Managed Services Executive Commentary

  1. 3 Reasons That Justify Raising Your Rates
    9/5/2014

    This is another in the arsenal of tough lessons that most small business owners learn — charging your customers more. It isn’t unusual to be very nervous about raising your rates for fear you will lose a client. In an ideal world, best practices would dictate that you raise your rates every year.

  2. 5 Ways Great MSPs Automate Their Managed Services Practices
    9/5/2014

    Whether a reseller or managed services provider (MSP) is big or small, new or mature, the question of automation is on everybody’s mind today. As an IT services provider, there are no doubt hundreds of tasks you can be automating for your clients. But beyond the technology, it is important to look at automation as a best practice for your business — a driver for growth and profitability. What’s more, automaton unlocks the key to allowing you to root your business deeply within client processes so that it’s difficult for another MSP to walk in off the street and undercut you.

  3. The Top 5 Uses For Digital Signage In Manufacturing
    9/5/2014

    Manufacturing employees often work long hours, on their feet, doing the same tasks hundreds of times over. Their accomplishments are number based, which is often a far cry for the amount of effort put into a given day.

  4. When It Comes To HR, You Don’t Know What You Don’t Know
    9/4/2014

    Most small businesses out there are “building the engine while flying the plane” with regard to their operations, and human resources is no exception. In many cases the HR process isn’t even considered until after employees have been hired, and even then not so much. 

  5. The Many Flavors Of GPS Tracking: Which Is Right For Your Customer?
    9/4/2014

    SaaS-based GPS tracking services offer VARs and MSPs tasty new recurring revenue opportunities, but what is the current state of the art?

  6. 7 Things Your Antimalware Offering Must Do
    9/4/2014

    You would be hard pressed to find an IT professional who does not offer an antivirus solution to their clients; but it is just as crucial to have a solid antimalware offering for your users. 

  7. Why You Should Charge Your Customers More
    9/3/2014

    Whether you provide conventional IT, cloud backup services, professional automation packages or high tech security, you can and should charge your customers more than you currently do.

  8. Best Practices For Professionals: Attitude, Self-Image, And Self-Discipline
    9/2/2014

    In his last series, Gary Pica focused on increasing managed services practices sales. In this four-part series, he shifts the focus to best practices for individuals that will make a positive impact on your businesses. Each week of this series, Pica challenges you to examine your own systems, methods — and habits — and consider changes, if needed, for the better.

  9. What Keeps CIOs/CSOs Awake At Night?
    8/29/2014

    In today’s business climate, the only thing faster than the rapid pace of business might be the even faster pace of technology. As a trusted solutions provider the more you can talk technology and business with a CIO, the more success you’re going to have. With that in mind, here’s a look at four technologies that keep CIOs awake at night, and how you can help them rest easy.

  10. Will Open Source Hadoop Last?
    8/28/2014

    When it comes to Big Data implementation, there’s no bigger name around than Hadoop, to the point that many people think that Hadoop is Big Data. For a variety of reasons the Hadoop framework has become the go to system for numerous Big Data options.

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