Managed Services Magazine

  1. A Marriage Of POS & Managed Services
    2/12/2015

    This POS VAR is leveraging remote monitoring and management (RMM) tools to provide automated service to his retail and restaurant customers.

  2. The 4 “Nos” That Lead To More Profitable Managed Services “Yeses”
    2/12/2015

    This MSP’s introspection during the recession led to business changes that produced two-years-and-counting of double-digit revenue growth.

  3. Channel Consolidation: Big Trouble Or Business As Usual?
    2/11/2015

    We asked VARs, MSPs, and integrators to share their thoughts on how channel consolidation is affecting business.

  4. Sell Break-Fix Services With A Proactive Security Twist
    2/11/2015

    Paying attention to customer IT trends was the key to this VAR’s ability to land a network security implementation with a 35-employee home healthcare service company.

  5. Create A Win-Win Managed Services Model
    1/14/2015

    Fine-tuning its managed services program and consultation skills allows this MSP to continue its year-over-year double-digit growth trend.

  6. Embracing The Burgeoning Digital Signage Market
    1/14/2015

    This AV, digital signage, and IT integrator’s commitment to becoming a total solutions provider is leading to year-over-year double-digit growth.

  7. How Good Is The Managed Services Business? Damn Good.
    1/14/2015

    The results of Business Solutions’ latest survey of its managed services readers are in — and the data is compelling.

  8. Avoid The 3 Deadly SLA Pitfalls
    1/14/2015

    Your service level agreement (SLA) holds an important key to managing customers’ expectations and mitigating costly and unexpected surprises.

  9. Making The Case For Managed BDR Services
    1/14/2015

    An MSP earns a BDR (backup and disaster recovery) sale and additional business after educating a law firm about managed backup and network monitoring services.

  10. Best Channel Vendors 2015
    1/5/2015

    How were the Best Channel Vendors survey and special report generated? For a seventh consecutive year, we relied on the wisdom and experience of Penn State University to help ensure the survey’s statistical accuracy. Back in 2009, Penn State agreed with our philosophy of conducting a Web-based survey (as opposed to a phone-solicitation survey) of our subscribers to capture significant data from our most active resellers. The technology categories were determined by the Business Solutions magazine (BSM) editorial staff.

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