Managed Services Magazine

  1. Create A 3-In-1 Healthcare IT Advantage

    This healthcare IT solution provider won a $6 million managed services contract with a large clinic by combining managed services with EHR (electronic health record) workflow consulting and outsourced billing services.

  2. Take On Cloud Data Center Goliaths

    This cloud services provider is beating out huge competitors — and realizing double-digit revenue growth — by being a stickler on the basics.

  3. Find Your Managed Services Niche

    An MSP performs a $350,000 network infrastructure, virtualization, and off-site replication install for a media production company with high-availability and capacity needs.

  4. Double Your Telephony Margins With Cloud-Based VoIP

    This IT solution provider beats out premises-based IP telephony resellers by offering cloud-based VoIP (voice over Internet Protocol) solutions with all the same features and functions.

  5. 4 Benefits You Are Missing By Not Using A PSA

    If you’re looking to boost productivity, profitability, and customer experience a professional services automation (PSA) tool is a must-have.

  6. An Open Letter To MSP Vendors

    As the editor in chief of Business Solutions, my job description has me playing quite a few different roles as the needs arise. One such role is being an advocate for our readers, the solutions provider piece of the channel.

  7. Take The Fast Track To UCC Sales Dominance

    This IT solutions, managed, and cloud services provider doesn’t let its size or age keep it from winning unified communications and collaboration (UCC) deals with global midsize and enterprise clients.

  8. Want Recurring Cloud Revenue? Develop A Killer App

    This small MSP-turned-ISV is projecting more than $1 million in revenue growth this year with even bigger growth potential the following year.

  9. The Business Side Of Managed Services

    A panel of managed services experts shares advice concerning sales, compensation, pricing, and bundling — the right way.

  10. The Top BDR Trends Of 2015 (And Beyond)

    Four experts weigh in on how the ever-expanding data universe and customers’ need for business continuity is shaping backup and disaster recovery (BDR) technology and best practices.