Managed Services Executive Commentary

  1. How Do You Use “Subconscious Metrics” To Validate Identity?
    3/10/2015

    Identity theft is the most common consumer complaint in America, as chronicled by the Federal Trade Commission’s annual report.  Consumers were already a bit wary about the safety status of their online and store accounts — and then the data breach tsunami hit. Many household names were tarnished due to inadequate defense strategies to combat the innovative minds of cybercriminals.

  2. 5 Reasons Why Rebranding Is Necessary
    3/9/2015

    In every company there comes the day when the shiny luster has worn off its branding and a company starts to wonder if the brand is doing more harm than good. Even industry giants rethink their brand: Pepsi has rebranded 11 times, Apple has done it three, and Starbucks, four.

  3. 3 Keys To Managing Customer Relationships
    3/9/2015

    If there’s one thing I’ve learned after more than 25 years in the channel, it’s that new customers don’t come easy — or cheap.

  4. 4 Considerations For VARs Ready To Put Managed Network Security Services At Their Core
    3/6/2015

    VARs continue to be tasked with shifting their business models to keep up with the growing interest in “as-a-Service” solutions across the IT channel. The challenge today is developing the right strategy and identifying which specific managed services can increase business efficiencies and profits for the end user. VARs should keep their pulse on trends occurring around the Third Platform and the managed services opportunities that result from having billions of mobile devices deployed around the world, combined with the burgeoning amount of data being generated. Network security can be an attractive, if not imperative, starting point for VARs to offer managed services.

  5. Keys To Managing Customer Relationships
    3/6/2015

    The keys to managing customer relationships are the same as managing any personal relationship. It boils down to listening, being a good partner, having good rapport, building trust, being transparent, having integrity, and being there when someone needs you. A good customer-IT solutions provider relationship is like a successful marriage.

  6. How EMI And BI Drive Operational Performance For Your Manufacturing Clients
    3/6/2015

    To be able to leverage enterprise manufacturing intelligence (EMI) and business intelligence (BI), it is importance to understand what each brings to the table for a manufacturer. Do you know the differences between enterprise manufacturing intelligence (EMI) and business intelligence (BI)? Are they interchangeable? Complementary?

  7. 5 Reasons Your IT Clients Should Adopt A Business Rules Management System
    3/4/2015

    Today’s enterprise is working harder than ever for increased effectiveness and agility in business operations. The management of business decisions is a critical means to achieving these goals, and operations and IT teams should be able to quickly modify the business rules that affect decisions.

  8. Not All Of Your IT Clients Want The Cloud
    3/4/2015

    Cloud computing is the hot thing in IT and your clients might be hearing it’s inevitable. Marketers will try to convince your clients that their data should be in the cloud, sooner or later. Maybe. Maybe not.

  9. Ask Coach: How Do I Develop A True Leadership Team? Part 2
    3/3/2015

    Q: How do I develop a true leadership team? Coach: In our previous discussion on leadership teams, we examined how a diverse team enhances your ability to come up with innovative ideas or to solve complex problems. Just to recap, issues generally have three dimensions: tactical (task), relational (people) and systemic (big picture).

  10. The Transition From Entrepreneur To Leader
    3/3/2015

    Without a doubt the biggest challenges most small businesses face revolve around people.

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