Managed Services Executive Commentary

  1. 3 Misconceptions And Challenges In The Cloud-Based Phone Marketplace
    3/30/2015

    Channels are deeply complex and constantly changing, and in my experience I’ve found that there are several misconceptions and challenges in the marketplace. Market saturation, cost cutting measures, and automation are currently among the key threats to the channel, particularly in the cloud-based phone marketplace. 

  2. How IT Solutions Providers Can Strategically Plan A Benefits Package
    3/30/2015

    All IT companies are facing a shortage of qualified workers, and this is especially true for SMB owners.  It seems as though the “big boys” have the competitive edge when it comes to compensation packages, perks, and benefits. In addition, the changes brought about via the Affordable Care Act have frustrated many employers, forcing them to reevaluate their benefit packages by dropping some benefits, adding additional benefits, or modifying the plans themselves.

  3. How To Avoid The Multi-Portal Cloud Services Pitfall
    3/30/2015

    While it’s often necessary for IT solution providers to take small steps when adding cloud services to their line card, thoughtful planning around cloud management goes a long way to protecting future profitability

  4. 4 Things Every MSP And VAR Should Do On World Backup Day
    3/27/2015

    World Backup Day is upon us. On Tuesday, March 31, folks around the world pause (or at least we imagine them doing so!) to reflect on the importance of backup and recovery and what it means to their business. Are you looking to celebrate? If you haven’t in the past and don’t know how, no need to panic. Here’s a list of four things that every MSP (managed services provider) and VAR should do to commemorate World Backup Day. By doing so, you also set a great example for the SMBs you serve.

  5. Comprehending The True Opportunities In Engineering Applications Software
    3/26/2015

    The technical applications software market* — those covering industries such as architecture, utilities, and manufacturing utilizing software such as PLM (product lifecycle management), CAD/CAM (computer-aided design/computer-aided manufacturing) and GIS (geographical information system) for engineering design — is highly detailed.  Utilizing this software in a business environment means careful selection of the most useful of this software — and with a minimum of overlap.

  6. Stuck On Your IT Services Business Strategic Plan? How A Coach Can Help Jump Start Progress
    3/24/2015

    I heard Verne Harnish speak at a conference a few years ago.  He said many great things but the most impactful (to me at least) observation he shared was around coaching.  He shared how Tiger Woods, who at this point was at the pinnacle of his career, was impacted by a coach.

  7. IT Solutions Providers: Which Lake Are You In?
    3/24/2015

    When I was in college, I spent my summers working at a YMCA camp. I was responsible to keep all the trails, playing fields, and general areas mowed. I also did some general maintenance stuff around the camp as well. Occasionally, I would get to do some work down by the lake. It was here that I would witness hundreds of kids get in a canoe, many of them for the first time.

  8. 5 Steps To Building Profitable Customer Relationships
    3/24/2015

    If relationships were effortless, they wouldn’t be the stuff that countless films, songs, and self-help books are made of. Customer relationships are no exception. And knowing how to cultivate and manage those relationships is essential to growing your profitability.

  9. 7 Things To Know When Launching An IT Services Practice
    3/24/2015

    In the IT business today if all you do is sell product, you’re at a severe disadvantage. Customers would rather do business with a trusted advisor that can tailor IT services to their needs and help with strategic business decisions, not just a product supplier.

  10. 10 Ways To Protect POS From Malware
    3/23/2015

    While point of sale (POS) threats have existed for years, 2014 has set a dubious record, as criminals placed the POS system in the spotlight with a number of well publicized attacks. Their severity proves that the risk of becoming the next cyberattack victim has soared. Why should they attack your clients?

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