Managed Services Videos

  1. Full-length AVG CloudCare Product Demo
    5/2/2013

    AVG CloudCare is the new simplified IT management system for the small business.

  2. Streamline Your Business Processes With Tigerpaw Software
    5/2/2013

    This video takes a look at Tigerpaw software, an end to end solution that can provide CRM and marketing, Quote/Proposal management, installation management, materials management, ticketing and contract management, and inventory control.

  3. Let Your Customers Help Themselves With Tigerpaw's Customer Self-Service Portal
    3/6/2013

    This video provides an overview of Tigerpaw's Customer Self-Service Portal which allows you to get paid faster, increase customer satisfaction, and reduce support calls by offering customers 24/7 access to payment and support services online.

  4. Keep Office And Field Staff On The Same Page With Tigerpaw's Employee Web Portal
    3/6/2013

    With Tigerpaw's Employee Web Portal your employees can have remote access to real-time customer data, quickly enter time for faster and more accurate billing, and increase revenue by creating quotes on location.

  5. Overcome Managed Services Obstacles Easily. Here’s How.
    1/28/2013

    There are nearly 6 million SMBs that aren’t ready for fixed-fee managed services, but need more than a traditional break-fix IT support program has to offer. David Weeks, senior partner development specialist at N-able Technologies, presents VARs and MSPs with a plan to bridge the gap between break-fix and managed services and to put together an attractive offering that meets customers’ needs and helps develop clients into managed services customers over time.

  6. Why This Blueprint Is A Managed Services Must-Have
    1/28/2013

    In part two of this two-part educational webcast, David Weeks, senior partner development specialist at N-able Technologies, identifies common challenges to selling managed services.

  7. Avoid Culture Shock: Transitioning From Break/Fix To Managed Services
    1/22/2013

    Making the move from break/fix to managed services requires not only a commitment from your clients, but a commitment from your business and staff as well.

  8. How Managed Devices Vs. Time Reporting Improves Your Profitability
    12/10/2012

    In this 2 minute, 30 second video, N-able Technologies Product Manager Patrick Albert shows how having the capability to compare your managed devices with the time spent each month servicing those end points is a crucial step for an MSP to improve its profitability.

  9. RSPA Highlights Member Services, Education At Channel Transitions 2013
    10/23/2012

    Stephen Gift, RSPA member services supervisor, and Amber Murdock, RSPA education and certification manager, shared the benefits of their organization with attendees at Business Solutions magazine’s Channel Transitions VAR/MSP Executive Conference.

  10. How To Turn Your Cloud Fears Into New Revenue Streams
    10/18/2012

    Intel Director of North American Sales Bret Costelow shares the latest industry research on cloud computing, which reveals that an unprecedented number of SMB companies are planning to take their IT infrastructures to the cloud over the next few years.