Managed Services Videos

  1. How PSA Software Increases Your Profitability
    4/20/2012

    Scott Hobbs, president of MSP company ComTech Systems, talks about how his business has been using PSA (professional services automation) software since 1989, and he explains how it helps his company account for every billable hour his employees service customers, thus improving his profitability.

  2. Your PSA's Role In Improving Your CRM
    4/20/2012

    In this 2-minute video testimonial, Rick Kroll, operations manager at InvisiMax, talks about how his PSA solution not only gives his MSP business CRM functionality, but also how it has helped his company prioritize multiple simultaneous customer service requests.

  3. See How Easily You Can Offer MSP Services
    3/15/2012
    Brendan Howe, managing director, TDCNet, details his experiences as he transitioned from delivering "break/fix" IT services to managed services with recurring revenues. By Level Platforms
  4. Building A Solid MSP Practice: Part 2
    3/8/2012
    In this presentation to an MSPU Community audience, Rob Rae, director of partner development and operations at Level Platforms (a remote monitoring and management vendor), explains how VARs can successfully transition their businesses from the traditional break/fix model to a managed services practice. By Level Platforms
  5. Business Continuity Was The Missing Piece To This MSP's Backup Offering
    3/5/2012
    Axcient has provided Alvarez Technology Group (ATG) with the perfect solution to remain true to their mission statement of “making downtime obsolete.”
  6. Simplify! One MSP's Change From Three Separate Backup Solutions To One
    3/5/2012
    With Axcient, Throttlenet was able to unify their backup and business continuity offering, cut down on their maintenance time, and pass the savings and peace of mind on to their customers.
  7. Disaster Recovery Need Drives This MSP To Adopt New BDR
    3/5/2012
    With Axcient, Gaeltek now has an easy-to-manage, all-in-one backup, business continuity, and disaster recovery solution, along with an unwavering confidence that clients’ data is protected.
  8. MSP Solves Multiple Storage Solutions Dilemma With All-In-One BDR
    3/5/2012
    As they prepare to expand nationwide, Staples-owned Thrive Networks is thrilled to offer its managed service clients Axcient’s single-platform solution for reliable and affordable backup, business continuity, and disaster recovery.
  9. A Storage VAR Brings Enterprise Backup To SMBs
    3/5/2012
    Axcient’s data backup, business continuity, and disaster recovery solution has enabled Integrated Enterprise Solutions (IES) to provide additional services to existing clients and has increased their opportunities for gaining new customers.
  10. Building A Solid MSP Practice: Part 1
    2/15/2012
    In this presentation to an MSPU Community audience, Rob Rae, director of partner development and operations at Level Platforms (a remote monitoring and management vendor), explains how VARs can successfully transition their businesses from the traditional break/fix model to a managed services practice.
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