White Papers & Case Studies

  1. Why EMV Payment Integrations Aren’t Easy

    Software developers face many challenges. Staying relevant to customers, finding new ways to deliver value, and remaining competitive takes time and energy. It is no surprise that issues outside of the core features and functions of the software -- such as payment security and EMV — are regarded with such an aversion. Most developers are in business to solve unique needs of a market or business segment; they're not experts in payments. Unfortunately, today the ability to process cards comes at a significant cost and effort.

  2. Fully Stocked Show Displays Let Lord & Taylor Capture More Sales

    Lord & Taylor faced an all-too-common retail problem: you can’t sell what you don’t show. In the fast-changing, high-turnover arena of fashion, hot items fly off the shelves – and unless the display floor is quickly and properly stocked, the next potential sales opportunity can fly away, too.

  3. Four Trends Shaping The Future Of Retail

    Wireless networks are enhancing the shopper experience.

  4. POS Solutions Provider Reduces Costs And Improves Efficiency For Restaurant Clients

    Casey Lozano spent years honing his POS expertise as a senior installer of Micros systems in Arizona working for a regional dealer. In 2014, Lozano embarked on his own, and was intent on starting a business focused on what he had been doing — installing POS systems. It was during a conversation with a Harbortouch representative that Lozano was presented with a more attractive, life-changing offer.

  5. EMV Solution Helps Win Market Share For VAR

    Adoption of EMV within the United States has met many challenges. One of which is in the restaurant industry, where the pre-authorization and tip process conflicts with the way EMV chip cards are processed. However, OSS Data, a VAR servicing the Miami region has been moving its restaurant customers over to EMV with little problem.

  6. A Successful Fusion Of Flavor And POS Technology

    In 2015, to assist in driving culinary excellence and 9021PHO’s multi- location growth, CEO, Co-Owner and serial entrepreneur, Alfred De Carolis, surrounded himself with a newly hired, but proven team in the kitchen with Asian Fusion Master Chef Kimmy Tang and Chef Kevin Hee as Executive Chef - formerly Executive Chef at Gordon Ramsay’s Steakhouse and a food judge for “Masterchef” on Fox.

  7. Embracing New POS technology Expands ISVs' Marketing Opportunities

    As a new, lighter POS approach emerges, Point of Sale (POS) solutions no longer have to depend on PCs to operate. Depending on a system’s configuration, the new POS model can leverage thin clients such as tablets and handhelds, giving the cashier the freedom to transact business at the point of decision.

  8. Minutes Matter: Mobile Payment Technology Reduces Order Time And Increases Sales For Busy Gastropub

    The ability to get customers in and out in fifteen minutes – as opposed to 30 minutes or longer – has tremendously increased a gastropub's business and cinched more repeat business.

  9. The Ultimate Guide To Understanding EMV

    Today, electronic payments represent a significant percentage of transactions for even the smallest retail and restaurant operations. The U.S payment industry is undergoing one of the biggest changes in the past 40 years: EMV, a set of global standards for electronic payments, including specifications for point of sale hardware, software, and systems, as well as the payment cards themselves.

  10. Mobile Payments: Simplifying Security For ISVs

    As mobile payments go mainstream, ISVs have a unique opportunity to capitalize — provided they can assure the security of the mobile payments infrastructure. Understanding the use cases for mobile payments before building the secure mechanics that drive them is the key to cashing in on mobile payments mayhem.