Managed Services Executive Commentary

  1. How To Differentiate Your Business With Leadership Around The Cloud
    10/24/2014

    The cloud. Everyone, both those in technology circles as well as clients, are talking about it. Do you have a strategy pertaining to effective leadership around the topic of the cloud?  HTG Peer Groups COO Brad Schow offers some practical advice about how to differentiate your company by providing strong leadership and clear communication, both internally and externally.  Watch this video and learn how to take a nebulous topic and provide solid, much-needed leadership.

  2. 6 Keys To Managing Customer Relationships
    10/23/2014

    When looking toward a high-growth business, you should find the amount of attention you can devote to each customer becomes increasingly stretched as your company develops and your client base expands. As always, managing customer relationships should be seen as a priority activity. Customers look for a high level of service, and regardless of the quality of the product or service you provide, they will not stay loyal to you on a long-term basis unless you treat them properly before and after a sale.

  3. Ask Coach: How To Get The Most From Attending A Professional Conference
    10/23/2014

    How can I ensure an ROI on investments such as professional conferences?

  4. Getting The Most From Big Data: 5 Tips For Choosing Statistical Software
    10/23/2014

    With the democratization of Big Data, powerful data analytics tools such as cloud-based Hadoop are now available to mainstream information workers and developers as well as data scientists and engineers. As a result, both large and small enterprises in a variety of industries have the ability to mine mountains of valuable data for profit and competitive advantage.

  5. Who Needs To Rebrand When You Can “Bounce” To Future Success?
    10/21/2014

    How often do we think of implementing a radical structural fix when an attitude and leadership adjustment could be the remedy? Such a radical reaction may be to rebrand and/or relaunch when, in fact, our problems can be overcome with a systematic approach to improved team performance.

  6. Channel Sales Vendor/Partner Relationships: What Vendors Want (Part 5)
    10/21/2014

    It’s not love at first sight. It is all about the relationship between the vendor and the partner if a channel sales partnership is to be successful.  A better understanding of what a vendor expects from a partner helps the solution provider make well informed and prudent business decisions that have a positive and profitable impact on their organization.

  7. Does Your Customer Need Zero Backup?
    10/21/2014

    The primary motive of every organization is to make sure it has an option to restore data as it is before corruption, deletion, or hardware failure. Traditional backup software provides options to recover data from the above disasters with multiple recovery options. If your data is corrupted and being backed up to the backup server in latest incremental schedule then you don’t have to worry about the previous data corruption when multiple recovery points are provided.

  8. 3 Lies About Hosted UC You Can’t Buy Into
    10/20/2014

    Unified Communications (UC) is a profitable, high-value line of business for VARs and MSPs (managed services providers) so why are so few capitalizing on it?  For some, it may just be the technology that keeps them at bay. For others, it could be the perceived market opportunity. Whatever the reason, the reality is that UC solutions have evolved into a turnkey technology that’s built to scale and, according to market research firm COMMfusion, is expected to reach $8.47 billion in revenues by 2016, making it a lucrative solution for channel partners.

  9. Team Building At Its Sticky Best
    10/20/2014

    We talk a lot about building a team.  There are plenty of fun, engaging group activities you can use to build your team. The Marshmallow Challenge is one of the best. This TED activity is simple. 

  10. Security Risks From Shadow IT
    10/17/2014

    Security risks are introduced when data or applications are moved outside protected systems, networks, physical locations, or security domains. In an IT environment, when we rely on different sources to manage the data within the organization it may lead to loss of data and that is the reason for shadow IT. For a better view, when an organization is in need of service from an external source to maintain its data, then we can conclude the firm is at risk by software and devices used by the external source.

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