Managed Services Executive Commentary

  1. 6 Reasons Every MSP Should Sell VoIP
    7/23/2015

    Remember the days when the most integration your computer and your telephone had was when you connected to the Internet via dial-up modem?  It was really more like the occasional meet-up than a full-fledged marriage between two critical pieces of technology. Phone systems, like mainframe computers, were highly specialized, cumbersome, and expensive long-term commitments — and there was an equally specialized and highly trained sector of people who sold and serviced them. 

  2. Leadership Lessons Learned By A Systems Integrator On A 7,500-Mile Rally To Mongolia
    7/22/2015

    The most important leadership lessons come from the least likely scenarios. I’ve found this to be true throughout my career as an entrepreneur and executive, and it’s part of the reason I’ll spend a few weeks this summer driving thousands of miles across Europe in a tiny car I rescued from the scrap heap.

  3. 4 Traits SMBs Look For In An IT Solutions Provider
    7/20/2015

    In today’s tech-driven economy, businesses, regardless of their size, require IT support in some capacity. Even though the resources which are available for small and medium-sized businesses might be fewer than larger corporations, they often have similar, if not the very same, IT needs as enterprises.

  4. 4 Non-Negotiables In Any Endpoint Management Solution Evaluation
    7/15/2015

    Mobile phones have grown in prominence as productivity devices, and enterprises are increasingly using them to execute various business functions. In the early stages of mobility adoption, some enterprises have experimented with separate systems to manage mobile devices.

  5. When Employees Put Data At Risk: Medical IT Client Horror Tales That Will Convince You To Encrypt (Part 2)
    7/15/2015

    Previously, we chilled you with a haunting tale of a medical practice that would not listen to warnings to encrypt, even after an ex-contractor stole a computer holding unprotected private medical information. It caused our IT and security services company to end that relationship rather than risk being arty to a damaging HIPAA violation.

  6. When Employees Put Data At Risk: Medical IT Client Horror Tales That Will Convince You To Encrypt (Part 1)
    7/15/2015

    While we all want to trust the people we work with, our experience implementing and managing IT and security services shows that employees go rogue more often than you might expect. Unaccounted-for data and files can be especially damaging in the healthcare field, where HIPAA compliance requires that medical facilities take reasonable measures to protect patient privacy.

  7. The Best Business Advice: Don’t Worry About What Other People Think
    7/15/2015

    I grew up in a family where advice was flowing most of the time, whether solicited or not. My dad was always providing his perspective on life and all things happening around us. For a lot of years, I really didn’t appreciate it so much. But as I grew older and actually began to listen to what he said, it suddenly became a lot more relevant. Now that he’s gone especially, I recognize the brilliance of much of what he shared and wish he were still here as I know I have more to learn.

  8. Everything A Freelancer Management System Has To Offer MSPs
    7/14/2015

    How FMS is the ideal solution for managed services providers (MSPs) to find talent, manage freelancers, and source independent contractors.

  9. The Transition From Entrepreneur To Leader (Part 2): Multiply Influence by Maximizing Engagement
    7/13/2015

    In a previous blog post entitled “The Transition from Entrepreneur to Leader,” I wrote that without a doubt the biggest challenges most small businesses face revolve around people in the key areas of leadership (the people at the top) and employees (the people who do the work).  In this installment I want to write about people and what we as leaders need to do to ensure we maximize engagement for the people on our teams.

  10. Why The Private Cloud Matters Now More Than Ever
    7/13/2015

    If you look at some of the analyst stats on cloud growth, you might be tempted to think that the public cloud is becoming the only viable off-site IT solution. For example, Gartner estimates public cloud virtual machines (VMs) grew 20-fold last year compared to 3-fold growth for private cloud VMs.

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