Managed Services Magazine

  1. Services 101: Automation Tools For Retail VARs
    6/14/2013

    It’s time to understand the roles RMM (remote monitoring and management) and PSA (professional services automation) tools play in your success and how they differ from other tools out there.

  2. 4 'As A Service' Sales Pitfalls Retail VARs Must Avoid
    6/14/2013

    Higher profit margins and steadier income are real possibilities for companies selling recurring revenue solutions and services. To achieve this goal, you’ll need to plan ahead for business process changes.

  3. The Road To Survival Is Challenging, But Profitable
    5/20/2013

    I’ve been writing for a while now about taking the important and necessary action of expanding your line card beyond the core technologies you currently sell. Never has there been a time when this was more important. Evaporating margins are one thing, while increased competition is another. In either case, many reading this article need to change their businesses to survive.

  4. Why MDM Is A Mobile Solution Must-Have
    5/20/2013

    By uncovering a customer’s mobile computing pain points, this VAR won a 55-unit mobile computing install, plus an MDM (mobile device management) upsell.

  5. Why Selling Hybrid Storage Is The Better Decision
    5/20/2013

    By making a few subtle changes to your sales approach, you can start selling hybrid backup solutions that are better for you and your customers.

  6. Don’t Settle For Managed Services Mediocrity
    4/23/2013

    Not only is this MSP bucking the trend with 70% of its customers on a flat-fee managed services plan, it’s also projecting 29% revenue growth this year.

  7. Here’s One Reason Managed Services Will Be Your Demise
    4/23/2013

    Before I share some important advice with you, I feel it’s only fair that I start with a small disclaimer: I don’t like to read directions. When I or my kids get a new gadget, part of the fun is figuring things out on my own — without doing a ton of reading first. After all, most directions are pretty self-explanatory. I don’t need one more threat that handling a plug with wet hands could cause me to get shocked or the fact that running over the gadget with my vehicle is not covered under the warranty.

  8. 3 Prerequisites For Managed Services Success
    4/23/2013

    Thinking about selling managed services? Follow these tips, and avoid the most common pitfalls.

  9. Why Are You Putting Off Selling UC as a Service?
    4/23/2013

    Often the one area an MSP shies away from, selling UC (unified communications), is one of the best ways you can create stickier customer relationships and find new areas of recurring revenue.

  10. The SMB Market’s $1 Trillion Secret
    3/20/2013

    Some resellers shy away from selling to SMBs, but there’s overwhelming evidence that indicates this could be a costly decision. The SMB market has been a staple for the channel for many years, and cost savings continues to be the primary driver for this market, which is often difficult to define. One buying trend that is changing with SMBs is their openness to managed services.

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