Managed Services Executive Commentary

  1. Top Reasons To Utilize Consultative Services In The Contact Center Space

    There is a longstanding joke in the telecommunication sector: A business owner will believe anything a technician says, as long as he is located 50 miles from the office. If you are in-house, no one listens.

  2. 7 Ways To Increase Your Customers’ Awareness Of Cybersecurity

    Moving at the speed of business today means providing immediate access to critical business data and applications, regardless of whether workers are on-site or working remotely. It also means enabling workers to respond quickly to customer and partner requests via e-mail and instant messaging, and leveraging cloud computing to support instant collaboration between workers, customers, and partners in different geographic locations.

  3. All Signs Point To The Cloud: See Why Cloud-Based Security Is Replacing Antivirus

    It’s no secret that businesses of all shapes and sizes have opened their eyes to the importance of cybersecurity in light of what many industry experts have coined the “cyber breach epidemic.” Between the infamous Target breach that affected upwards of 40 million customers in 2014 to Home Depot’s compromise of 56 million credit card numbers, cybercriminals are making a name for themselves and showing no signs of slowing down anytime soon!

  4. 5 Trends In Education Technology That VARs Should Know

    The education market is one of the most complex, challenging verticals in the IT industry. It can also be one of the most rewarding. On one hand, many school districts face shrinking budgets and tighter controls. But on the other hand, implementing the latest technologies can help schools save money – and be more productive. It’s what makes the solution provider channel so valuable!

  5. 5 Reasons Data Loss Prevention (DLP) Should Be A Part Of Your IT Security Toolkit

    Over the last couple years, security breaches have rocked the business landscape. Sensitive data — from high-profile retailers and financial institutions to lesser known mom-and-pop shops — fell into the hands of global thieves and hackers, affecting millions of consumers and company employees. Indeed, it has been a challenging time for data privacy and security, and the massive thefts served as a wake-up call for organizations around the world.

  6. VARs: Are You Ready To Take Up The Mobile POS Security Challenge?

    Cyber Awareness month just came to a close and it raised awareness about the need to secure one of the most challenging environments — mobile point of-sale (mPOS) systems.

  7. What Cloud Resellers Need To Know About Security Vulnerabilities

    New research has shown just how easy it is for hackers to get their hands on cloud data. So-called “man-in-the-cloud” attacks can steal cloud-based files without a password in a way that’s nearly undetectable, while infecting systems with malware. That means no matter what public cloud system your customers use — whether Dropbox, Google Drive, Box, or OneDrive — all files and valuable data stored on these systems are vulnerable to security breaches.

  8. Why Solutions Providers Need An IoT Strategy Now

    System integrators know that often the most vexing issue in managing a network is the considerable time spent on identifying the root cause of a network disruption by finding, organizing, and making sense of the glut of diagnostic log data they are receiving. Internet of Things (IoT) analytics effectively addresses this challenge and many others.

  9. 4 Essentials For MSPs To Deliver True DR-As-A-Service

    The fear of how an unexpected event may impact employee productivity, customer responsiveness, and revenue generation has many enterprises — small and large — looking for simple, cost effective solutions to protect their data in the event of a disaster. In any industry where downtime means the loss of money, disaster recovery (DR) is a critical need.

  10. Microsoft’s EOL Plans And New OS Spell Big Opportunity For Channel Partners

    Microsoft pulled the plug on Windows Server 2003 support in July, which means the vendor is no longer issuing updates and patches for the product. Several weeks back they started the “free upgrade” to Windows 10. From a solutions provider perspective, these moves help create a host of migration and upgrade opportunities for the channel.