Managed Services Executive Commentary

  1. 10 Ways To Supercharge Your Sales Team
    8/7/2014

    Leads are worthless without closers. That’s why you need to build, train, and grow effective sales champions. A carefully selected and savvy sales team can supercharge your revenue potential. We’ll share 10 actionable tips for hiring, onboarding, and expanding your sales team. And if you’re craving more, you can access our secret weapon.

  2. Why Sharing — Not Managing — Is The Key To Leveraging Data
    7/31/2014

    Full, comprehensive, 100 percent-accurate data is a fairy tale that all organizations are sold by large software vendors. Everyone wants to believe. The reality is that an organization is an organic, dynamic, and ever-changing entity. Chasing this myth paralyzes companies from sharing information so we are stuck in a cycle where the information flow just stops. 

  3. You’re Fired – Knowing When To Call It Quits With Clients Part 1
    7/31/2014

    “You’re fired!” A phrase made famous by Donald Trump on the popular TV show The Apprentice, but also one of the more difficult tasks that a business owner has to perform.

  4. Why Your Desktop Should Be Born In The Cloud
    7/30/2014

    Technology historians tell us that the idea of cloud computing dates back to at least the mid-’90s. That may be true, but the term’s more likely been in vogue since Amazon’s Elastic Compute Cloud hit the market 10 years later. In the years since, there’s been a steady and ever-growing migration to this model.

  5. The Cloud: Nemesis Or New Business Opportunity?
    7/30/2014

    With its ability to provide infrastructure access, make applications more affordable, eliminate implementation cost and complexity and increase speed, the cloud is becoming the primary delivery platform for businesses. 

  6. The Automation Imperative: Three Steps To Success For MSPs
    7/30/2014

    The future of managed services is as bright as it has ever been. A study by consulting firm MarketsandMarkets projects the industry to jump from $14.75 billion in 2013 to $265.05 billion in 2018. That’s about a 1700 percent increase. While this is incredible news, dramatic growth predictions like this often change the dynamics of an industry, making it much more competitive. And for managed service providers (MSPs), the dynamics are changing fast.

  7. Build A Foolproof Managed Services Sales Strategy
    7/30/2014

    When it comes to selling managed services, most managed services providers (MSPs) understand the benefits to the customers — less downtime, more scalability, and predictable monthly IT costs, all for a fair price. Where many MSPs struggle is predicting how much time they’re going to invest in monitoring and troubleshooting customers’ IT assets and then establishing a monthly price based on that estimate.

  8. 4 Tips For Avoiding Professional Growing Pains With Automation
    7/30/2014

    Is your professional business growing? Great! You’re in very good company. While the professional service sector makes up only 12 percent of the U.S. economy, it is responsible for almost one in four new jobs being created in this recovery — so stand proud you’re doing your part twice over!

  9. You Never Get A Second Chance: Onboarding Your New Employees
    7/30/2014

    You’ve hired a new employee: congratulations!  It took hours of work and lots of expense to make that happen, and your team is relieved to know help is on the way. The new employee is excited too. They show up on day one, ready and eager to begin the next chapter of their working lives. But there’s just one problem: nothing was prepared. The receptionist doesn’t know who they are; their manager isn’t at that location; and they have no desk, computer or phone. At this point they are beginning to think they may have made a bad choice. 

  10. 5 Keys To Increasing MSP Sales Part 5: Believe In Change
    7/28/2014

    Achieving dramatically different results requires taking dramatically different actions. More of the same won't get it done. The answer is not as easy as adding some new technical feature or as simple as hiring the right sales person. 

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