POS Executive Commentary

  1. 2015: The Year of Mobile

    As you have probably heard, mid April of this year, Google made big changes to their search engine algorithm, giving priority to websites that are optimized for mobile devices. Over the past few months, many companies (our clients included) have started taking a closer look at their site traffic and refreshing their websites to make them mobile friendly.

  2. 4 Ways To Create A Seamless Transition To EMV For Your IT Clients And Their Customers

    With the October 1 EMV liability shift just a little over a month away — merchants still looking to comply with their limited timeframes — need efficient and cost-effective strategies to make the deadline or be held liable for fraudulent card transactions.

  3. 4 Ways To Help Your Clients And Their Customers Transition Seamlessly To EMV

    Over the last year, EMV (Europay, MasterCard, and Visa) has achieved mass recognition within the U.S. There are over 1 billion EMV cards used throughout the globe, and the system is the standard for debit and credit payments in many European countries. Despite this, the U.S. has lagged behind in the transition to chip and pin technology — until now.

  4. Will Increasing Minimum Wages Mean A Demand For Solutions That “Do More With Less?”

    Let’s engage in a thought exercise. We’re going to examine the business and technology consequences of a single grassroots movement and what it may mean for point-of-sale (POS) developers and providers. Fast food workers, demanding pay up to $15 an hour, have seen successes in New York State and some municipalities, resulting in substantial wage increases.

  5. What SMBs Are Looking For From Their IT Solutions Providers

    I do coaching for one of our member’s sales executives. Their owner asked for some feedback on a blog we were reviewing. One of the sales executives replied with the following...

  6. MSP Sales Teams Are Not Just From IT Backgrounds Anymore

    I read an interesting interview by Jill Konrath of Brent Adamson, coauthor of “The Challenger Sale.” In the interview, Mr. Adamson talks about some of the research they have done around the point in the sale when the purchaser engages with the supplier.

  7. What To Consider When Planning Your Business Exit Strategy (Part II)

    In the first post of this series, I talked about the financial preparation required to maximize your outcome when you exit your business. Of course, that assumes you will sell or value the company at exit.

  8. How To Make Money From Compliance Audits

    VARs and managed services providers (MSPs) who choose to sell compliance audits have one great advantage:  Compliance, by definition, is mandatory. That in itself gives companies an incentive to purchase, and creates opportunities for resellers and MSPs to build their businesses. Resellers need to decide which market to pursue, and need to inform businesses exactly what they have to lose if they are found non-compliant by the bodies that govern these mandates.

  9. EMV Status Update: What Your Merchant IT Clients Need To Do For The EMV Liability Shift

    With less than two months to the Europay MasterCard Visa (EMV) liability shift begins, many businesses accepting credit and debit cards are either scrambling to become EMV compliant or are not prepared. Rest assured the sun will rise the day after the liability shift goes into effect Oct. 1, 2015 and those businesses that have not implemented EMV will still be able to accept payments.  If your merchant client is one of those business owners who is not ready, here are some short-terms actions you can take.

  10. Ask The Consultant: How To Have One-To-One Meetings That Matter To Your IT Solutions Provider Team

    In business, we often talk about mission, vision, and values to our teams and the importance of ongoing discussions and communications around those major themes.