Managed Services Videos
Let Your Customers Help Themselves With Tigerpaw's Customer Self-Service Portal
This video provides an overview of Tigerpaw's Customer Self-Service Portal which allows you to get paid faster, increase customer satisfaction, and reduce support calls by offering customers 24/7 access to payment and support services online.
Keep Office And Field Staff On The Same Page With Tigerpaw's Employee Web Portal
With Tigerpaw's Employee Web Portal your employees can have remote access to real-time customer data, quickly enter time for faster and more accurate billing, and increase revenue by creating quotes on location.
Overcome Managed Services Obstacles Easily. Here’s How.
There are nearly 6 million SMBs that aren’t ready for fixed-fee managed services, but need more than a traditional break-fix IT support program has to offer. David Weeks, senior partner development specialist at N-able Technologies, presents VARs and MSPs with a plan to bridge the gap between break-fix and managed services and to put together an attractive offering that meets customers’ needs and helps develop clients into managed services customers over time.
Why This Blueprint Is A Managed Services Must-Have
In part two of this two-part educational webcast, David Weeks, senior partner development specialist at N-able Technologies, identifies common challenges to selling managed services.
Avoid Culture Shock: Transitioning From Break/Fix To Managed Services
Making the move from break/fix to managed services requires not only a commitment from your clients, but a commitment from your business and staff as well.
N-able’s Technology Is Leading The Way For 2013
Take a moment to view this informative webinar to see how N-able’s RMM platform has evolved to be the best in the industry.
How Managed Devices Vs. Time Reporting Improves Your Profitability
In this 2 minute, 30 second video, N-able Technologies Product Manager Patrick Albert shows how having the capability to compare your managed devices with the time spent each month servicing those end points is a crucial step for an MSP to improve its profitability.
How To Turn Your Cloud Fears Into New Revenue Streams
Intel Director of North American Sales Bret Costelow shares the latest industry research on cloud computing, which reveals that an unprecedented number of SMB companies are planning to take their IT infrastructures to the cloud over the next few years.
Save Money And Time With Automated Payment Processing
In this 20-minute multimedia presentation, Brady Nash, CEO of BNG Holdings, discusses how automated payment processing can save your business time and money. BNG Holdings has been in the payment processing business for the past seven years, and they're registered with First Data, Global Payments, and going through the process with TSYS.
How PSA Software Increases Your Profitability
Scott Hobbs, president of MSP company ComTech Systems, talks about how his business has been using PSA (professional services automation) software since 1989, and he explains how it helps his company account for every billable hour his employees service customers, thus improving his profitability.