White Papers & Case Studies
-
The 2017 Cyberattack Storm Aftermath
4/12/2018
A Survey of IT Leaders’ Thoughts on WannaCry, Petya, and Vault 7.
-
6 Week Guide To Accelerating Your Cloud Business
4/10/2018
If you want to be part of the cloud industry, you need to be clear about two things in order to capitalize on its growth; the type of business you want to be, and the type of portfolio you wish to build. This guide is a 6-week plan on how to bring your cloud business to a completely new level.
-
How To Stand Out From The Crowd: The Importance Of Differentiation
4/10/2018
Every business is looking to boost their sales. The most effective way of achieving this is by focusing on your unique selling point, and using it to dominate your niche market segment. Here is a 3-step guide to give you tips on how to build a solid strategy, from which you can develop your offering and enhance your business outcomes.
-
DNS Protection: An Overlooked Layer Of Cybersecurity
4/4/2018
Uncontrolled internet access is a high-risk activity for any business, regardless of size, but it is particularly dangerous for the small to medium- sized businesses (SMB) that make up a managed service providers’ client base. Unfortunately, endpoint security alone is no longer enough to keep clients safe from modern cyberattacks. And, as MSPs well know, remediating threats that have successfully infiltrated the network is challenging and extremely time-consuming. That’s why today’s MSPs are increasingly turning to services that can stop threats before they hit the network.
-
How To Fit Your Technology Expertise Into Your Customer’s World
3/6/2018
Selling business technology for many years allows you to develop deep expertise of your products. But, breaking into your customer’s world requires deep expertise of their operations and their needs. Discover how to change your approach with customers to uncover the needs that your products can solve.
-
Why Security Awareness Training Is An Essential Part Of Your Security Strategy
3/6/2018
Every year, millions of people fall victim to cybercrime. Hackers and criminals prey on their victims using a wide variety of elaborate techniques such as phishing emails, ransomware attacks, and phony web pages, among others. In fact, scams that have plagued society for centuries only continue to grow in size, sophistication, and complexity. For instance, the well-known Nigerian email hoax has roots from a common “Spanish Prisoner” scam that dates back more than 100 years. In this type of primitive “advanced fee scam,” the fraudster requests cash in return for a large commission which, of course, is never delivered.
-
Office 365 Sales Guide
2/23/2018
Put yourself in the client's shoes. Why would he buy an Office 365 plan from you if he can just as easily buy it from someone else, or directly from Microsoft? If you want to make more money selling Office 365, you have to add real value to your portfolio. This guide will help you identify Office 365 selling opportunities, position the right product benefits to overcome the client’s top pain points and address security and compliance concerns with Office 365.
-
State Of North America Managed Services
1/8/2018
A high-level look at the state of managed services in North America.
-
The Path to MSSP
10/31/2017
One of the hottest debates in IT service management at the moment is whether or not to pursue “Managed Security Service Provider” (MSSP) status. This is largely caused by a lack of clarity over what the name means, whether it is beneficial to use it, or whether customers are even concerned about the distinction between MSPs and MSSPs. This report defines exactly what an MSSP is and identifies the existing opportunity for those who reach this standard. It also highlights the shortcomings of current service providers and how to overcome them.
-
A Channel Executive’s Guide To Mobility
10/19/2017
The market is undeniably moving faster than ever. Driven by customer demand and enabled by innovative technology, the accelerating pace at which businesses are operating is exhilarating. At the heart of this is mobility. Wireless connectivity is delivering cost efficiencies and productivity increases while enabling enhanced customer experiences and insights. With the rapid expansion of the Internet of Things (IoT) and 5G on the horizon, the competitive advantages of mobility will only flourish more.