White Papers & Case Studies

  1. How One MSP Leaned On A Community Of Peers To Transform Their Business
    11/20/2014

    Growing an IT Services business in an unstable economy is challenging, but for one MSP, the key to success was the right partnership and business support from a group of peers. See how Wisconsin-based ITConnexx leveraged ConnectWise and their engaged community to transform their business from break-fix to managed services.

  2. How To Succeed In Every Stage Of Growth
    11/20/2014

    It’s often said that the path to success is not linear. Growing a business is a journey, with setbacks and new challenges presenting themselves at every stage. This eBook explores the common stages of growth - from startup to legacy planning – and how to succeed at every stage.

  3. How To Sell Clients On Co-Managed IT Services
    11/20/2014

    Offering co-managed IT can be profitable, but is often difficult to sell clients on. The business owner is weary of adding IT costs and the IT Manager is worried about his job being outsourced. Learn how to educate each of them on your value and overcome these roadblocks in the sales process.

  4. ConnectWise Evolves Their Sales Quoting Process And Grows One Product’s Sales By 3,328%
    11/18/2014

    ConnectWise is an enterprise software company serving the unique needs of technology companies such as IT solution providers, system integrators, and software developers. In the last 10 years, ConnectWise software has become the premier business operating system for technology companies and the company has experienced rapid growth that required an efficient sales team to maximize on their market potential. As everyone at ConnectWise pushed full-steam ahead, the sales quoting process was lagging behind.

  5. Data Projections Creates ‘100% Better-Looking’ Sales Proposals
    11/18/2014

    Texas-based company, Data Projections provides businesses, schools and governmental agencies with audio-visual solutions and collaboration tools ranging from video conferencing for conference rooms, board rooms and classrooms to network operating centers.

  6. Unified Power Charges Up The Quote And Proposal Cycle
    11/18/2014

    Quosal Helps Unified Power Produce More Professional Quotes in Less than 30 Days.

  7. Solution Turns Customer Data Into Insights For Motorola Mobility
    11/10/2014

    Motorola Mobility wanted to use insights from customer data to better address smartphone product issues and customer needs. “We wanted to minimize service and repair failures and believed we could become more proactive in addressing our customers’ needs following a smartphone launch,” said Ahmad Shabazz, senior manager of business operations and strategy at Motorola Mobility, according to a Datascope case study.

  8. Electronic Signatures, Essential For Paperless Processes
    10/27/2014

    Picture this: you have got enterprise content management (ECM) figured out. Your documents are stored electronically, you route them electronically and you have abandoned the world of paper. You have arrived! That is, until, BOOM, one of your electronically stored documents needs a signature.

  9. The Essential Guide To Managed Backup
    10/27/2014

    The cost for each day of downtime for an SMB is a staggering $12,500 1 . That is a price tag that few small business owners can afford to pay and is the reason that managed service providers need to make sure they have a strong backup offering for their customers. Even a couple of hours downtime could cause your customers to experience lost revenue, lost customers and the permanent loss of data.

  10. The Managed Network Services Business Case
    10/20/2014

    How MFP companies are building recurring revenue and increasing profits through managed network services

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