Managed Services Executive Commentary

  1. The 3 Biggest Mistakes New MSPs Make
    6/27/2014

    When Business Solutions interviewed Len DiCostanzo, senior vice president of community and business development for Autotask, for the article “Making The Case For Managed Services,” he also listed the three biggest mistakes new managed services providers (MSPs) make.

  2. Creating Fully Accessible Web Content: The Industrial Approach
    6/26/2014

    How are your clients — or you — dealing with the challenge of accessibility? Chances are, you are doing a fine job in terms of accessible facilities and architecture, perhaps with your internal hiring policies and maybe even with your website. It’s a lot less certain whether you and your clients are doing as good — and legally compliant — a job around the content on your websites.

  3. The Biggest Threat To Your Business May Be Your Managed Services Technology
    6/26/2014

    No doubt about it, IT is evolving. Virtualization, cloud, mobility, and a whole host of trends ranging from BYOD to BYOC to BYOA, and now even DYOA, or develop your own app, are shaping the modern enterprise, and driving IT organizations to identify new and innovative ways to manage their increasingly complex IT operations.

  4. File Sharing Mistakes Can Decrease Productivity — And Increase The Chance Of Data Breach
    6/24/2014

    Ahmet Tuncay, CEO of Soonr, provides information about common file sharing mistakes your customers make, data security vulnerabilities this can cause, and how you can help your customers keep their data secure.

  5. Managed Network Outsourcing Makes Good Business Sense
    6/24/2014

    The business of small business is business. Whether it’s accounting, financial services, legal, medical, human resources, management consulting, property management, or government contracting, small businesses are an important part of today’s vibrant economy. 

  6. Help For Your Help Desk: Five Tips For MSPs
    6/23/2014

    Whether your customer is facing a business-critical IT issue or is just in need of a little TLC, providing great service with help desk is essential if you want your MSP (managed service provider) practice to thrive. It requires having the right people, technologies, and practices in place — the perfect combination of resources that will allow your team to work fast and get the job done right.

     

  7. Changes In The Air For Channel Incentive Programs; Resellers Stand To Gain
    6/20/2014

    Last month, I hosted a webinar during which I talked about parago’s recent survey of channel marketers. One thing our research pointed out was their desire to grow beyond pure sales incentives, and start including the behaviors that support sales. But they also told us they’re having difficulty figuring out exactly how to do that.

  8. Top Reasons To Specialize And Stay Focused On Services
    6/18/2014

    People often ask me, “What differentiates a partner and makes one more successful than the other?” Nine times out of 10, my answer is this: Specialization.

  9. Channel Sales Vendor/Partner Relationships: What Vendors Want
    6/17/2014

    When a vendor is recruiting you, be aware of and prepared for the specific characteristics they want in a partner. Does your company fit the profile the vendor is looking for?

  10. Why Your Existing Business Tools Can’t Compare To A True PSA
    6/12/2014

    With the recovering economy, service businesses are no longer struggling to survive, but rather struggling to manage their own growth. The professional and business service sector alone was responsible for almost a quarter of all new jobs last month.

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