Managed Services Executive Commentary

  1. Imaged-Based Backup And Disaster Recovery: 4 Keys To Keeping It Simple
    7/2/2014

    Few organizations can afford downtime at any level today. When things go wrong, there simply isn’t time to wait because, as we all know, time is money. While just about every business recognizes the need for backup and disaster recovery (BDR), many resellers are now finding that image-based backup offers an efficient and cost effective way to handle the task, especially for small and mid-sized organizations.

  2. 4 Ways To Keep Your Customers Safe From A Cyber Attack
    6/30/2014

    The threat landscape has seldom been more risky for small businesses than it is today. Cyber criminals have figured out that most small businesses are holding extremely valuable customer and financial data. They also know that most small businesses are less well equipped to deal with attacks than larger enterprises.

  3. 5 Keys To Increasing MSP Sales Part 1: Don’t Sell Technology
    6/30/2014

    By Gary Pica, President and Founder of TruMethods LLC

    Recurring revenue is the Holy Grail for managed services providers. Unfortunately it is the area of the business that most MSP’s struggle with. They either can’t sell enough new clients or they don’t attract the right types of clients or they can’t command the right price. I have devoted the last 20 years of my life to understanding, mastering, and teaching others the keys to growing recurring revenue.

  4. The 3 Biggest Mistakes New MSPs Make
    6/27/2014

    When Business Solutions interviewed Len DiCostanzo, senior vice president of community and business development for Autotask, for the article “Making The Case For Managed Services,” he also listed the three biggest mistakes new managed services providers (MSPs) make.

  5. Creating Fully Accessible Web Content: The Industrial Approach
    6/26/2014

    How are your clients — or you — dealing with the challenge of accessibility? Chances are, you are doing a fine job in terms of accessible facilities and architecture, perhaps with your internal hiring policies and maybe even with your website. It’s a lot less certain whether you and your clients are doing as good — and legally compliant — a job around the content on your websites.

  6. The Biggest Threat To Your Business May Be Your Managed Services Technology
    6/26/2014

    No doubt about it, IT is evolving. Virtualization, cloud, mobility, and a whole host of trends ranging from BYOD to BYOC to BYOA, and now even DYOA, or develop your own app, are shaping the modern enterprise, and driving IT organizations to identify new and innovative ways to manage their increasingly complex IT operations.

  7. File Sharing Mistakes Can Decrease Productivity — And Increase The Chance Of Data Breach
    6/24/2014

    Ahmet Tuncay, CEO of Soonr, provides information about common file sharing mistakes your customers make, data security vulnerabilities this can cause, and how you can help your customers keep their data secure.

  8. Managed Network Outsourcing Makes Good Business Sense
    6/24/2014

    The business of small business is business. Whether it’s accounting, financial services, legal, medical, human resources, management consulting, property management, or government contracting, small businesses are an important part of today’s vibrant economy. 

  9. Help For Your Help Desk: Five Tips For MSPs
    6/23/2014

    Whether your customer is facing a business-critical IT issue or is just in need of a little TLC, providing great service with help desk is essential if you want your MSP (managed service provider) practice to thrive. It requires having the right people, technologies, and practices in place — the perfect combination of resources that will allow your team to work fast and get the job done right.

     

  10. Changes In The Air For Channel Incentive Programs; Resellers Stand To Gain
    6/20/2014

    Last month, I hosted a webinar during which I talked about parago’s recent survey of channel marketers. One thing our research pointed out was their desire to grow beyond pure sales incentives, and start including the behaviors that support sales. But they also told us they’re having difficulty figuring out exactly how to do that.

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