POS Executive Commentary

  1. Top Features Of An All-In-One POS System
    10/2/2014

    All-in-one point of sale (POS) systems can provide support in all aspects of business, while offering the ability to engage with customers in new ways. Within all-in-ones, there are features including form factor, reliability, serviceability, and software solutions which act as the foundation of a well-rounded system.

  2. Transformation Of A Traditional POS VAR
    9/22/2014

    For the first 25 years of  my career I sold POS systems for someone else, starting with mechanical cash registers, moving through all the evolutions of systems to the sophisticated PC-based systems we now see in most restaurants.

  3. Ask Coach: How Do I Empower My Team To Solve Problems? (Part 2)
    9/22/2014

    How do I empower my team to make decisions on their own, look at the whole picture of the problem, and bring it to resolution?

  4. The Cloud Channel-Partnership Checklist: 7 Key Elements For Successful Partnering
    9/17/2014

    Do you need to build a successful cloud channel partnership? Do you need to sell to mid- to large-size enterprise customers? Worry not — there are a few strategies that can help growing organizations succeed while building a successful channel partner program in the process. Implemented correctly, channel partnerships can offer a vertical focus, local contacts, and ultimately the business know-how that can take vendors years to acquire. Done right, a vendor can bring maximum return for both sales and financial success to the organization.

  5. Channel Sales Vendor/Partner Relationships: What Vendors Want (Part 4)
    9/16/2014

    It’s not love at first sight. It is all about the relationship between the vendor and the partner if a channel sales partnership is to be successful. A better understanding of what a vendor expects from a partner helps the solution provider make well informed and prudent business decisions that have a positive and profitable impact on their organization.

  6. The PDF Paradigm: Should You Use PDF On The Web?
    9/15/2014

    It’s been 21 years since Adobe debuted the Adobe Acrobat suite and introduced the PDF (portable document format) file format. Adobe also launched a free PDF reader in order to make PDF ubiquitous. You only had to purchase the software if you wanted to actually create PDF documents.

  7. Tips To Identify And Leverage A Wedge To Break Into Managed Services
    9/15/2014

    A few years ago, one of my vendors held an online event with author Randy Schwantz as guest. Schwantz had written two books about using “The Wedge” to displace your competitor’s and win more clients. After an hour on the phone, I was hooked. The very next week I used some of these techniques in a prospect meeting to ultimately get my competition fired and land the client’s entire business — a client from which I am still making monthly recurring revenue. I have used these techniques ever since with great success.

  8. The Impact Of Apple Pay On The Retail IT Channel And POS Resellers
    9/12/2014

    By now, everyone in the reseller community should be aware of Apple Pay, Apple’s new mobile payment system. With Apple Pay, the actual credit and debit card numbers are not stored on the device nor on Apple servers. Instead, device account numbers, a new NFC (near field communication) antenna design, touch ID, a dedicated chip called the Secure Element, and dynamic security codes are utilized to keep transactions secure and protect account information.  Apple has also assembled a line-up of the major payment networks, gateway providers, and high profile retailers to support Apple Pay out of the gate. Apple is hoping that its scale and reputation will be the catalyst to reenergize mobile payment adoption, which to date has been quite disappointing.

  9. Top 5 Tips For Developing A Customer Satisfaction Survey
    9/10/2014

     “How satisfied are you with the service you received?" It’s an age old question companies ask their customers year after year. But, as a consumer, does it really mean anything to you? More importantly, does it make you feel like the company actually cares about you?

  10. How To Sell Against Consumer-Grade Technologies
    9/10/2014

    There’s no such thing as a free lunch, and the same goes for technology. You get what you pay for.

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