Managed Services Magazine

  1. Say “No!” To Unprofitable Customers
    11/12/2014

    This $7 million MSP walked away from 90% of its prospects while still growing revenue 9%.

  2. Merging Break-Fix And Managed Services
    11/12/2014

    A successful MSP and VAR merger leads to a projected 100% revenue growth this year.

  3. Network Assessment Lands Client, Leads To Add-On Sales
    11/12/2014

    When an office furniture company began questioning its current MSP’s service, TechGuides was able to step in and take over.

  4. Create Stability, Profitability With Managed Services
    10/16/2014

    Focusing on recurring revenue opportunities and spinning off specialty IT companies were two keys to this MSP’s sevenfold profitability growth over a seven-year period.

  5. Why A PSA Solution Should Be A Part Of Every IT Provider’s Business
    10/16/2014

    Utilizing PSA solutions can help VARs save valuable hours while providing the tools to improve customer service and generate new revenue.

  6. Serving Up Success With Cloud POS
    10/16/2014

    Providing multiple layers of services has helped this VAR succeed without relying on support contracts.

  7. Sell Cloud BDR You Can Count On
    10/16/2014

    An MSP’s cloud BDR (backup and disaster recovery) is put to a true test within a week of implementation and saves a lumber company customer from total data loss.

  8. Automation Helps MSP Manage Client Services
    9/18/2014

    A professional services automation (PSA) tool has helped this MSP improve visibility into client services and assets.

  9. Taking Security-as-a-Service To New Levels
    9/18/2014

    An MSSP’s (managed security services provider’s) ability to quickly assess and implement a PCI-compliant security solution was critical to winning a 4,500-location security implementation with a retailer.

  10. Business-Grade BDR: What Really Matters?
    9/18/2014

    With so many BDR (backup and disaster recovery) solutions to choose from, it’s important that IT service providers understand the key selection and selling points between business- and consumer-grade options.

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