White Papers & Case Studies

  1. Partner Onboarding: How To Set The Stage For A Successful Rapport
    9/27/2016

    To a vendor, this question is the bread and butter to a productive and healthy channel network; an indirect sales funnel that is tried and tested to produce results, infiltrate diverse marketplaces and contribute to long-term b2b partnerships. But long before the program is designed and incentives are offered, vendors need to recruit companies with the competence, determination, and resources to earn your reward.

  2. MSP Guide: Stopping Crypto Ransomware Infections In SMBs
    9/16/2016

    As the impact and severity of crypto ransomware threats and attacks has grown over the past 2½ years, Webroot has published many blogs and articles on how best to defend against these modern day extortionists. Webroot does not believe that businesses or consumers should have to choose between extortion and losing precious, irreplaceable data.

  3. Cyber-Security’s Weakest Link: People
    6/27/2016

    A stark reality facing today’s businesses is the never-ending threat to cyber-security and a strategy for how to combat it. An even greater concern is damage to corporate image, consumer trust, loss of revenue, liability to customers, and the ever-increasing statutes imposed by lawmakers and agencies who point the finger at businesses for failure to take responsibility for preventing data theft.

  4. 10 Best Practices For Transitioning To A Managed Services Model
    4/27/2016

    The managed services model brings solution providers recurring revenue, deeper client engagement, and greater business stability. But the transition requires careful planning and execution to avoid pitfalls such as underpricing services, picking the wrong technology, or failing to properly communicate the change to customers. In this roadmap, we outline 10 best practices for resellers to follow when transitioning to managed services—while keeping data protected throughout the process.

  5. Improving Security With Cloud-Based Antivirus And Antimalware
    4/27/2016

    Recently, the Lloyd Group was looking to move its services to the cloud. The MSP was evaluating various cloud-based tools and learned about cybersecurity provider Webroot, recalls Bill Goldin, director of technology at the New York metropolitan-area company. What initially attracted Lloyd to Webroot was the lightweight nature of the vendor’s antimalware solution.

  6. Don’t Fall Prey To The Common Myths Of Transitioning
    4/18/2016

    IT solutions providers interested in adopting managed services should not fall prey to common myths about the transition.

  7. Does Your Endpoint Security Vendor Set You Up For Success?
    3/30/2016

    For Stuart Ebner, partner at Proactive Technology Group, the managed services model is all about simple economics and some basic truths. If you can retain a client longer, you’re better off. If you can stop a client from having a major IT issue, you’re building a stronger relationship. And, while you can look like a hero removing malware and saving important data from infected customer computers, it’s better for an infection to never happen. On all of these points, Ebner says, being a Webroot partner allows the MSP to succeed.

  8. Switching To Webroot Is One Key To This MSP’s Increased Profitability
    3/29/2016

    One characteristic of a successful MSP is the ability to be efficient in all operational aspects. There are many components to this, but one of the most critical is leveraging technology that can save you time. Antivirus and endpoint security solutions are important technologies to have as part of your solution set, and can contribute to your overall profitability as long as they perform well.

  9. Reactive Recovery Doesn’t Work: How ETC TechSolutions Prevents Cryptowall
    3/28/2016

    In this case study featuring ETC TechSolutions, you’ll learn how ETC circumvented Cryptowall with zero downtime and no lost data for a manufacturing firm and how StorageCraft made the whole process simple.

  10. Tanda Technologies Preserves Client Data And Security With BDR Solution
    3/28/2016

    Lawrence Reiber, co-founder and president of Tanda Technologies, describes how StorageCraft allowed Tanda Technologies to fully and quickly recover a client following a devastating fire and flood.