Managed Services Executive Commentary

  1. Reselling Hosting Services: The Top 5 Things To Look For

    Here are five essential questions you should ask as a reseller of hosting services.

  2. 5 Ways To Make Your Client’s Cloud Storage Meet Today’s Requirements

    Here are five ways to make sure your portfolio includes the enterprise storage capabilities that are most in demand.

  3. Right-Sized Security Training — The Case For The Learning Burst

    Most of us aren’t weekend warriors, logging extensive hours of training for the next marathon.  But, we look forward to walking the dog, biking around the neighborhood, or a round of golf.  And when we worry that we’re not exercising enough, we can reassure ourselves that short bursts of exercise are just as good, perhaps better. Fortunately, studies indicate that short bursts and interval training help people burn fat and increase fitness levels, even in 15-20 minute sessions.

  4. Managed Services Continues To Be Money In The Bank

    If you are an “IT guy,” who trades your labor for dollars, then offering managed services (flat rate services) should be a no-brainer. But, that doesn’t necessarily mean your business model can guarantee you are doing it correctly or more importantly, being successful at it. The transition from a break-fix business to a managed services business model is actually not as difficult as many people might think. However, there are two vital factors that must be taken into consideration before deciding to make this transition.

  5. Born In The Cloud: The Next Generation Of Call Center Technology

    As more and more companies are shifting gears and jumping on board with cloud technology, the contact center industry is making the switch as well. Cloud computing technology has made it possible for call centers to forego the need to increase staff numbers and the routine headaches that are all too often associated with hardware and software (we’ve all been there).

  6. 4 Ways To Protect Small Businesses From Data Loss

    Since 2004,, a national public service campaign by the U.S. Department of Homeland Security (DHS) and the Federal Emergency Management Agency, has recognized September as National Preparedness Month. As the month comes to a close, we remind you to stress with your clients that businesses should be prepared year-round for disaster. This is an opportunity for IT solution providers and SMBs alike to re-focus their efforts on ensuring that their data and critical business infrastructure are protected, should catastrophe strike.

  7. Are You Putting Technology To Good Use? 4 Tips To Help Your Manufacturer Clients Deliver IT Operations Efficiently

    Manufacturing requires precision, no matter what type of product is being developed. Yet in today’s technologically advanced world, many manufacturers are finding that their IT operations are not as efficient as they should be. And it seems like every day there’s a “new” product or solution that they must have to compete in the marketplace. This leaves operators wondering how and if they can improve upon some of the more critical functions with existing technologies. The answer is, of course, yes!

  8. 4 Best Practices For Better VAR, MSP Time Management

    If time is money, then most managed service providers (MSPs) and value added resellers (VARs) are probably pinching pennies. With ever increasing demands on their time as the industry continues to grow and customers expect better service, IT service providers have to re-examine how they’re spending their time and energy managing their businesses.

  9. MSPs: You Must Be HIPAA Compliant Too

    Any business dealing with medical patients’ personal health information (PHI) must understand and comply with HIPAA  (and thus avoid potentially devastating enforcement actions). Unfortunately, these same businesses often struggle to gain a firm grasp on just how precisely HIPAA requires them to behave in all phases of their operations.

  10. 4 Ways Cloud SaaS Can Improve Your Endpoint Cybersecurity Business

    According to Forrester, global Software-as-a-Service (SaaS) revenues are forecasted to reach $106 billion in 2016, increasing 21 percent over projected 2015 spending levels. However, the tremendous growth of cloud SaaS technology also brings new security risks. Already porous network perimeters have become even more susceptible to vulnerabilities as a growing array of endpoint devices connect to the cloud.