Physical Security Executive Commentary

  1. How IT Solutions Providers Can Strategically Plan A Benefits Package

    All IT companies are facing a shortage of qualified workers, and this is especially true for SMB owners.  It seems as though the “big boys” have the competitive edge when it comes to compensation packages, perks, and benefits. In addition, the changes brought about via the Affordable Care Act have frustrated many employers, forcing them to reevaluate their benefit packages by dropping some benefits, adding additional benefits, or modifying the plans themselves.

  2. Stuck On Your IT Services Business Strategic Plan? How A Coach Can Help Jump Start Progress

    I heard Verne Harnish speak at a conference a few years ago.  He said many great things but the most impactful (to me at least) observation he shared was around coaching.  He shared how Tiger Woods, who at this point was at the pinnacle of his career, was impacted by a coach.

  3. IT Solutions Providers: Which Lake Are You In?

    When I was in college, I spent my summers working at a YMCA camp. I was responsible to keep all the trails, playing fields, and general areas mowed. I also did some general maintenance stuff around the camp as well. Occasionally, I would get to do some work down by the lake. It was here that I would witness hundreds of kids get in a canoe, many of them for the first time.

  4. Which Characteristics Do You Look For In An Employee?

    There are many reasons for hiring a new employee. Maybe your business is growing and you need addition resources to help with the increasing workload. Maybe you had someone leave your team or company and you are backfilling the vacant position. Or maybe you have the misfortune of having to let an employee go for whatever reason and now you are filling the position.

  5. How IT Solutions Providers Can Maintain A Quality Standard

    An intern working on a research project was asked by his professor to submit a report within a week. The intern did as directed but the report came back quickly with a question, “Is this the best you can do?” Knowing he could have been done better, he worked on it some more before submitting again. The professor returned the report with the same question. The intern amped up his efforts, started from the beginning, and worked on it feverishly.

  6. Top 5 Access Control Trends

    After decades serving as a steady and predictable segment in the physical security market, access control is becoming an adaptive and dynamic market in its own right.

  7. Ask Coach: What Sharing A Bathroom With 4 Women Taught Me About Family Strategic Planning

    Q: How do I do strategic planning with my family? Coach: Have you ever shared one bathroom with four women? I have. It makes for an interesting study in human relations and tests communication and mutual respect like no other situation I know.

  8. 5 Reasons Why Rebranding Is Necessary

    In every company there comes the day when the shiny luster has worn off its branding and a company starts to wonder if the brand is doing more harm than good. Even industry giants rethink their brand: Pepsi has rebranded 11 times, Apple has done it three, and Starbucks, four.

  9. Keys To Managing Customer Relationships

    The keys to managing customer relationships are the same as managing any personal relationship. It boils down to listening, being a good partner, having good rapport, building trust, being transparent, having integrity, and being there when someone needs you. A good customer-IT solutions provider relationship is like a successful marriage.

  10. Selling To The Millennial Customer

    Many of us have owned our businesses for numerous years and come from the Boomer Generation. Boomers are frugal for the most part, and were raised with dial telephones, three-channel television, and in a single-income family.  We saved our leftovers, ate everything on our plates, and the stores were closed on Sundays. We grew up with a mindset of budgets, and when we got out of college it was the ‘70s. We listened to vinyl records, FM radio, and drove an American-made car.