Managed Services Magazine

  1. Why Endpoint Security Is A Must-Have For All VARs, MSPs

    An MSP’s endpoint security upgrade leads to a stickier client relationship, efficiency gains, and increased profitability.

  2. All We Are Saying Is Give MPS A Chance

    Not only is selling managed print services (MPS) a good way to earn incremental recurring revenue, but also it’s one of the best ways to keep competitors away from your customers.

  3. VARs, MSPs Fail To Listen To Customers

    How well are you addressing the needs of your customers? If you interact with an IT department, you might be doing a poor job. LogicNow, a provider of MSP support tools, recently published a “Global IT Service Providers Harmony Report,” based on results from a survey of 1,300 IT departments and nearly 700 MSPs across eight geographies. The US-specific data is very interesting.

  4. Give SMB Customers An Enterprise Experience

    Providing certified engineers, 24/7 NOC (network operations center) support, and service level agreements (SLAs) are ways this IT solutions provider meets SMBs’ business needs and achieves year-over-year 30 percent revenue growth.

  5. Solving The Enterprise Vs. SMB BDR Sales Dilemma

    Four BDR (backup and disaster recovery) experts weigh in on where IT solutions providers should be focusing their sales efforts.

  6. The Smart Way To Land A $100,000 Managed Services Sale

    Conducting a network assessment and providing RMM (remote monitoring and management) services were keys to this MSP’s (managed services provider) big IT project win, which included monthly recurring revenue and ongoing upsell opportunities.

  7. Product Comparison: Endpoint Security Solutions

    Five business-class endpoint security solutions are compared. Which is right for you and your customers?

  8. Why RMM Is Right For Retail

    While it requires a different mindset for retail VARs who aren’t used to selling annuity services, remote monitoring and management (RMM) is a service that retail customers need.

  9. 3 Pillars Of Managed Services Success

    Homing in on developing its employees, business processes, and business tools is the secret to this MSP’s consistent double-digit revenue growth.

  10. 4 Mistakes To Avoid When Selling Healthcare IT

    Healthcare IT solutions providers need to educate themselves — and maybe their clients, as well — on health IT-related regulations and on the solutions that meet their needs while keeping them in compliance.