White Papers & Case Studies

  1. APG Teams With Datacap And Next Gen Dine To Keep Juice Bar Flowing
    2/2/2015

    The Juice Bar at LVAC, a health foods eatery in Las Vegas, needed a POS system that refl ected its corporate image — light and modern. But the company was stuck with an expensive legacy system that put too many restrictions on its operations.

  2. Don't Forget The Cash: Cash Drawers Essential To POS Solutions Development And Configuration
    2/2/2015

    As a new, lighter POS approach emerges, Point of sale (POS) solutions no longer have to depend on PCs to operate. Depending on a system’s configuration, the new POS model can leverage thin clients such as tablets and handhelds, giving the cashier the freedom to transact business at the point of decision.

  3. 5 Tips To Reinvent Your Pricing Strategy
    1/13/2015

    Placing a value on your offerings as a technology service business can be difficult. But knowing whether the price is right shouldn’t be a guessing game.

  4. EMV Migration Solution Helps Kiosk Software Provider Achieve EMV Compliance
    1/7/2015

    Consumers have come to expect the freedom to conduct a payment transaction at their own convenience and on their own terms – whether on a tablet, mobile phone, at work in front of their PC, or at a kiosk. While the origins of kiosks pre-date any connected device – more sophisticated kiosks are a growing trend and business – particularly in-store.

  5. Retail Solutions inDepth Report
    11/24/2014

    System solutions for retailers keeping pace with industry’s rapid evolution.

  6. Wendy's Franchisor Ensures Cardholder Security And Brand Integrity With Payment Processing Solution
    11/21/2014

    When it comes to payment data security, what you don’t know certainly can hurt you. And when you operate several retail stores—each with multiple payment and other network-attached devices—there’s plenty you don’t know at any given point.

  7. Securing The Tunnel: The Retail Systems Dealer’s Remote Management Responsibilities
    11/21/2014

    For many in the retail systems dealer community, internet-enabled remote access and support capabilities have been a godsend. Countless resellers, ISVs, and tech integrators have successfully expanded their geographic market reach while simultaneously lowering their support costs by enabling remote support, whereby many hardware and software issues can be diagnosed— and often fixed—without the need for an expensive truck roll and an on-site technician. Remote access to merchant POS systems is also an increasingly popular means of inexpensively executing software updates and conducting end-user training.

  8. Integrating Payments With EMV: Choosing The Right Path Forward
    11/21/2014

    With the rapidly approaching fraud chargeback liability shift in October 2015, many merchants are asking their POS solution providers about their plans to support EMV. In turn, POS developers want to understand what their options are for supporting EMV in the U.S. market. This paper discusses the certification requirements and alternatives to certification available to enable EMV processing. POS developers looking to enable acceptance of EMV cards have three main options: direct certification, moving to stand alone terminals, and an EMV out of scope integration.

  9. EMV: Preparing For The Shift
    11/21/2014

    The impending shift in liability for card-present fraud is driving a transition to EMV, which comes replete with new retail IT requirements and consumer-facing changes to the payment experience. Are you ready?

  10. Integrated Payment Solution Sparks New Life At An Old Restaurant
    11/21/2014


    Bratta’s Piano Bar and Ristorante is a table service restaurant with live entertainment that serves a wide array of signature entrees and Italian dishes handed down from new owner Michael Bratta’s family recipes.

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