Managed Services Magazine

  1. Get Your Managed Services Act Together!
    9/16/2013

    This MSP made four changes to its business model, which led to an almost immediate 600 percent improvement in profitability plus double-digit revenue growth.

  2. Big Opportunities In Managed Services
    9/16/2013

    This cloud computing and application hosting services provider lands a unique project with a healthcare client that has a multimillion-dollar IT budget.

  3. How Selling Managed Print Services Protects Your Business
    9/16/2013

    This MSP’s (managed services provider’s) decision to become MPS-certified paid off when it landed a six-figure project with the Major League Baseball (MLB) Network.

  4. Enlist Your Company In MSP Boot Camp
    8/15/2013

    This MSP turned to professional coaching to improve its business and realized 30% revenue growth last year as a result.

  5. Sell Network Security As A Service To Reach More Customers
    8/15/2013

    As network security threats continue to grow and become more complex, cloud-based security solutions are playing a growing role in helping VARs and MSPs protect their customers.

  6. Don’t Assume Your Salespeople Can Sell Cloud Backup
    8/15/2013

    Two of the biggest predictors of success with any subscription-based IT service are whether your salespeople embrace it and if they know how to sell it.

  7. Keep Your Managed Services Customers From Reverting To Break-Fix
    7/18/2013

    This MSP’s four-step approach to selling managed services created a 98% customer retention rate and 40% sales revenue growth last year.

  8. Why Now Is A Good Time To Take A Second Look At Managed Print Services
    7/18/2013

    Not only is selling managed print services (MPS) a good way to earn incremental and recurring revenue, it’s one of the best ways to keep competitors away from your customers.

  9. Turn Your Customer’s Downtime Into A Cloud Upsell Opportunity
    7/18/2013

    An MSP’s (managed services provider’s) data recovery solution saves a retail customer’s business from downtime and positions the MSP for a cloud backup upsell.

  10. Secrets Of Managed Services Veterans
    7/18/2013

    I’ve been pretty vocal lately about transitioning your business to a recurring revenue model. In giving so much attention to this topic, my IQ on the business model increases on a daily basis. I’ve been trying to get everything down in my blog, but sometimes I look back and discover that I missed sharing some lessons or find that what I thought were small lessons were actually fairly important.