White Papers & Case Studies

  1. MSP Averts Total Disaster At Customer Site Thanks To Early Warning From RMM Solution
    5/22/2014

    An early warning from AVG Managed Workplace made it possible for Coastal Solutions to react rapidly to flooding at a customer site, raising the alarm and averting total disaster.

  2. MSP Delivers More Responsive & Proactive IT Services With RMM Solution
    5/22/2014

    When Steve Cabrera set out to replace Computer 1 Products of America’s (C1P) existing remote monitoring and management (RMM) tool in late 2011, he wasn’t planning on deploying new Network Operations Center (NOC) and Help Desk Services.

  3. Marketing Measurement…Who Even Does That?
    5/7/2014

    Performance improvement and optimization are goals that many companies strive to achieve. As business owners, we want to build organizations that can practically manage themselves with staffs that are proactive and self-reliant when it comes to accomplishing tasks. The same goal should be practiced when it comes to approaching your marketing efforts.

  4. A New Way To Evaluate Your Sales Funnel
    5/7/2014

    Reverse engineering your funnel is key in knowing how many prospects you need to reach your revenue goals. Now, if you don't have a revenue goal or growth goal for 2014, you can stop reading right here and go back to completely winging it.

  5. The Four T’s Of Marketing
    5/7/2014

    There are so many elements to modern day marketing. From direct mailers and blogs to newsletters and emails, the modern day marketeer has a lot of things to consider when developing a marketing strategy. While there’s no magic 8 ball with all of the answers to your marketing questions, there are ways to make the whole process easier.

  6. The Top 10 Myths About Sales
    5/7/2014

    No matter what point that you look back to in history, you can always find a notable deal, trade, or sale that shaped our world to what it is today. Even with its notoriety, sales is an industry that mystifies most of the general public. Is it about relationship building? Closing no matter what? Tricking someone into doing what you want?

  7. New Revenue And Profit Opportunities For VOIP Providers
    5/1/2014

    How to generate new recurring revenue from higher-value, higher-margin managed services in about 45 days.

  8. How To Make Sense Of Security Threats For Your SMB Customers
    4/30/2014

    Cyberwar, hacktivism, DDoS attacks. They’re are all over the news, but they only affect multinationals and governments - right?

  9. Selling Cloud Services To The Right Customers
    4/23/2014

    How to help more customers make the shift to a managed cloud offering and reach the maximum addressable market.

  10. Uncrowding The Crowd: A New Model Designed To Create Better Working Relationships
    4/22/2014

    When organizations first began crowdsourcing to identify talent for specific projects, the concept seemed to offer limitless potential.

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