White Papers & Case Studies

  1. 14 Tips For Speeding Up Your POS System

    In the Feb. 2013 issue of Business Solutions magazine, we worked with Greg Nelson, VP and CTO of GENESIS POS to test all-in-one POS terminals. During his speed tests, Nelson found that some units had performance issues not based on the hardware, but the settings in the operating system and drivers. After spending some time making tweaks to the systems, Nelson found the units performed on par with the speediest in the roundup.

    Manufacturers involved in the testing and readers have contacted us to learn exactly what changes Nelson made to improve the performance of the systems. Following are his notes.

    If you are an end-user (store or restaurant owner, employee, manager, etc.) or someone not technologically adept, you should consult with your technology provider before making any of these changes. Additionally, you should speak with your software provider to ensure you’re not changing things that will adversely affect their software.

  2. Using Mobile Point Of Sale Solutions To Enhance The Customer Experience

    The process of checking out in a store hasn’t changed much since the 1950s: Shoppers choose the merchandise they want to purchase and then approach fixed counters and store associates to pay for the items.

  3. The Emergence & Implications Of EMV

    This white paper by Marc Castrechini, Director of Software Development at Merchant Warehouse takes a look at EMV – an acronym for Europay, MasterCard, and Visa – a chip-based standard for consumer payment systems.

  4. Level 4 Merchant PCI Compliance Trends Report

    This Research Report from Merchant Warehouse provides the analysis and results of a yearly survey taken by the Payment Card Industry (PCI) compliance and security experts at ControlScan measuring Level 4 merchants’ engagement with the PCI Data Security Standard (DSS).

  5. The State Of PCI And The VAR, ISV & Retailer Ecosystem

    Point of sale technology has been evolving at a very rapid pace. At the same time, the payments space has seen an equal amount of change. In both cases, mobility is often at the center of the change and, in both cases, the changes mean that value added resellers (VARs) and independent software vendors (ISVs), who are installing and/or creating solutions for merchants, are forced to keep up.

  6. Quaker Steak & Lube Restaurants Go Mobile

    Founded in 1974, Quaker Steak & Lube® is a family friendly restaurant with a motorsportsthemed atmosphere. Commonly referred to as "The Lube®," the restaurant features a unique blend of great service, award-winning food, supercharged events and eye-popping décor.

  7. Lazy Dog Restaurants Improves Service And Satisfaction With Tablet Solution

    Lazy Dog Restaurants is a family friendly, dog friendly restaurant with a wide variety of items on their menu spanning tastes from all over the globe. At Lazy Dog Restaurants, canine guests are welcome to dine with their owners on the patio, making it very popular for dog lovers alike.

  8. Merchants Shift To Mobile Payments [Infographic]

    Since first opening their doors, business owners across the country have worked to find the best possible payment method for their goods and services. While the barter system once reigned supreme, evolving methodologies and technologies would lead to uniformed monetary systems, and later credit card processing networks.

  9. Aladino’s Pizza Goes Mobile To Shorten Lines, Increase Revenues

    Aladino’s needed a better ordering system that would reduce wait times and efficiently handle the bustling crowds that patronized the pizzeria. The restaurant sought assistance from Granbury Restaurant Solutions, a Texas-based provider of restaurant technology to the Quick-Serve and Casual Dining markets.

  10. U.S. EMV Adoption: Lessons Learned From A Canadian-Based Value Added Resource

    This white paper from TSYS covers the current state of EMV (Europay, MasterCard and Visa) in the United States. It talks about the history of EMV, why a new standard is needed, the advantages of this standard, and countries involved. 

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