Managed Services Executive Commentary

  1. File Sharing Mistakes Can Decrease Productivity — And Increase The Chance Of Data Breach
    6/24/2014

    Ahmet Tuncay, CEO of Soonr, provides information about common file sharing mistakes your customers make, data security vulnerabilities this can cause, and how you can help your customers keep their data secure.

  2. Managed Network Outsourcing Makes Good Business Sense
    6/24/2014

    The business of small business is business. Whether it’s accounting, financial services, legal, medical, human resources, management consulting, property management, or government contracting, small businesses are an important part of today’s vibrant economy. 

  3. Help For Your Help Desk: Five Tips For MSPs
    6/23/2014

    Whether your customer is facing a business-critical IT issue or is just in need of a little TLC, providing great service with help desk is essential if you want your MSP (managed service provider) practice to thrive. It requires having the right people, technologies, and practices in place — the perfect combination of resources that will allow your team to work fast and get the job done right.

     

  4. Changes In The Air For Channel Incentive Programs; Resellers Stand To Gain
    6/20/2014

    Last month, I hosted a webinar during which I talked about parago’s recent survey of channel marketers. One thing our research pointed out was their desire to grow beyond pure sales incentives, and start including the behaviors that support sales. But they also told us they’re having difficulty figuring out exactly how to do that.

  5. Top Reasons To Specialize And Stay Focused On Services
    6/18/2014

    People often ask me, “What differentiates a partner and makes one more successful than the other?” Nine times out of 10, my answer is this: Specialization.

  6. Channel Sales Vendor/Partner Relationships: What Vendors Want
    6/17/2014

    When a vendor is recruiting you, be aware of and prepared for the specific characteristics they want in a partner. Does your company fit the profile the vendor is looking for?

  7. Why Your Existing Business Tools Can’t Compare To A True PSA
    6/12/2014

    With the recovering economy, service businesses are no longer struggling to survive, but rather struggling to manage their own growth. The professional and business service sector alone was responsible for almost a quarter of all new jobs last month.

  8. Flash-Based Storage 101: What VARs Need To Know
    6/12/2014

    Disk drives are mechanical rotational devices where access to data means seeking to the correct sector and reading/writing. As you can imagine, accessing data on disk that is located randomly can result in huge amounts of overhead. Flash, on the other hand, is not spindle-based and therefore doesn't incur the penalties associated with disk while accessing data. The performance characteristics of flash are therefore much better than disks.

  9. In Praise Of The “Boutique” Contact Center Partner Strategy
    6/12/2014

    An analyst recently asked me about the benefits of working with an independent technology provider — compared to a huge vendor partner — in the contact center space. It may seem counter intuitive to some, but when contemplating whether it’s better to work with a larger-scale “mega-provider,” your answer should be no. And there’s a terrific reason.

  10. The Challenges Of Moving Data To The Cloud
    6/11/2014

    Cloud is a hot topic right now. It seems most businesses are making the move to the cloud: servers are moving to the cloud, data is stored in the cloud, and applications and services are hosted from the cloud. Collectively, organizations have made the cloud “mission critical” for their overall business operations, including reliance on the cloud for disaster recovery.  According to recent study from Cloudability, 86 percent of companies currently use more than one type of cloud services.

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