White Papers & Case Studies

  1. Four Industry Professionals "UP the Ante"
    This summer two individuals from Postec in Roswell, GA and two from BMC in Lansing, MI, completed the RSPA Specialist certificate programs.
  2. State Of The Industry (Presented By RSPA)
    As we close out 2011, connect takes an in-depth look at how each facet of our industry is fairing and, more importantly, what we have to look forward to in 2012. We had some of the industry's experts check-in to give us their diagnosis on 'how the industry is doing.' Take a look at what our experts have to say about current conditions, emerging technologies, and trends in several of our industry's key markets. We also are asking you for your opinion — what is the state of the industry?
  3. Put PCI Behind You, Continued
    In the March 2011 issue of Business Solutions magazine, I had the chance to talk with Steve Van Zoeren, co-owner of Anthology Development, LLC, an independent software vendor (ISV) specializing in retail bookselling software. By Mike Monocello
  4. Did Karns Improve Customer Service And Efficiencies At Its Food Stores?
    Karns set out to tackle several challenges when considering a comprehensive technology update for its stores. Its point of sale (POS) terminals and software were aging, and needed an update as hardware failures began to take their toll on store operations. Karns also needed to address new standards set for Payment Card Industry (PCI) Compliance. And, with the GS1 DataBar™ sunrise looming, the grocer needed to update its scanners to handle the new bar codes.
  5. How POS Receipts Build Sales And Loyalty
    According to the Annual Topline U.S. CPG Coupon Facts Report for Year-End 2010, released by NCH Marketing Services, Inc., marketers distributed 332 billion coupons for consumer packaged goods last year, marking the largest singleyear distribution of coupons ever recorded in the United States.
  6. GoldTech/PayLINK Case Study
    Based in Greenville, SC, GoldTech is a national software developer for quality retail point-of-sale (POS) and store management solutions. With more than 27 years of working with general retail and grocery clients, the company helps merchants streamline operations and grow their business through a mix of POS technology and consulting services.
  7. Emporos Systems/PayLINK Case Study
    Emporos Systems of Charlotte, NC, is the leading provider of pharmacy point-of-sale (POS) software solutions. Its MerchantSoft system addresses the unique needs of pharmacies, enabling pharmacists to quickly verify prescriptions and current customer medications.
  8. POSLavu/SecureLINK Case Study
    POSLavu is a Los Angeles-based provider of mobile POS solutions. Designed for restaurants that are seeking to move beyond cumbersome POS systems, the company's approach is based on Apple’s multi-touch devices (Apple iPad™, iPod Touch®, and iPhone®).
  9. FoodTronix/PathwayLINK Case Study
    FoodTronix is a Dallas, Texas-based provider of "economical yet secure" POS solutions and a suite of technology products to restaurant market.
  10. Taking Your Payments Over The Rainbow And Into The Cloud
    Tracy Metzger, president of TGate, delivered a presentation at RetailNOW titled "Taking Your Payment Over The Rainbow And Into The Cloud." It included so much vital information and statistics that we wanted to include the PowerPoint of his presentation on the Business Solutions site. By Jim Roddy, president
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