Managed Services Magazine

  1. Lessons From The Road
    11/11/2016

    As this issue reaches everyone’s mailbox in the first week of December, I’ll be wrapping up my last business trip of the year by attending Ingram Micro’s fall ONE conference in Las Vegas. Including this trip, my fall event calendar was pretty full. Between partner conferences, expos, trade shows, and Business Solutions’ own events, I hit up eight events over the past few months. While each event was different, in looking back through my notebook, I see some repeating trends. Additionally, there are some important comments I haven’t been able to share until now.

  2. Predictions: The Biggest Security Threats Of 2017
    11/11/2016

    Four experts weigh in on the most significant security trends anticipated for next year and share advice on how IT solutions providers can best protect their customers.

  3. Troubleshoot Ailing Networks Faster
    11/11/2016

    An MSP’s ability to quickly and accurately diagnose and resolve a medical device manufacturer’s network problems led to a managed services contract win and a 20 TB backup and disaster recovery (BDR) upsell.

  4. The Real Secret To Creating A Managed Services Differentiator
    11/11/2016

    This telecom consultant-turned-managed services provider (MSP) solved a common pain point for a majority of its customers and doubled its business over a three-year period.

  5. Special Report: IT Insights 2017
    11/11/2016

    Survey data reveals the hottest verticals and technologies in 2016, and what solutions providers are focusing on for 2017.

  6. Recruit, Hire, And Compensate With The Best
    10/17/2016

    Established managed services providers walk you through the hiring process: from finding candidates, to selecting the right one, to properly compensating them.

  7. Surefire Strategies For Managed Services Pricing
    10/17/2016

    Four MSP (managed services provider) experts offer insights on some of the best ways to overcome managed services objections, establish competitive pricing, and more.

  8. The Road Less Traveled To Double-Digit Managed Services Growth
    10/17/2016

    A former MSP (managed services provider) business owner discusses lessons learned over the years and why being the boss isn’t the only way to drive growth and have a fulfilling career.

  9. 9 Pricing Considerations For Every MSP
    10/17/2016

    A panel of MSP veterans share their best practices for pricing services.

  10. Why You Can’t Be A Successful MSP Without A PSA
    10/17/2016

    To make money selling managed services, you have to minimize your labor costs by working smarter, not harder, and that’s where a PSA (professional services automation) solution can help.