Managed Services Videos

  1. 4 Key Features In Tigerpaw 11R2

    In this video, James Foxall, President of Tigerpaw Software shows 4 key features available in Tigerpaw 11R2.

  2. Let Your Customers Help Themselves With Tigerpaw's Customer Self-Service Portal

    This video provides an overview of Tigerpaw's Customer Self-Service Portal which allows you to get paid faster, increase customer satisfaction, and reduce support calls by offering customers 24/7 access to payment and support services online.

  3. Keep Office And Field Staff On The Same Page With Tigerpaw's Employee Web Portal

    With Tigerpaw's Employee Web Portal your employees can have remote access to real-time customer data, quickly enter time for faster and more accurate billing, and increase revenue by creating quotes on location.

  4. Overcome Managed Services Obstacles Easily. Here’s How.

    There are nearly 6 million SMBs that aren’t ready for fixed-fee managed services, but need more than a traditional break-fix IT support program has to offer. David Weeks, senior partner development specialist at N-able Technologies, presents VARs and MSPs with a plan to bridge the gap between break-fix and managed services and to put together an attractive offering that meets customers’ needs and helps develop clients into managed services customers over time.

  5. Why This Blueprint Is A Managed Services Must-Have

    In part two of this two-part educational webcast, David Weeks, senior partner development specialist at N-able Technologies, identifies common challenges to selling managed services.

  6. Avoid Culture Shock: Transitioning From Break/Fix To Managed Services

    Making the move from break/fix to managed services requires not only a commitment from your clients, but a commitment from your business and staff as well.

  7. How Managed Devices Vs. Time Reporting Improves Your Profitability

    In this 2 minute, 30 second video, N-able Technologies Product Manager Patrick Albert shows how having the capability to compare your managed devices with the time spent each month servicing those end points is a crucial step for an MSP to improve its profitability.

  8. RSPA Highlights Member Services, Education At Channel Transitions 2013

    Stephen Gift, RSPA member services supervisor, and Amber Murdock, RSPA education and certification manager, shared the benefits of their organization with attendees at Business Solutions magazine’s Channel Transitions VAR/MSP Executive Conference.

  9. How To Turn Your Cloud Fears Into New Revenue Streams

    Intel Director of North American Sales Bret Costelow shares the latest industry research on cloud computing, which reveals that an unprecedented number of SMB companies are planning to take their IT infrastructures to the cloud over the next few years.

  10. Save Money And Time With Automated Payment Processing

    In this 20-minute multimedia presentation, Brady Nash, CEO of BNG Holdings, discusses how automated payment processing can save your business time and money. BNG Holdings has been in the payment processing business for the past seven years, and they're registered with First Data, Global Payments, and going through the process with TSYS.