White Papers & Case Studies
5 Tips For Better Maintenance Contract Management
VAR’s, MSP’s, and ISV’s live off of their Recurring Revenue stream. They are born from the maintenance and support contracts won from closed deals. They soon become the main source of Cash Flow for all of these businesses.
Setting Your Company On The Path To Cloud-based Services
As a business manager, you lead the fight every day for sustainable profitability. You spend much of your time devising ways to stay profitable on shrinking product margins and rising labor costs. You have one good project and then a bad one, and the cycle repeats. In the end, the blended gross margins on your installation work is likely to be somewhere between 20 and 30 percent. After making payroll, paying suppliers and normal business expenses your net profit can be 10 percent or less. Sound familiar?
RMM Helps MSP Transition From Break/Fix To Managed Services
With AVG Managed Workplace, FPA Technology Services has transitioned from delivering break/fix IT services to managed services built on the foundation of service quality, visibility and revenue predictability.
MSP Sees 400% Increase In Revenue With Switch To RMM Platform
Alpine Business Systems switched to AVG Managed Workplace for its powerful features, ease of use, and renowned support—and saw their managed services revenue increase by 400% in just three years.
MSP Adds New Customers While Improving And Expanding Service Delivery With RMM Platform
In the first 18 months of using AVG Managed Workplace, Know Technology, LLC added 13 new customers—including two with over 100 seats— all while improving and expanding service delivery.
2013 State Of Cloud Backup: MSPs Missing The Mark
Solution providers continue to miss a significant opportunity to protect their clients and boost their bottom lines with cloud-based backup and recovery services, according to the new State of Cloud Backup survey from channel consulting and research firm The 2112 Group and Business Solutions Magazine on behalf of cloud backup provider Intronis.
The MSP Playbook
The MSP Playbook provides the guidance and resources required to fully establish a Managed Services practice. This process guide is designed to help both existing Managed Service Providers, as well as new organizations establishing Managed Services as a new business unit.
5 Ways To Capitalize On Cloud Opportunities
Many technology providers are nervous about the Cloud and what it means for their business. Rather than look at the Cloud with fear, embrace it and take advantage of the opportunities it brings for new revenue. In this eBook, you’ll learn 5 ways to capitalize on the future of the Cloud in today’s modern office.
5 Technology Trends You Need To Follow
Mobile devices, social business apps, and business analytics are converging with the Cloud to create the most substantial changes in technology since the Internet revolution.
The Changing Landscape Of Technology Services
Technology changes in the blink of an eye. New products or services are introduced and older versions are obsolete almost immediately. The convergence of Mobile, Big Data, and the Cloud is setting the stage for a new way of working, collaborating and leveraging business information.