POS Executive Commentary

  1. Canadian Corner: The RSPA Wave Rolls Into Montreal

    On Thursday, April 14, 2016, RSPA returned to Canada for its first Canadian Community networking event in Montreal, Quebec. The event was held to coincide with the dates of SIAL Canada, the country’s largest food service tradeshow and conference. Hosted at the Le Place D’Armes Hotel & Suites, the evening was an opportunity for Canada-based resellers and vendors to connect over food and beverages.

  2. Kitchen Workflow: Optimizing For New Restaurant Realities

    The mobile consumer presents a tremendous opportunity for restaurant operators. Recent National Restaurant Association (NRA) research found that 43 percent of adults say they’ve used the Internet to place an order for takeout or delivery. Nearly 60 percent of adults have visited a restaurant’s website, and 58 percent have viewed a restaurant’s menu online. Most of that online activity is taking place on smartphones while consumers are on the go and making their mealtime decisions. NRA’s research indicates that 52 percent of U.S. Internet users would likely use a smartphone or tablet for ordering takeout and delivery if possible. That figure climbs to nearly three quarters among the millennial population.

  3. Understanding How Technology Deployment Impacts The POS System

    Despite the Cloud’s obvious advantages, retailers should remember how much technology still needs thoughtful deployment and ongoing support in the store.

  4. 4 Ways Retail Technology Can Take Your POS Customers Where They Need To Be

    As a point of sale (POS) reseller, you work with clients that have different perspectives when it comes to retail technology. Chances are you could characterize some of them as merchants who recognize technology as a valuable tool that helps them stay competitive and profitable. Others, though, are still hanging on to legacy systems that could be crippling their ability to attain the productivity, efficiency, and level of customer service they need to survive.

  5. Mistakes VARS Make

    In the early part of the 21st century, during a decade I like to refer to as the Uh-Oh’s, my life looked very different than it does now. For starters, I worked for two different VARs over an eight-year period which may sound like a shocking revelation — but it is. The idea of me putting on a light blue dress shirt with a pair of khakis to discuss the value proposition of bleeding edge technologies is a pretty hilarious one, if you know me.

  6. Rising Security Priorities: 5 Security Trends To Watch

    Over the past eight years major IT industry shifts have demanded attention and budget. Hot topics that have dominated the IT conversation have included unstructured data governance, network monitoring, threat detection, virtualization, new cost-effective approaches to infrastructure management, and backup and disaster recovery solutions that help restore sensitive information in case of data loss or theft. These topics have changed the way IT manages and protects their environment, but even more where they place their resources and time.

  7. Can EMV Chip Cards Protect Shoppers’ Loyalty And Security?

    In response to continued retail hacks, several technologies are being introduced that promise to help keep consumers' financial information more secure. The most notable include EMV chip cards.

  8. Methods To Secure Payments In Terminals And Mobile

    Many called 2014 the Year of the Breach, but 2015 and 2016 have taken a run at that title with multiple multi-million-record breaches of its own. How can huge data breaches still be happening? Solutions that provide increased protection for cardholder data while maintaining the highest levels of performance — up to millions of transactions per day — were defined and developed after the highly publicized breaches in 2009. The Payment Card Industry (PCI) released solution requirements for point-to-point encryption to assist merchants in protecting cardholder data and reducing the scope of their environment for PCI DSS assessments. However, these approaches still seem to be a concept rather than common practice.

  9. Will NFC Or QR Codes Win The Mobile Wallet Battle?

    An increase in global mobile payment transactions is expected this year with the growth of its total value of transactions predicted to be by 210 percent, according to eMarketer. Needless to say, the future looks good for proximity mobile payments technologies.

  10. 5 Fresh Strategies To Boost Sales

    According to research consultancy IDC, the global IT market surpassed $3.7 trillion in 2015 and it’s on track to reach $3.8 trillion in 2016. However, diminished margins, competitive pressures and shifting channel dynamics are challenging resellers to do more with less, and to do it more creatively. Renewed ideas are necessary for today’s channel players to stay relevant – and stay profitable.