Managed Services Executive Commentary

  1. Millennial Generation Clients: How To Speak Their Language
    5/2/2014

    The Millennial Generation is made up of more than 80 million Americans from their teens to their early thirties, making it larger than any other generation. This means that millennials, otherwise known as Generation Y’ers, are the largest group of consumers, and they’re a force to be reckoned with. They grew up surrounded by connective technology and, as a result, have come away with an eagerness and a curiosity that some view as entitlement and others view as progression.

  2. 4 Reasons To Transition To Solutions "Born In The Cloud"
    4/30/2014

    SaaS (Software-as-a-Service) and cloud are clearly the future of IT. Senior executives understand as well as IT professionals that applications and services deployed in the cloud deliver tremendous benefits in the form of increased agility and faster time-to-market, in addition to the well-documented OpEx and CapEx benefits.

  3. 3 Steps To Improve Partner Communication
    4/28/2014

    Manufacturers rely heavily on their channel partners for business success. This is especially true in the high-tech industry, where two-thirds of all sales flow through indirect channels. IT vendor-partner relationships thrive when lines of communication are open in both directions.

  4. 5 Things To Look For In A Partner
    4/25/2014

    Many companies today credit at least part of their success to strong and meaningful partnerships. These strategic alliances can help drive growth and profitability and allow businesses to gain a competitive advantage by accessing a partner’s resources, such as technologies, marketing support, and capital.  

  5. Four Ways VARs Can Better Address Service Renewals
    4/24/2014

    As a reseller, what’s keeping you from implementing a successful service renewal program with your customers? Most likely it’s a data issue — whether it's data that hasn’t been collected, data that’s not meaningful, data that’s trapped in an information silo or data that’s simply outdated. The reality is, keeping a handle on your customer data is the most important and time-efficient way to drive an effective service renewal initiative.

  6. 5 Elements Of A Partner Program That Will Help You Achieve Your Goals
    4/23/2014

    Selecting the right partners is critical as resellers look to strengthen and grow their businesses. And while you may find that all partner programs have some similar elements, you’ll also quickly learn that each program is very different.

  7. Five Things an MSP Needs To Know About Nonprofits
    4/22/2014

    The 1.5 million registered nonprofits in the US can be a rewarding vertical for MSPs to explore in their market. With some research and planning, nonprofits can be a satisfying and profitable addition to your client roster. Working with nonprofits devoted to solving today’s substantial issues can engage the hearts of your employees, boost your reputation with current clients and elevate your standing within your community.

  8. Your CRM And You: 4 Tests To Determine If It’s Time To Break Up
    4/22/2014

    Remember when you first got your CRM? Everything seemed so promising — a single oracle of truth you could turn to for updates on everything going on with your client accounts. For many, though, CRMs stopped being a helpful friend and instead became a burden requiring constant updates and double entry and giving precious little back in return.

  9. 6 Critical Pressure Points Of Healthcare Network Security
    4/21/2014

    Today, even the smallest healthcare organization is a technology hub. Multiple IT systems connect providers to patients, medical specialists, online resources, and external providers and staff are increasingly equipped with mobile devices to support their work within and outside the facilities. The regulatory environment is stringent, and new state healthcare exchanges place additional security and privacy pressures on healthcare organizations.

  10. 5 Features All Cloud Platforms Should Possess
    4/16/2014

    Managed services providers (MSPs) face an array of complex questions as they decide whether to migrate workloads to and between clouds.

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