Managed Services Magazine

  1. Automation Helps MSP Manage Client Services
    9/18/2014

    A professional services automation (PSA) tool has helped this MSP improve visibility into client services and assets.

  2. Taking Security-as-a-Service To New Levels
    9/18/2014

    An MSSP’s (managed security services provider’s) ability to quickly assess and implement a PCI-compliant security solution was critical to winning a 4,500-location security implementation with a retailer.

  3. Business-Grade BDR: What Really Matters?
    9/18/2014

    With so many BDR (backup and disaster recovery) solutions to choose from, it’s important that IT service providers understand the key selection and selling points between business- and consumer-grade options.

  4. Saved By Managed Services
    9/18/2014

    At its lowest point, this VAR invested in managed services technologies and business process automation and now enjoys year-over-year double-digit growth with monthly recurring revenue.

  5. Automation Helps MSP Manage Client Services
    9/18/2014

    A professional services automation (PSA) tool has helped this MSP improve visibility into client services and assets.

  6. Product Comparison Update: PSA (Professional Services Automation)
    8/18/2014

    If managed services are a part of your business model — or will be soon — you need a PSA tool. Here’s the latest on the leading options.

  7. Find Your Cloud Services Niche
    8/15/2014

    This MSP’s client communication skills and intentional focus on cloud services are important keys to its projected 25 percent revenue growth this year.

  8. 3 Lies Break-Fix VARs Tell Themselves About Managed Services
    8/15/2014

    Despite the growing number of managed services success stories, many VARs are reluctant to make the switch, and here’s why.

  9. A Small MSP’s Secret To Landing International Cloud Deals
    8/14/2014

    This MSP’s hosted Exchange win with an international engineering firm illustrates how consultative selling evens out the competitive landscape.

  10. Take Financial Services To The Cloud
    7/17/2014

    This $213-million company’s record fiscal year is a result of overcoming customers’ cloud fears and expanding its managed services practice.