Managed Services Executive Commentary

  1. 6 Considerations That Make Or Break Business Continuity

    The term disaster recovery conjures images of widespread flooding or a fire destroying data centers or rendering workplaces unrecognizable. Natural disasters and accidents are concerns, but the reality is disasters in enterprise IT are more frequently caused by mistakes or accidents unrelated to the weather or any other kind of large-scale accident.

  2. 3 Things IT Solutions Providers Should Include In A Successful Email Marketing Campaign

    When it comes to building an effective email marketing campaign, it’s been my experience that it’s best to first ensure that you develop a plan and campaign that’s not only unique enough to grab the user, but will also effectively accomplish what you are trying to promote.

  3. Driving Growth For Your IT Solutions Provider By Turning Customers Away

    MBX’ Systems president Jill Bellak tells how focusing on the company’s most profitable customers resulted in double the revenue, a 32 percent increase in revenue per employee, and triple net profits.

  4. Ask Coach: How Can IT Solutions Providers make Quadrant II Time More Effective

    What Should Solutions Providers Do During Quadrant II Time To Make IT More Effective? Time for a bit of wisdom from Nebraska. Vietnam veteran, retired U.S. Senator from Nebraska, and former Secretary of Defense Chuck Hagel once said that America would be better off if more of her leaders would spend more time looking out the window thinking. Warren Buffet, Omaha’s favorite son and the world’s most successful investor, has said the most important meeting he has every week is the meeting he has with himself. Strategic leaders spend time alone … thinking. That is wisdom.

  5. Efficiency, Productivity, Lower Turnover Costs: The ROI Of Employee Reviews

    In my last post I spoke about the need to have quarterly “un-reviews” and why they can be an effective and useful tool in managing your employees. I also mentioned that annual reviews are an equally important part of any organization’s performance management strategy.  From increased employee satisfaction to an increased bottom line, properly executed reviews can absolutely be utilized to maximize your return on investment.

  6. 6 Tips For Surefire Email Marketing Campaigns For IT Solutions Providers

    First, why do an email campaign? It’s an important question because email campaigns are not as easy as picking up the phone to make cold calls and, done right, they take time to plan. Being in the IT industry, it’s important to create a personal relationship with your audience and position yourself as an authority regarding customers’ IT needs.

  7. 5 Ways To Cash In On Microsoft Windows Server 2003 End Of Service

    The end-of-service date for the popular Microsoft Windows Server 2003 operating system is July 14, 2015 — and it’s coming up quickly. It’s one of the biggest IT-related events in recent years and the race to migrate to a newer operating system presents some big opportunities for IT channel companies.

  8. Why The Security Industry Needs The Channel To Spark Changes

    No one is safe from a breach, and we all know it far too well. The high-profile breaches at major corporations such as Target and Sony put urgent pressure on companies to find solutions that get the security job done right. For a long time, the IT status quo was a reactionary approach to data protection and threat management — building taller walls and digging deeper moats to secure the data perimeter without fully analyzing the sensitivity of its contents.

  9. 5 Key Takeaways From The HTG 2015 Service Summit

    The content day at the HTG Q2 Peer Group meetings in Dallas included the Service Summit. The Service Summit included content directed at the service delivery side of our HTG member companies.

  10. 5 Ways IT Solutions Providers Can Attract And Retain Millennial Talent

    Millennials are transforming the workplace. Although often regarded as entitled and self-centered, this generation is actually more energetic, motivated, and goal-oriented than it gets credit for. It’s just that millennials like to do things differently.