White Papers & Case Studies

  1. Reactive Recovery Doesn’t Work: How ETC TechSolutions Prevents Cryptowall

    In this case study featuring ETC TechSolutions, you’ll learn how ETC circumvented Cryptowall with zero downtime and no lost data for a manufacturing firm and how StorageCraft made the whole process simple.

  2. Tanda Technologies Preserves Client Data And Security With BDR Solution

    Lawrence Reiber, co-founder and president of Tanda Technologies, describes how StorageCraft allowed Tanda Technologies to fully and quickly recover a client following a devastating fire and flood.

  3. Events Guide For MSPs And VARs

    Whether you want to conduct a webinar, tradeshow or open house, the Events Guide for MSPs and VARs ebook will show you how to profit from events large and small.

  4. Unified Communications System Solves Phantom Calling And Quality Issues At Small Pet Hospital

    Businesses with multiple locations, call centers, complex call requirements, and extensive feature customizations often require a more sophisticated and expensive business communications system. But what about the average, single-location small business with less than 10 employees and relatively simple call requirements? They also deserve the same access to advanced unified communications (UC) features, with the versatility and affordability of a leading-edge VoIP business solution.

  5. 3 Questions VMs Should Ask Their Vendors About The Last Inch Of Deliverability

    One of the biggest challenges vendor managers (VMs) face today is dealing with growth and change. The reality for many is that vendor relationships often take years to build and nurture. These relationships are established on a foundation of signed agreements, established SLAs, and trust. This collaboration is beneficial until you get to the point where your growth trajectory accelerates and you find yourself needing to scale operations at a rapid pace, thus placing the vendor in a position of being unable to meet your needs or perform at the required level.

  6. 2015 SMB Threat Report

    Are organizations completely ready to stop cyberattacks? A research survey details the security perspective of IT decision makers in the U.S., UK, and Australia on resourcing, preparedness, and management effort expended on cybersecurity by small and mid-sized businesses.

  7. Self-Healing Features And Automation Reduce Cost And Improve Margins At Texas Systems Group

    IT security has become a high-stakes game that stretches the resources and skills of many organizations. Firms struggle to keep up with an ever-changing threat landscape as the pool of available security professionals continues to shrink. The SMB customer is particularly vulnerable, competing for talent against larger firms with greater resources and a broader ability to recruit and retain the best people.

  8. Trailblazing MSP SLPowers Boosts Client Protection And Controls Costs

    SLPowers is a leading provider of cost-effective technology solutions that make companies more agile, flexible, and productive by strategically aligning IT with business objectives. Expert builders of technology solutions, they specialize in storage, secure infrastructure, and virtualization. This case study explains how and why the firm chose its cybersecurity product.

  9. Transitioning To Managed Services

    Managed services providers (MSPs) should not underestimate the importance — and core business worth — of establishing an ongoing service relationship with clients. The consistent, long-term revenue stream these relationships enable MSPs to significantly boost the valuation of their businesses. The business-critical nature and customization of the services MSPs can offer their clients combine to reduce churn, maximize customer retention, and boost MSP profits.

  10. MSP Moves Medical Billing Company From 26 Servers To Cloud, Virtualization

    A managed services provider (MSP) works with a medical billing company to upgrade from servers to a private cloud and virtualization.