Managed Services Executive Commentary

  1. 5 Ways To Win The Best Employees In A Talent Shortage
    4/28/2015

    Talent. It’s hard to find and even harder to retain. The more specialized your field, the fewer qualified people there are to select from. And even if you’re fortunate enough to be located in a top tech hub saturated with talent—Silicon Valley, Seattle, Washington D.C., Boston, and Sacramento according to Forbes — you’ll have to work hard to keep competitors from luring away your best players.

  2. Pop Quiz: What’s The Difference Between Compliance And Security?
    4/27/2015

    The relationship between compliance and security is one that many IT types think they understand, but in reality don’t quite grasp. That’s why my ongoing effort to educate on this topic starts by asking the same question: Do you have smoke alarms in your home?

  3. The Internet Of Things: Connecting The World Comes At A Cost
    4/27/2015

    I love talking about the Internet of Things. The buzzword is awful, but it’s a favorite topic of mine, bringing together the idea of an intelligently connected world with practical devices to create systems. These systems add intelligence, allowing devices to communicate machine to machine and then take action as required.

  4. Advice For A New MSP: Rediscover The Profitability Of Projects
    4/15/2015

    Fifteen years ago, the margin pressure faced by VARs by the success of Dell's direct online sales model (and the many others that followed) created the conditions for the evolution of the IT industry from the VAR to the managed services provider (MSP) — transitioning from making retail margins to a recurring revenue model with aligned interests was an exciting salvation for many IT businesses and professionals around the world.

  5. 20 Great Books That Can Help Build Your IT Solutions Provider’s Leadership Team
    4/14/2015

    Building a leadership team is an ongoing challenge. Yet it is one of the single most important tasks an owner/entrepreneur must do. Fortunately, there are many great books that can help make the task a little simpler.

  6. 4 Tips For Improving Financial Reporting
    4/14/2015

    Accurate and timely financial reporting can be a valuable tool in managing any size business. A leadership team equipped with accurate financial data is empowered to make quicker, more informed decisions and effectively keep up with changing market conditions.

  7. 3 PSA Pitfalls MSPs Should Avoid
    4/14/2015

    One of the most important aspects of running a successful managed services practice is being as efficient as possible. To address this need, many solutions providers rely on professional services automation (PSA) software. Selecting a PSA tool is a significant decision, since the software can and should become the heart of an managed service provider’s (MSP’s) operation.

  8. 4 Things To Consider When Protecting Apps And Data In The Cloud
    4/13/2015

    The debate about which cloud is the right for business — public, private or hybrid — has been ongoing and may never be completely resolved, but most will agree the choice depends on the business and its unique requirements.

  9. 25 “Leadership Learnings” To Help You At The Helm Of Your IT Solutions Provider
    4/9/2015

    I am blessed to be able to spend a lot of time with leaders from all over the globe. Over the years, I’ve collected some observations about the disciplines and habits they live by. Here is a compilation of things I’ve observed and learned as I’ve watched these leaders do what they do.

  10. How To Overcome The Disconnect Between Compliance And IT Security
    4/9/2015

    There is a huge disconnect between compliance and IT security, which I see every day while conducting compliance and security assessments.

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