Managed Services Executive Commentary

  1. IT Solutions Providers: Shhh, Here’s The Secret Behind Every Great Social Media Strategy
    7/10/2015

    Somewhere along the line, someone in your organization probably said, “Hey, we need to get on social media!” So maybe someone set up a Facebook page, a Twitter account, and LinkedIn profile.

  2. A Buyers Guide To Cloud Unified Communications
    7/7/2015

    The cloud is perhaps the great equalizer in technology, making advanced technology easily accessible to even the smallest companies. The number of cloud communications solutions has increased, giving companies more options than ever. So it is important to be able to evaluate which cloud option is the best — because not all cloud solutions are created equal.

  3. Connecting The Dots: How To Achieve End-to-End Compliance With Hybrid Clouds
    7/7/2015

    For managed services providers (MSPs) and technology resellers, one of the emerging challenges in service delivery is providing end-to-end compliance assurance to customers. End-to-end security has historically been the main focus, with providers finding it too complicated or expensive to build or license platforms that guarantee customers regulatory compliance for mandates such as the Health Insurance Portability and Accountability Act (HIPAA) and Payment Card Industry Data Security Standard (PCI DSS).

  4. Cyber Thieves Take A Bite Out Of Summer
    7/7/2015

    Cybercrime is getting the Hollywood treatment again with last week’s debut of “Mr. Robot,” a new TV series that follows a cybersecurity hacktivist who shut down DDOS (distributed denial of service) attacks by day and hacks criminals in his free time, all in the name of doing good. It’s an interesting twist in the criminal case of the week format that’s sure to raise some eyebrows.

  5. Defense In Depth: Layering The Security Solutions You Provide
    7/7/2015

    One of the more common questions I see in the field is about why it is necessary to provide antivirus on the server and desktops if it is already in the firewall. It’s a simple enough question, but the answer leads to one of the most important security concepts, that of layering or Defense in Depth.  Even when wearing body armor, taking cover still makes a lot of sense.

  6. 5 Best Practices For Establishing A Security Policy
    7/6/2015

    IT security is a concern for every business, but what many are missing is that the solution isn’t just about the products in play. It’s about the policies too.

  7. 4 Marketing Best Practices For MSPs
    7/6/2015

    Marketing is one of the biggest challenges managed services providers (MSPs) face. Between managing customer relationships, keeping up with technology advances and handling finances, MSPs have little time left to promote the business. And, most don’t have the marketing talent on staff so they outsource it to an expert.

  8. The Top 5 Objections To Video In The Cloud And How To Overcome Them
    7/1/2015

    The video surveillance market is a constantly evolving ecosystem, and it is not immune to scrutiny. It wasn’t long ago that skeptics questioned the feasibility, and even need for video surveillance, save for niche or boutique applications.

  9. 7 Steps To A Seamless Email Marketing Campaign
    6/29/2015

    Email marketing campaigns can be extremely effective, and are a relatively inexpensive marketing tactic. Assuming you’ve built up your prospect database, an email marketing campaign ensures you’ll reach a large audience with your message — whether you’re sharing educational “thought leadership” content, unveiling a new product offering, or following up after an event.

  10. 6 Considerations That Make Or Break Business Continuity
    6/26/2015

    The term disaster recovery conjures images of widespread flooding or a fire destroying data centers or rendering workplaces unrecognizable. Natural disasters and accidents are concerns, but the reality is disasters in enterprise IT are more frequently caused by mistakes or accidents unrelated to the weather or any other kind of large-scale accident.

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