White Papers & Case Studies

  1. How Kitchen Display Systems Help Restaurants Serve Up Great Customer Experiences

    Providing exceptional dining experiences is key to operating a competitive, profitable restaurant. A kitchen display system (KDS) can help enhance customer service by minimizing wait times, freeing staff members to spend more time with guests, and ensuring the order is right, every time.

  2. Payter Launches New Series Of Unattended Payment Solutions With Help From Creditcall

    Payment innovator Payter has been in the mobile payments game before the majority of the industry. Indeed, the company was piloting NFC payment solutions back in 2006. Due to the majority of the banking and credit card industry lagging behind, Payter’s initial solutions were closed loop. Once the banks caught up and showed interest in mobile payments around 2011, Payter was eager and ready to leverage its capabilities and industry relationships to launch a new series of unattended payment solutions.

  3. Next Gen Pharmaceutical POS Systems Focus On The Customer
    Now more than ever, businesses are discovering the importance of customer service as a revenue driver. Consumers have numerous options locally and at the touch of their fingers online. Especially in the pharmaceutical industry, it is essential to have a system in place that ensures customer retention and satisfaction. In today’s busy society, the key to customer satisfaction according to research is an effortless customer experience.
  4. Charity Aid Foundation Streamlines Donation Process With Payment Solution

    As the world moves from cash to “cashless” digital transactions, every industry is affected, even those that wouldn’t immediately come to mind. Take for instance, charity organizations that rely on volunteers to raise money on the streets. With fewer people carrying cash, many charities that employee the use of donation buckets have found their contribution numbers dropping. It’s not that citizens care less about the charities involved, it’s that many people simply aren’t carrying cash these days.

  5. APG Partner Toast Cures Popular Food Truck’s POS Woes

    Erik Metzdorf knows what it’s like to be a victim of your own success. When his food truck, Metzy’s Taqueria, rolled onto the streets of Newburyport, MA, in spring 2014, a line of customers wanting to buy tacos and burritos wrapped around the block. While it shouldn’t take more than a few minutes to fulfill an order, customers were forced to wait much longer.

  6. Direct-to-Acquirer Vs. Gateway-Based Payment Processing

    Once a VAR or ISV makes a decision to pursue monthly recurring revenue opportunities in payment processing, the big question becomes how? Two Moneris subject matter experts offer guidance on the big decisions that must first be considered.

  7. Unified Commerce: A New Opportunity For Payments

    The once sluggish area of payments has quickly become anything but in the past few years. In fact, payments have become one of the most dynamic aspects of retailing. Retailers have often incorporated payment changes only as necessary. However, with continuous changes in industry requirements, consumer expectations and consumer access to new payment methods, retailers have had to adjust to become more nimble and flexible.

  8. Selling Payment Processing: Making Smart Choices For Your VAR/ISV Business

    One of the most profitable service opportunities channel companies can offer their retail/hospitality customers is payment processing. Not only are these services the perfect complement to point of sale (POS) hardware and software implementations, they allow VARs and ISVs to build closer relationships with their customers, and they open doors for a host of add-on sales and services. In this whitepaper, two Moneris subject matter experts offer guidance on the big decisions VARs and ISVs must consider before selling payment processing services.

  9. Food Handling Safety: It’s Time To Get Serious About Foodborne Illnesses

    Food safety is an important issue that can make or break your restaurant business. The problems plaguing Chipotle Mexican Grill and its 2,010 locations across the United States underscore just how critical responsible food handling and carefully constructed supply chains are to ensuring that the delicious dishes that define your brand are safe and healthy choices for your customers.

  10. Avoiding And Overcoming EMV Pitfalls

    As merchants are deploying EMV technology, consumers are receiving and beginning to use their EMV cards, and as with any new technology, there is a learning curve. This e-book presents some common hurdles you may encounter and offers tips for how you can help your staff and your customers overcome them.