POS Executive Commentary
How Big Data And Analytics Are Driving Big Results
It used to be that the business battle cry for merchants was acquire, acquire, acquire. But Bill Clark, CEO of Spindle, says, today, having too rigid a focus on anything can be detrimental. Merchants today must be more imaginative, creative, and open-minded to the sales and service possibilities that technology provides, including the ability to transform one-time shoppers into loyal return customers — retention, retention, retention has become the new charge of the day.
5 Ways To Turn Training Into A Revenue Generator
Dan Schwab, co-president of D&H Distributing, lists ways VARs can leverage training to their advantage.
The Argument Against Break-Fix In POS
Kris Harris of POS Nation says most companies take precautions to protect their financial information. Why not take this precaution with the equipment that is charged with capturing the financial information: the point of sale?
How To Explain ROI To Restaurant POS Customers
Kris Harris of POS Nation says you can help restaurants see the ROI on their point of sale systems that provide tighter inventory control and more accurate inventory forecasting.
Managed Service Myths Break-Fix VARs Believe
ASCII member Douglas R. Grabowski, managing partner of Grabowski Group, tells why it’s not difficult to change your business from break-fix to managed services He lists five common myths a break-fix VAR might believe — and the truth.
Compete Against “Free” POS: Here’s How
Andrew Harris affiliate manager of ShopKeep POS®, explains how VARs and other vested parties can make merchants fully aware of the trade-offs involved and advise them of suitable alternatives.
Is The “Break/Fix” Model Still Viable?
Technology breaks. It’s a reality we all face. Justin Crotty, senior VP and GM of NetEnrich points out that how a solutions provider chooses to manage the breaks is what separates the good from the great.
Mobile POS Hardware: Alternatives To The iPad/iPhone
Frank Riso, senior director of global lead retail for Motorola Solutions, discusses mobile point of sale solution options.
Legally Speaking: RetailNOW
Bob Goldberg, RPSA general counsel, returned from Las Vegas after attending RetailNOW 2013, and writes about the event that increases understanding of the industry and its trends and the directions and the opportunities that exist.
Frankensteining POS Can Create A Monster
Kris Harris of POS Nation provides some ideas to help you encourage your customers not to cut corners and to understand the importance of properly integrating POS with other components.