Managed Services Executive Commentary

  1. 6 Ways To Drive Greater Return On Your Process Improvement Investment
    9/28/2016

    Improving processes isn’t just about creating new flowcharts and Word documents; it’s about improving the consistency and quality of execution, increasing efficiency, and facilitating innovation within your organization. These are the guidelines and workflows that, when managed effectively, can define and improve how your company operates from the C-Suite to the server room.

  2. How To Hire Your First Sales Rep … Profitably!
    9/27/2016

    At some point in the growth of all MSPs, IT consultants, VARs, and/or software salesforces, the need to hire the first salesperson becomes apparent. Typically, this is stimulated by one of several factors. By Gil Cargill, Sales Acceleration Coach

  3. Access Governance And The Cloud: The Reasons Why
    9/26/2016

    Access governance continues its climb toward becoming a dominant force in a growing market in a plethora of industries throughout the U.S. and beyond. Organizations now more than ever investing resources in access governance solutions so they can improve process efficiency and the security of their networks without much effort. By Dean Wiech, managing director, Tools4ever

  4. Get Ready For Retail Deployment As A Service
    9/16/2016

    No longer an isolated, occasional event, technology deployment occurs almost continuously now, and retailers should be thinking about changing the way they plan, budget, manage, and support deployment cycles in this new world.

  5. Beyond Deployment: A New Mindset
    9/15/2016

    From a project perspective, deployment looks like a tactical, time-limited event. From a strategic standpoint, however, it plays a key role throughout the process of customer-centric technology implementation. For long-term success, smart retailers will weave deployment into their overall technology strategy with the right partner early in the planning process.

  6. 5 Cloud-Based Service Fallacies
    9/13/2016

    What is it about the cloud that seems to confound the small to midsize business (SMB) IT consulting space? You can’t escape cloud-computing advertising unless you are stranded on a desert island. By Andrew Harrover, CEO, Matrix Computer Consulting and ASCII Group Member since 2012

  7. How To Create Augmented And Virtual Reality Implementations For Retail
    9/12/2016

    Augmented reality (AR) and virtual reality (VR) have been growing in popularity among consumers and are currently poised for explosive growth in the retail industry. By Shaun Kirby, Chief Technology Officer for Rapid Prototyping, Cisco

  8. Building A Next-Gen Managed Security Practice
    9/6/2016

    Managed Service Providers (MSPs) have long served as their customers’ IT security experts. Small- and medium-sized businesses typically do not have the IT expertise or resources in-house, and so rely on their MSPs to provide the high level of IT support they could not create on their own. As the security landscape evolves and becomes more complex, MSPs also find themselves managing multiple vendors for different product areas, from endpoint security, email, disk encryption, network and mobile security, and wireless capabilities.

  9. Security Breaches Aren’t Just About IT
    9/1/2016

    When you hear about a security breach, you probably think something like, “The IT department must have missed something.” But increasingly, breaches are caused by factors outside of IT’s control. Today, a breach is just as likely to be the result of a devious email or an unwitting employee’s error as a breakdown in IT.

  10. Connecting The Dots... CRM To PSA To ERP
    8/31/2016

    As the world moves to browser-based applications (whether hosted on your own server or with a provider such as Amazon), it can mean that some of your applications might be on a local server in your office and others are hosted somewhere else.  For example, you may have a hosted CRM (“Customer Relationship Management”) system, while your accounting or ERP software application stays behind closed doors where it is more difficult for a hacker to gain access.