Managed Services Executive Commentary

  1. Security In The Age Of The Internet Of Things
    6/3/2015

    The nature of the Internet is changing before our eyes. The growth is relentless, and the rate of change, even for our business, is incredible. It’s not just a way to hook computers together anymore; it’s become a way to enable new and different kinds of efficiencies and even lifestyles. We are not yet to the point of the refrigerator anticipating our dietary needs, but every day brings us closer.

  2. 3 Business Challenges Solved By Managed Print Services
    6/2/2015

    As organizations move toward digital workflows and traditional printing continues to decline, resellers and dealers are promoting managed print services (MPS) as a way to drive growth. With MPS, businesses can simply turn the entire process of office printing over to a third-party service provider to reduce overall printing costs and optimize the entire print environment.

  3. Ask Coach: When Strategically Planning For Your IT Company Don’t Forget Planning For Your Personal Life
    6/2/2015

    Some of you have worked hard to create a dashboard for certain metrics in your company. Why?  The truth about your company performance is reflected up-to-the-minute in the dashboard. You hope the dashboard will provide accountability and motivation for your team as they execute around certain priorities. 

  4. 4 Things Every Services Provider Should Know About Enterprise Clouds
    6/2/2015

    If you’re a managed service provider (MSP), you know the drill: your customers hear about an innovative trend and look to you to turn this into real business results quickly. As cloud computing gains broad market adoption, your customers have high hopes that you can deliver the cloud’s economics, flexibility and on-demand capacity to their existing data center environments while keeping their top business priorities in mind. In other words, they see the potential for innovation, and they can’t wait to see the results — with you leading the way.

  5. Why You Need To Have Regular Reviews With Your Customers
    6/1/2015

    The business review is one of the most important tools in the successful managed services provider’s (MSP’s) toolkit, but deciding on the frequency of those reviews is a very individual things says Dave Sobel, director of partner community for MAXfocus at LogicNow.

  6. “Un-Reviews”... And Why You Should Have Them
    6/1/2015

    Ugh, I can already hear the collective groans taking place from just reading the word “review.”  Nothing sparks more dread, stress, and even fear from bosses and their reports than this time honored exercise in performance management. Comments I’ve heard over my years in HR range from,  “I don’t have time, you write it,” to “I need a highly detailed format to deliver every single quarter,” depending upon that manager’s style.

  7. Advice For The IT Channel: 4 Ways To Market Your Business
    5/27/2015

    If you ask CEOs to name the most difficult aspect of their businesses, most will say the greatest challenge is reaching and retaining customers. The best way to educate your customers about your brand and the services you offer is through a strategic and coordinated approach to marketing.

  8. The Top Objections To Cloud Security — And How To Overcome Them
    5/27/2015

    Using the cloud for business is still an unknown frontier for many businesses. Regardless of their size or the markets they operate in, very few organizations understand the cloud well enough to leverage it to their advantage. That may also explain why IT providers run into so many objections relating to its security. People don’t trust what they can’t see, especially with data breaches jumping onto the priority list of most managers and owners.

  9. 5-Second Rule: Why Prioritizing Web Protection Shouldn’t Take A Moment Longer
    5/22/2015

    Malware is more menacing than ever. While antivirus and patch management are known needs, an equally critical third component for defending your IT clients is required. As MAXfocus Security Lead Ian Trump explains, it’s time to incorporate a security, monitoring and filtering solution.

  10. 10 Things Effective Leaders Do
    5/21/2015

    Here is a list of things I find effective leaders doing — and doing well. See how many make your list of accomplishments.

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