POS Executive Commentary

  1. Your Top 5 New HR Habits For 2015
    1/14/2015

    Happy 2015!  The start of a new year brings so much hope, promise and excitement for us all, both personally and professionally. And while many business owners and managers have spent the last few weeks focused on strategically planning execution of their 2015 business plans, I would suggest few have given much thought to their HR strategic plans. So here’s my shortlist of HR “habits” every leader and company, big to small, needs to incorporate into their 2015 plan (and every year thereafter).

  2. The Next Frontier For Telecom Providers: Merchant POS
    1/14/2015

    Many industry insiders would agree that the past 15 years have represented a marvelous period for communications providers and VARS, who by many accounts, successfully led customers through a sometimes difficult — but ultimately beneficial — transition to emerging technology that has made an undeniable impact on business performance.

  3. Vital Steps For Sales Success In 2015
    1/5/2015

    This article is going to address some numbers that most salespeople and business owners overlook. But, these are truly the vital numbers, or metrics, that will spell tremendous success for you and/or your team in 2015. Most of us recall the old mantra of “calls plus demos equals sales.” And, that’s true, but it is not as effective a philosophy today as it was back in the last century.

  4. Will 2015 Mark The End Of The Backup Appliance?
    12/30/2014

    And, if so, what does that mean for your margins?

  5. Ask Coach: What’s The Process Behind Developing A Leadership Team?
    12/23/2014

    How do I develop a true leadership team? Well, that’s a topic that could consume an entire library of books! That said, let’s see if we can’t whittle the topic down to a manageable scope. Beginning with the end in mind … effective development always starts with defining success. Said differently, ask yourself if you have a clear sense for what a real leadership team looks like?

  6. Books Services Providers Can Reference Again And Again
    12/23/2014

    As we wrap up 2014, I wanted to give my Service Manager Brethren a few of the books that have helped me in an operational or managerial capacity over the last 15 years. Some of the books are pricey and are more like text books than typical business book fare.

  7. Ask Coach: How Do I Develop My Staff To Believe In Themselves?
    12/18/2014

    How do I develop my staff to believe in themselves? I am going to answer this question with some lessons I learned from my father and a swamped canoe. Before I tell my story, I want to remind you of the challenge you face.

  8. 6 New Concerns Merchants Have About EMV
    12/16/2014

    As the United States makes the transition toward accepting chip cards, the merchant has plenty to be concerned about.  Since the liability is shifting to the merchant, it is they that have to adopt and implement the chip-capable hardware and software. Your merchant clients feel the burden of having to become the expert in EMV adoption and all the other things that go with it. Some concerns are easy to identify, such as costs and training.

  9. Why You Should Stop Using Unpaid Interns
    12/16/2014

    Interns have been used in many companies across almost all industries for dozens, if not hundreds of years. Many SMBs find the use of interns invaluable, as they can ease the burden of operations from both a staffing and financial perspective. Additionally, many interns gain valuable skills and connections as a result of their exposure to their chosen profession, and these are the “perks” many employers hang their hats on. 

  10. Channel Sales Vendor/Partner Relationships: What Vendors Want (Part 7)
    12/16/2014

    It’s not love at first sight. It is all about the relationship between the vendor and the partner if a channel sales partnership is to be successful. A better understanding of what a vendor expects from a partner helps the solution provider make well informed and prudent business decisions that have a positive and profitable impact on their organization.

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