POS Executive Commentary

  1. Why The ‘Internet Of Things’ Is Driving Infrastructure Spending By Retailers
    6/23/2016

    There is a lot of buzz today about the Internet of Things (IoT)—but is it a small wave to let pass, or is this a “big one” that RSPA members should be ready to ride out?  This technology trend touches many parts of the retail IT market and is expected to be a bigger part of retail IT budgets in 2016 and 2017.  In this article, Todd Cripe of Best of Breed Solutions and Velda Goodin of ScanSource explore what’s driving these expenditures and how RSPA members can benefit from these trends.

  2. RSPA President’s Note - June 2016
    6/23/2016

    How is it June already? Weren’t we just talking about our plans for 2016? Time is marching on, things continue to move quickly, and I’ve begun to cherish the moments of relaxation I have. One such instance was a few nights ago, when I was relaxing and watching HBO’s Real Sports.

  3. RSPA Members Making A Splash
    6/23/2016

    Retailers of all sizes are selling on multiple channels including in-store, online, mobile, and social media. RSPA members have traditionally worked with brick-and-mortar retailers, but, as those businesses have added online and mobile channelsand as online retailers have begun to open brick-and mortar stores the lines have blurred. Many RSPA members’ retail customers are selling online, and retail solutions resellers don’t provide omnichannel solutions, could lose a part, if not all, of that client’s business to someone who does.

  4. Canadian Corner: The RSPA Wave Rolls Into Montreal
    6/23/2016

    On Thursday, April 14, 2016, RSPA returned to Canada for its first Canadian Community networking event in Montreal, Quebec. The event was held to coincide with the dates of SIAL Canada, the country’s largest food service tradeshow and conference. Hosted at the Le Place D’Armes Hotel & Suites, the evening was an opportunity for Canada-based resellers and vendors to connect over food and beverages.

  5. Kitchen Workflow: Optimizing For New Restaurant Realities
    5/23/2016

    The mobile consumer presents a tremendous opportunity for restaurant operators. Recent National Restaurant Association (NRA) research found that 43 percent of adults say they’ve used the Internet to place an order for takeout or delivery. Nearly 60 percent of adults have visited a restaurant’s website, and 58 percent have viewed a restaurant’s menu online. Most of that online activity is taking place on smartphones while consumers are on the go and making their mealtime decisions. NRA’s research indicates that 52 percent of U.S. Internet users would likely use a smartphone or tablet for ordering takeout and delivery if possible. That figure climbs to nearly three quarters among the millennial population.

  6. Understanding How Technology Deployment Impacts The POS System
    5/13/2016

    Despite the Cloud’s obvious advantages, retailers should remember how much technology still needs thoughtful deployment and ongoing support in the store.

  7. 4 Ways Retail Technology Can Take Your POS Customers Where They Need To Be
    5/11/2016

    As a point of sale (POS) reseller, you work with clients that have different perspectives when it comes to retail technology. Chances are you could characterize some of them as merchants who recognize technology as a valuable tool that helps them stay competitive and profitable. Others, though, are still hanging on to legacy systems that could be crippling their ability to attain the productivity, efficiency, and level of customer service they need to survive.

  8. Mistakes VARS Make
    5/5/2016

    In the early part of the 21st century, during a decade I like to refer to as the Uh-Oh’s, my life looked very different than it does now. For starters, I worked for two different VARs over an eight-year period which may sound like a shocking revelation — but it is. The idea of me putting on a light blue dress shirt with a pair of khakis to discuss the value proposition of bleeding edge technologies is a pretty hilarious one, if you know me.

  9. Rising Security Priorities: 5 Security Trends To Watch
    5/5/2016

    Over the past eight years major IT industry shifts have demanded attention and budget. Hot topics that have dominated the IT conversation have included unstructured data governance, network monitoring, threat detection, virtualization, new cost-effective approaches to infrastructure management, and backup and disaster recovery solutions that help restore sensitive information in case of data loss or theft. These topics have changed the way IT manages and protects their environment, but even more where they place their resources and time.

  10. Can EMV Chip Cards Protect Shoppers’ Loyalty And Security?
    4/20/2016

    In response to continued retail hacks, several technologies are being introduced that promise to help keep consumers' financial information more secure. The most notable include EMV chip cards.