as the channel provider.

  7. Is Your Client’s Medical Information Safe?
    1/21/2015

    Five data security pitfalls for healthcare organizations to avoid.

  8. The Benefits And Challenges Of Cloud And Mobile
    1/21/2015

    The convergence of mobile devices and the cloud-powered workspace present today’s companies with a myriad of opportunities for efficiency, flexibility, and connectivity.  With this paradigm shift, however, comes some important considerations for the IT staff and managed services providers (MSPs) supporting these businesses.

  9. Remember, It’s All About Me. 5 Things To Know When Selling To Millennials
    1/21/2015

    Brace yourself, millennials are coming.  By 2020, 50 percent of the U.S. workforce will be millennials. Can you even imagine? Times, they are a changing. Think about that for a minute, half the people you will sell to, will be a millennial. 

  10. 4 Ways IoT Will Transform E-Commerce
    1/21/2015

    There’s a moment of panic when we can’t find our phones. There is somehow a sense of security that comes from feeling that electronic rectangle in our pockets. The rise of mobile technology has made our smartphones and tablets the head of our personal nerve centers. They take pictures, notes, connect us to social media and even now allow us to lock our doors and turn off our thermostats remotely. We live in an era of smart technology where everything connects to everything, and we’re constantly on the grid.

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