Managed Services Magazine

  1. Network Assessment Lands Client, Leads To Add-On Sales

    When an office furniture company began questioning its current MSP’s service, TechGuides was able to step in and take over.

  2. Win Over Retailers With A Cloud-Based POS Solution

    A retail POS VAR and MSP (managed services provider) wins a $30,000 subscription-based POS and managed services install with a specialty retailer that includes recurring revenue and upsell opportunities.

  3. Create Stability, Profitability With Managed Services

    Focusing on recurring revenue opportunities and spinning off specialty IT companies were two keys to this MSP’s sevenfold profitability growth over a seven-year period.

  4. Why A PSA Solution Should Be A Part Of Every IT Provider’s Business

    Utilizing PSA solutions can help VARs save valuable hours while providing the tools to improve customer service and generate new revenue.

  5. Serving Up Success With Cloud POS

    Providing multiple layers of services has helped this VAR succeed without relying on support contracts.

  6. Sell Cloud BDR You Can Count On

    An MSP’s cloud BDR (backup and disaster recovery) is put to a true test within a week of implementation and saves a lumber company customer from total data loss.

  7. Automation Helps MSP Manage Client Services

    A professional services automation (PSA) tool has helped this MSP improve visibility into client services and assets.

  8. Taking Security-as-a-Service To New Levels

    An MSSP’s (managed security services provider’s) ability to quickly assess and implement a PCI-compliant security solution was critical to winning a 4,500-location security implementation with a retailer.

  9. Business-Grade BDR: What Really Matters?

    With so many BDR (backup and disaster recovery) solutions to choose from, it’s important that IT service providers understand the key selection and selling points between business- and consumer-grade options.

  10. Saved By Managed Services

    At its lowest point, this VAR invested in managed services technologies and business process automation and now enjoys year-over-year double-digit growth with monthly recurring revenue.