Managed Services Executive Commentary

  1. 5 Features All Cloud Platforms Should Possess
    4/16/2014

    Managed services providers (MSPs) face an array of complex questions as they decide whether to migrate workloads to and between clouds.

  2. The Secret To Channel Success: Quit Using Spreadsheets
    4/15/2014

    We all know it’s true: A lot of channel programs are still being managed with Microsoft Excel spreadsheets. It’s far more common than you’d expect, even in some of the larger companies. And, honestly, there’s nothing wrong with using spreadsheets if you want to manage a very small program, incentive, or campaign — or even analyze a set of data. But ask for anything complex, and your spreadsheet is probably creating more work than it’s doing. Here are five signs you need an incentive platform, not a spreadsheet.

  3. Cyber Surveillance: 4 Things Every Healthcare Solutions Provider Should Know
    4/11/2014

    Hospitals must evolve their cybersecurity to match the security standards and procedures they have developed and honed for their physical facilities. One key aspect of their physical security is 24/7 video surveillance: the ability to see who did what in their hospitals and the ability to go back in time to investigate incidents is an absolutely essential component of their security procedures.

  4. MSPs And The Cloud: Finding The Right Vendor Partner
    4/11/2014

    It’s no secret that the managed services provider (MSP) business is a large market and has been growing steadily. In recent years, it grew by 13-16 percent to reach US$60-65 billion. The shape of the market continues to evolve and mature. As this happens, MSPs are demanding more, not just from the technology and tools that power their businesses, but also from the vendors that supply them. 

  5. The Top 3 Things To Look For In A Partner Program
    4/10/2014

    IT distribution isn’t just about products anymore — there’s an increasing focus on leading with services and solutions to drive results. Distributors are going beyond their name and becoming trusted advisors to resellers.As part of this evolution, it’s more important than ever to develop strong relationships in the channel and engage in events that provide collaboration, networking, and education. Every recipe for success looks different, but here are a few things to consider when looking for a partner program.

  6. Thwarting Cyber-Induced External Business Disruptions
    4/10/2014

    Global dependence on the Internet as the backbone for conducting business is leading to a surge in malicious and sophisticated cyber attack activity aimed at interrupting or compromising these economically-critical online activities. These threats are frequently referred to as distributed denial-of-service, or DDoS, attacks.

  7. What IT Channel Executives Can Learn From Legendary Basketball Coach John Wooden
    4/10/2014

    The legendary John Wooden, arguably the greatest basketball coach of all time, once said, “Never confuse activity with accomplishment.” Whether you’re a vendor or a reseller, that statement resonates — because one of the most difficult aspects of managing a start-up is dealing with the excitement level of the new venture and reining in the tendency to believe that activity for activity’s sake is critical at all times.

  8. Windows Event Logs: Things Every Solutions Provider Should Know
    4/7/2014

    Windows Event Logs (WELs) for Active Directory provide information that helps reduce unwanted events — or that signals a cyberattack. Effective usage of WELs requires two important ingredients.

  9. Nobody Wants To Be Your Guinea Pig
    4/2/2014

    Testimonials can show you are an established, successful solutions provider.

  10. Copier Plus VoIP Can Equal Business Growth
    4/1/2014

    Many businesses in the channel are considering strategic partnerships, and the addition of VoIP capabilities to a copier business can result in a win-win.