Managed Services Executive Commentary

  1. Comprehending The True Opportunities In Engineering Applications Software
    3/26/2015

    The technical applications software market* — those covering industries such as architecture, utilities, and manufacturing utilizing software such as PLM (product lifecycle management), CAD/CAM (computer-aided design/computer-aided manufacturing) and GIS (geographical information system) for engineering design — is highly detailed.  Utilizing this software in a business environment means careful selection of the most useful of this software — and with a minimum of overlap.

  2. Stuck On Your IT Services Business Strategic Plan? How A Coach Can Help Jump Start Progress
    3/24/2015

    I heard Verne Harnish speak at a conference a few years ago.  He said many great things but the most impactful (to me at least) observation he shared was around coaching.  He shared how Tiger Woods, who at this point was at the pinnacle of his career, was impacted by a coach.

  3. IT Solutions Providers: Which Lake Are You In?
    3/24/2015

    When I was in college, I spent my summers working at a YMCA camp. I was responsible to keep all the trails, playing fields, and general areas mowed. I also did some general maintenance stuff around the camp as well. Occasionally, I would get to do some work down by the lake. It was here that I would witness hundreds of kids get in a canoe, many of them for the first time.

  4. 5 Steps To Building Profitable Customer Relationships
    3/24/2015

    If relationships were effortless, they wouldn’t be the stuff that countless films, songs, and self-help books are made of. Customer relationships are no exception. And knowing how to cultivate and manage those relationships is essential to growing your profitability.

  5. 7 Things To Know When Launching An IT Services Practice
    3/24/2015

    In the IT business today if all you do is sell product, you’re at a severe disadvantage. Customers would rather do business with a trusted advisor that can tailor IT services to their needs and help with strategic business decisions, not just a product supplier.

  6. 10 Ways To Protect POS From Malware
    3/23/2015

    While point of sale (POS) threats have existed for years, 2014 has set a dubious record, as criminals placed the POS system in the spotlight with a number of well publicized attacks. Their severity proves that the risk of becoming the next cyberattack victim has soared. Why should they attack your clients?

  7. The IT Services Provider Is Critical To SMB Success
    3/23/2015

    It’s a pretty bold claim, but true. Small-business success is at the core of economic growth. If they fail, we all do — the entire channel.

  8. Which Characteristics Do You Look For In An Employee?
    3/19/2015

    There are many reasons for hiring a new employee. Maybe your business is growing and you need addition resources to help with the increasing workload. Maybe you had someone leave your team or company and you are backfilling the vacant position. Or maybe you have the misfortune of having to let an employee go for whatever reason and now you are filling the position.

  9. 5 Most Influential Features Of Your RMM Solution
    3/19/2015

    Managed services providers (MSPs) all have an inherent desire to grow their businesses to the next level. The MSPs that are successful all have a key ingredient in common, which is they have the right tools for the job. So the questions are, what I should be looking for when I set out to purchase my remote monitoring and management (RMM) tool and why those influential features should be important to my business.

  10. Top 4 Benefits Of Web-Based Capture
    3/19/2015

    Businesses scan and copy documents every day to share with other departments, to store for record keeping, and to automate workflow. But when document capture processes aren’t as efficient as possible, businesses can struggle with reduced

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