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  1. ONC CHIO: Build Person-Centered IT Solutions For Healthcare
    4/16/2015

    Dr. Michael McCoy, the first chief health information officer (CHIO) for the Office of the National Coordinator for Health Information Technology (ONC), told Business Solutions at HIMSS15 held in Chicago April 12-16 that an approach to health IT solutions that makes sense is “to put the individual at the center of interoperability.”

  2. Momentum Builds In EMV Transition: Solutions Providers, Don’t Get Left Behind
    4/15/2015

    Progress in EMV migration in the U.S. is building momentum, according to Karen Cox, VP of payments and retail solutions for Moneris Solutions.

  3. 6 Key Requirements For A Profitable NOC + Help Desk Service
    4/15/2015

    How to improve your scalability and profitability with an outsourced NOC and Help Desk solution.

  4. SMBs Cloud First Answer For Windows Server 2003 EOL
    4/15/2015

    Microsoft ends its support for Windows Server 2003 on July 14, 2015, affecting 24 million systems, most of those belonging to SMBs, according to Microsoft statistics. The retirement of this product offers SMBs the opportunity to restructure their technology environments to better maximize cash flow, provide better access to applications and files their workforce needs, and provide improved network security.

  5. Advice For A New MSP: Rediscover The Profitability Of Projects
    4/15/2015

    Fifteen years ago, the margin pressure faced by VARs by the success of Dell's direct online sales model (and the many others that followed) created the conditions for the evolution of the IT industry from the VAR to the managed services provider (MSP) — transitioning from making retail margins to a recurring revenue model with aligned interests was an exciting salvation for many IT businesses and professionals around the world.

  6. 20 Great Books That Can Help Build Your IT Solutions Provider’s Leadership Team
    4/14/2015

    Building a leadership team is an ongoing challenge. Yet it is one of the single most important tasks an owner/entrepreneur must do. Fortunately, there are many great books that can help make the task a little simpler.

  7. 4 Tips For Improving Financial Reporting
    4/14/2015

    Accurate and timely financial reporting can be a valuable tool in managing any size business. A leadership team equipped with accurate financial data is empowered to make quicker, more informed decisions and effectively keep up with changing market conditions.

  8. 3 PSA Pitfalls MSPs Should Avoid
    4/14/2015

    One of the most important aspects of running a successful managed services practice is being as efficient as possible. To address this need, many solutions providers rely on professional services automation (PSA) software. Selecting a PSA tool is a significant decision, since the software can and should become the heart of an managed service provider’s (MSP’s) operation.

  9. 4 Things To Consider When Protecting Apps And Data In The Cloud
    4/13/2015

    The debate about which cloud is the right for business — public, private or hybrid — has been ongoing and may never be completely resolved, but most will agree the choice depends on the business and its unique requirements.

  10. The Role Receipt Printers Play In A Solution That Enhances Customer Experience
    4/13/2015

    Generally, one would not expect a receipt printer to fulfill more than the obvious — print receipts. However, a closer look reveals that with some ingenuity, receipt printers can serve a number of roles to maximize a customer’s experience: deploying them at key locations to speed up customer throughput, ensuring accurate plus timely order processing, and keeping clients informed on current transactions or future deals.

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