White Papers & Case Studies

  1. Managing Mobile Devices: The New MSP Opportunity
    4/12/2013

    Just as it’s hard to imagine banking without ATMs, computer users eventually will look back and wonder how they ever got by without smartphones or tablets. Network-connected smartphones, notebooks and tablets, according to analysts, will reach 15 billion worldwide by 2015 — more than double the planet’s projected population. Mobile phones in 2013 will surpass PCs in connecting to the Internet, analysts predict. As of 2012, the number of smartphones in use worldwide had passed 1 billion.

  2. Scaling Managed Services With A Third-Party NOC Partnership
    3/18/2013

    How MSPs can achieve faster returns on investment, raise overall service quality and reduce development costs.

  3. 3M – Making Sure Your Messages Are Delivered With The Highest Data Quality
    3/18/2013

    3M wanted to ensure they could deliver emergency notifications and provide important information to staff during crisis situations on the devices that their employees used. But with that many employees, and more than one way to communicate to each, it got complicated.

  4. IT Service Provider Client Advocacy And Benchmarking Study
    3/12/2013

    In February 2013, Client Heartbeat conducted a client advocacy study which included IT service providers in Australia, Europe and America. The study surveyed 3,500 small businesses within the client bases of these providers.

  5. BlueWave Computing Realizes $1 Million Productivity Gains With RMM Solution
    2/19/2013

    BlueWave Computing, an Atlanta-based N-able MSP Elite partner, saved $1million in engineering time and costs in 2012 thanks to the increased efficiencies and productivity gained from using N-central to automate time-consuming tasks.

  6. Intelligent Business Continuity: The Risks In Data Protection
    2/4/2013

    Just because you have a backup plan, it doesn’t mean your data is safe; let alone easily accessible in case of a technical or natural disaster.  In this white paper Datto product manager Ian McChord explores the different types of risk in IT infrastructure and the ways intelligent business continuity can best mitigate that risk.

  7. Discover Your Inner Leader
    2/3/2013

    Do you have the skills to successfully lead your organization? With the right amount of dedication, anyone can be a leader – including you. Now is the time to start harnessing your inner leader to take your company to the next level.

  8. Gamification: Using Virtual Awards And Recognition To Motivate Your Sales Team
    2/2/2013

    Find out about gamification, the ground-breaking method to motivate your sales team by playing on what drives them – competition and recognition!

  9. Effectively Selling Business Continuity
    1/31/2013

    The challenge for many MSPs is how to best sell business continuity solutions to the SMB market. In this whitepaper Datto presents six key takeaways to help MSPs; including, sell the value of business continuity (vs. traditional backup), maximize revenue from improved service, manage TCO to yield additional profit, it’s not beneficial to build your own device, and the benefits of partnering with an award-winning business continuity vendor who is 100% channel-focused.

  10. 10 To-Do’s That Should Be On Every MSPs List
    1/31/2013

    Are you looking to increase profit, improve visibility, and strengthen customer satisfaction – all without breaking the bank?  Datto shows MSPs 10 areas of their business they should evaluate and improve.

Newsletter Signup
Newsletter Signup
Get the latest channel trends, news, and insights