White Papers & Case Studies

  1. Online Security: Beyond Malware And Antivirus
    4/2/2015

    Security has always encompassed physical and logical components. But in the face of Bring Your Own Device (BYOD), an increasingly mobile and remote workforce, highlydistributed assets and sophisticated online threats, security has become too complex and multifaceted for many organizations to manage alone. At the same time, managed service providers (MSPs) are looking to explore new revenue streams in a changing market.

  2. 4 Signs It’s Time For A New RMM
    3/26/2015

    Using the right RMM (remote monitoring and management) platform is critical to building a sustainable and profitable managed services practice.

  3. Golden Rules To Develop A Winning Sales Strategy
    3/20/2015

    What sets your business apart from the competition may not be just having great products and a good technical team. They may have developed a sales strategy that has led to their success.

  4. Don’t Let A Disaster Be Your First Backup Test
    3/17/2015

    This ebook gives you a glimpse into the importance of testing backups and offers best practices for how and when to test so that when hardware failure, user error, or even a disaster wipes out your systems, you can recover with speed and confidence.

  5. Report Your Way To A Better Customer Relationship
    3/6/2015

    Running a successful managed services business is all about managing relationships. You need to constantly ensure that you are meeting your customers’ needs or they will take their IT business elsewhere.

  6. 2 Reasons You Should Rethink Your IaaS Go-To-Market Strategy
    2/27/2015

    IaaS (Infrastructure-as-a-Service) is proving to be a leading service within the exploding cloud computing market. Gartner, for example, predicts that IaaS will achieve a compound annual growth rate (CAGR) of 41.3% through 2016, the fastest growing area of public cloud computing the research firm tracks. As would be expected, the market has been flooded in the past few years as established IT giants (e.g. IBM, Microsoft) and startups (e.g. ProfitBricks, CloudSigma) alike have come out with IaaS offerings.

  7. Essential Guide To Selling Managed Cloud Services
    2/17/2015

    In this guide we will address what a good prospect looks like, where to spend your time selling managed cloud services and how to close the deal.

  8. Diversify Or Die: A Copier Dealer Moves Into Managed Services
    2/17/2015

    To remain in business as long as East Texas Copy Systems (ETCS), which was established in 1945, you have to be vigilant of industry trends and embrace change. During the 2008 recession, ETCS unquestionably demonstrated these abilities, first by recognizing that copier, printer and paper usage were on the decline. And, secondly, noting that if it wanted to remain relevant, it needed to become an expert in selling the systems and solutions that were replacing its former office staples.

  9. Knight Office Solutions Successfully Shifts To Managed Services With RMM Solution
    2/17/2015

    Knight Office Solutions (KOS) got its start more than 25 years ago supplying and servicing HP ® printers for its customers in the San Antonio, Texas region. Established in 1989, the company saw early success as an HP reseller and service partner, later adding other copier manufacturers into the mix, and opening a second location in Austin.

  10. How One Australian Company Built Efficiencies Around Their All-Star Team
    2/11/2015

    When Australian-based IT solution provider, PowerNET, decided to undergo a massive business transformation, they knew they needed to become more efficient. By implementing ConnectWise and best practices shared throughout their community, PowerNET gained visibility into their operations and a platform for growth.

Newsletter Signup
Newsletter Signup
Get the latest channel trends, news, and insights
By clicking Sign Me Up, you agree to our Terms and that you have read our Privacy Policy.