Managed Services Executive Commentary
Change Your Name, Please
Gil Cargill of Cargill Consulting Group considers the limitations of using the name "managed services provider" instead of something that better identifies you business based on what it does. He adds a second column, "We're Not In A Break-Fix World Anymore" as a companion to his first topic.
4 Ways to Get an “A”: Automate Workflow Processing For Education
Ray Emirzian, VP of operations and product management for docSTAR, says workflow automation software helps to remove the burden of document routing so that teachers and administrators can focus on higher value tasks. He lists 4 ways automated workflow processing earns an “A.”
What You Need To Know About Converged Infrastructure Platforms: Part 1
In this first of three articles, Danika Alston of Eaton’s power quality division lists why converged infrastructure adoption is on the rise and why power protection for converged infrastructures is crucial.
Channel Sales Vendor/Partner Relationships: Part 3
In this third of five articles in the series, Dede Haas, channel sales strategies with DLH Services, looks at dealing with channel conflict.
How to Convince Customers Cloud Storage Is Secure
Todd Scallan, VP of products for Axcient, lists five important facts to underscore when talking to your customers about cloud security.
Don’t Ignore The First Sale
The first sale is the sale that is required to get a prospect to invest time and attention with you and your company. Gil Cargill of Cargill Consulting Group says if you try to present the second sales (i.e., your product or service) during the first contact, you're skipping this crucial, first-sale step.
4 Things You Need To Know About The Education Vertical
Brian Sutter, the director or marketing for Wasp, shares with the channel important trends in the education vertical.
What Every VAR Should Know About Online Lead Generation
Clint Hofer of Slingfly Media follows up his BSM column "How Social Media Is Killing Your Sales" with this article on the first step in learning rules to online lead generation.
5 Things To Have In Your Managed Services Portfolio
A common conversation among managed service providers (MSPs) seems to be about the service portfolio. What do you include? Mark Glowacz, owner of Tydan IT and ASCII Group member, provides a list of where to start.
Practice or Business?
Gil Cargill of Cargill Consulting Group says that truly is the question that a lot of MSPs, VARs and IT Consultants are confronting today. As the world views services provided by our industry as commodities, it's becoming increasingly difficult for professional service providers to make the transition from a practice to a business.