POS Executive Commentary

  1. What IT Solutions Providers Need To Know About The U.S. Migration To EMV-Enabled Solutions
    4/28/2015

    Payment processing is an ever-evolving industry, and this year the U.S. is adopting the chip card standard, also known as EMV (Europay, MasterCard, Visa). EMV is a driving force in the global payments market today, providing the latest and most reliable data security standards.

  2. 5 Ways To Win The Best Employees In A Talent Shortage
    4/28/2015

    Talent. It’s hard to find and even harder to retain. The more specialized your field, the fewer qualified people there are to select from. And even if you’re fortunate enough to be located in a top tech hub saturated with talent—Silicon Valley, Seattle, Washington D.C., Boston, and Sacramento according to Forbes — you’ll have to work hard to keep competitors from luring away your best players.

  3. 3 Ways Payment Methods Can Make An Impact On Customer Experience
    4/21/2015

    It wasn’t that long ago when merchants would dictate the form of payment by simply asking, “cash or credit?” as you prepared to make a purchase. Many merchants wouldn’t even take checks because they took too long to process and would often “bounce” or be returned.

  4. PCI Compliance Is Just One Piece Of The Puzzle
    4/21/2015

    You don’t have to look far to find evidence supporting the necessity of a comprehensive and thorough cybersecurity system for your clients. From the infamous Sony hack to cybercriminals infiltrating Target’s network that absconded with personal information from some 110 million accounts, it’s clear that protecting customers’ data is something to be taken seriously.

  5. The Role Receipt Printers Play In A Solution That Enhances Customer Experience
    4/13/2015

    Generally, one would not expect a receipt printer to fulfill more than the obvious — print receipts. However, a closer look reveals that with some ingenuity, receipt printers can serve a number of roles to maximize a customer’s experience: deploying them at key locations to speed up customer throughput, ensuring accurate plus timely order processing, and keeping clients informed on current transactions or future deals.

  6. Retail And RFID: How Improved Inventory Visibility Is Redefining An Industry
    4/13/2015

    Inventory accuracy has become every retailer’s battle cry; a defining priority critical to achieving the omnichannel fulfillment promise. RFID makes it possible. RFID technology allows retailers to implement real-time inventory solutions that provide accurate and efficient inventory tracking, faster product replenishment and the SKU-level locationing required to deliver exceptional shopping experiences wherever they occur.

  7. 25 “Leadership Learnings” To Help You At The Helm Of Your IT Solutions Provider
    4/9/2015

    I am blessed to be able to spend a lot of time with leaders from all over the globe. Over the years, I’ve collected some observations about the disciplines and habits they live by. Here is a compilation of things I’ve observed and learned as I’ve watched these leaders do what they do.

  8. 8 Top Traits To Look For In An Employee
    4/6/2015

    I am asked this question from time to time, and the quick answer reads a little bit like the Boy Scout credo: honest, thrifty reverent, etc. The full answer is a lot more complicated because the “perfect employee” is someone who fits into your organization and stays around for a long time as well. There is a great deal riding on your hiring, and companies that hire well typically thrive. 

  9. How To Quickly Integrate A New Salesperson Into Your IT Company, Part 1
    3/30/2015

    I was asked by one of our peer group members to provide some advice as it related to the hiring and onboarding of a new salesperson. The potential hire did not have an IT industry background.  So my advice to him was twofold, focusing around how to get the non-IT person up to speed and how to quickly integrate the new hire into their company.

  10. How To Quickly Integrate A New Salesperson Into Your IT Company, Part 2
    3/30/2015

    In the first part of this series, I shared some strategies around onboarding a salesperson into a new industry.  This article will focus on the second question of how to immerse a new hire in your company culture and expectations.

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