Managed Services Magazine
Don’t Settle For Managed Services Mediocrity
Not only is this MSP bucking the trend with 70% of its customers on a flat-fee managed services plan, it’s also projecting 29% revenue growth this year.
Here’s One Reason Managed Services Will Be Your Demise
Before I share some important advice with you, I feel it’s only fair that I start with a small disclaimer: I don’t like to read directions. When I or my kids get a new gadget, part of the fun is figuring things out on my own — without doing a ton of reading first. After all, most directions are pretty self-explanatory. I don’t need one more threat that handling a plug with wet hands could cause me to get shocked or the fact that running over the gadget with my vehicle is not covered under the warranty.
3 Prerequisites For Managed Services Success
Thinking about selling managed services? Follow these tips, and avoid the most common pitfalls.
Why Are You Putting Off Selling UC as a Service?
Often the one area an MSP shies away from, selling UC (unified communications), is one of the best ways you can create stickier customer relationships and find new areas of recurring revenue.
The SMB Market’s $1 Trillion Secret
Some resellers shy away from selling to SMBs, but there’s overwhelming evidence that indicates this could be a costly decision. The SMB market has been a staple for the channel for many years, and cost savings continues to be the primary driver for this market, which is often difficult to define. One buying trend that is changing with SMBs is their openness to managed services.
A Marriage Of Technology & Profitability
Historically, our annual Partner Program Insider serves you in two ways. First, we give you a helpful overview of the most significant trends in key markets. Second, you’re presented with information from many vendors and distributors about their partner programs and key offerings should you decide to take advantage of the key trends in those markets.
Why Your Customers Need Hybrid Storage
This MSP (managed services provider) earned a $25,000 sale by presenting a complete disaster recovery (DR) offering.
Backup And Disaster Recovery (BDR) Solutions Product Reviews
A managed services provider (MSP) evaluates seven Backup And Disaster Recovery (BDR) solutions and shares the pros and cons of each.
Product Review: Backup And Disaster Recovery (BDR) Solutions
There are a lot of services an MSP can sell its customers, but almost every MSP includes BDR services as one of its core offerings. For this month’s product review, Business Solutions once again turned to MSP Remote Technology Management (RTM). CEO Eric Brown and Technical Manager Kevin Danis tested seven BDR solutions in their Massachusetts test lab over a two-week period, investing more than 40 hours.
The Secret To Double-Digit Managed Services Growth
This MSP moved its outsourced help desk support in-house, bundled its services offerings, and is now projecting 19% revenue growth this year.