Managed Services Executive Commentary

  1. The Many Flavors Of GPS Tracking: Which Is Right For Your Customer?
    9/4/2014

    SaaS-based GPS tracking services offer VARs and MSPs tasty new recurring revenue opportunities, but what is the current state of the art?

  2. 7 Things Your Antimalware Offering Must Do
    9/4/2014

    You would be hard pressed to find an IT professional who does not offer an antivirus solution to their clients; but it is just as crucial to have a solid antimalware offering for your users. 

  3. Why You Should Charge Your Customers More
    9/3/2014

    Whether you provide conventional IT, cloud backup services, professional automation packages or high tech security, you can and should charge your customers more than you currently do.

  4. Best Practices For Professionals: Attitude, Self-Image, And Self-Discipline
    9/2/2014

    In his last series, Gary Pica focused on increasing managed services practices sales. In this four-part series, he shifts the focus to best practices for individuals that will make a positive impact on your businesses. Each week of this series, Pica challenges you to examine your own systems, methods — and habits — and consider changes, if needed, for the better.

  5. What Keeps CIOs/CSOs Awake At Night?
    8/29/2014

    In today’s business climate, the only thing faster than the rapid pace of business might be the even faster pace of technology. As a trusted solutions provider the more you can talk technology and business with a CIO, the more success you’re going to have. With that in mind, here’s a look at four technologies that keep CIOs awake at night, and how you can help them rest easy.

  6. Will Open Source Hadoop Last?
    8/28/2014

    When it comes to Big Data implementation, there’s no bigger name around than Hadoop, to the point that many people think that Hadoop is Big Data. For a variety of reasons the Hadoop framework has become the go to system for numerous Big Data options.

  7. 10 Quick Things The IT Channel Should Know About Image-Based Backup
    8/28/2014

    Ask any expert about backup and disaster recovery (BDR) and you’ll quickly learn it is no longer what it used to be. There are more options out there than ever, and figuring out what will work best for your small to midsize business (SMBs) customers up front — before they make the investment — is essential. Image-based backup, also known as sector-based backup, is emerging as a top choice for channel partners and their SMB clients today, and that’s because it makes up for the limitations of competing alternatives in a number of ways.

  8. The Cloud Is For Everyone, But Not For Everything
    8/28/2014

    As a business consultant to manage services providers (MSPs), I often help my clients build a cloud offering to sell to their customers. The first thing I tell them is, “The cloud is for everyone, but not for everything.” Sometimes when I say this I get that “deer in the headlights” look from them.  I then explain my thoughts to them and in this post I will explain them to you as well.

  9. Leading Your Service Team Through A Merger Or Acquisition
    8/28/2014

    I can remember the day I had to go into my team’s normal meeting room and deliver the news that we had been acquired.  I had a prepared statement that we division leaders had prepared with the acquiring company which made the first seven minutes easy to get through.

  10. The (IT) Price Is Right: 5 Tips For Spinning Service Costs To Your Advantage
    8/28/2014

    When it comes to IT, it’s pretty clear that cost is boss. In today’s business climate, how could it not be? Companies rely on IT more than ever as they strive to remain competitive within their industries.

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