Managed Services Executive Commentary

  1. How To Balance The Tech Side And The Human Side Of Data Security

    When it comes to a business’ data security strategy, it’s still a huge challenge to protect workers from their own carelessness, poor decision-making, and (occasionally) even their maliciousness, while also staying out of a worker’s way and avoiding data security becoming a cumbersome burden that harms productivity and leaves them irritated.

  2. The Smart Way To Make The MSP-To-CSP Transition

    Just about every VAR, MSP, or IT solutions provider I’ve talked to who’s not currently selling cloud solutions and services tells me they’d like to start doing so. But although you can sign up for a free cloud service in less than two minutes, becoming a successful cloud service provider (CSP) isn’t so easy. What’s more, selling cloud requires a different skill set than selling traditional hardware or software, and it’s different than selling managed services, too.

  3. Watermarks Flow Naturally From Digital Video Innovations

    It’s rare that something invisible can become a tool powerful enough to change an industry, but that’s precisely the case with digital watermarks. This technology is rooted in digital video innovations and poised to take a giant leap forward, providing a sophisticated way for advertisers to reach a targeted audience.

  4. 3 Reasons MSPs, ISVs, And VARs Need To Carefully Consider Data Governance

    The way the world uses data has changed. In a short span of time, the amount of data created globally has increased at a geometric rate. We’re no longer thinking in terms of gigabytes, terabytes or even petabytes — we’re in the age of a data universe measured in exabytes and zettabytes (that’s one trillion gigabytes, if you can believe it).

  5. 5 Ways IT Service Providers Can Win With SMB Mobile Security

    When the mobility wave hit, data security got way more complicated for IT services providers and their SMB customers. Indeed, as mobile devices have infiltrated the SMB market in a big way, hackers have kept pace, waging full-blown attacks against the mobile landscape. Studies have shown that mobile malware assaults rose by 58 percent in 2012, making mobile data security one of the biggest threats for businesses today. 

  6. Help Your Clients Remove The Dangers Of BYOD

    Today, our working lives have become virtually 24/7 (of course, there are a few hours left for sleep, sometimes). People working away from the traditional office have become the new normal.

  7. What SMBs Are Looking For From Their IT Solutions Providers

    I do coaching for one of our member’s sales executives. Their owner asked for some feedback on a blog we were reviewing. One of the sales executives replied with the following...

  8. MSP Sales Teams Are Not Just From IT Backgrounds Anymore

    I read an interesting interview by Jill Konrath of Brent Adamson, coauthor of “The Challenger Sale.” In the interview, Mr. Adamson talks about some of the research they have done around the point in the sale when the purchaser engages with the supplier.

  9. Keys To Identifying Cloud Deployment Initiatives With The Best Chance For Success

    The decision between cloud and on-premises models for enterprise solutions is not an easy one for most organizations. The gradual mainstreaming of cloud puts pressure on IT to consider alternatives from many perspectives, and on IT leaders to evaluate what model best suits their needs, while also being affordable.

  10. What To Consider When Planning Your Business Exit Strategy (Part II)

    In the first post of this series, I talked about the financial preparation required to maximize your outcome when you exit your business. Of course, that assumes you will sell or value the company at exit.