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  1. IT Solutions Providers Sales Reps: What’s Your Plan, Stan?

    I’m paraphrasing a line from Paul Simon’s 50 Ways to Leave Your Lover, which I’m sure most of you readers are too young to remember. But, it is that time of year when salespeople need to start developing a plan for the next year. Unfortunately, and I probably should say tragically, this is the time of year when salespeople realize they either won’t make their goal for this year and/or can’t make their goal for this year.

  2. 2016: The Year Of Mobile Payments

    As 2015 comes to a close, it is imperative to take a look at the future and what transformations are expected to follow within the payments industry. The payments landscape is taking another turn towards the growth of mobile payments and ISVs and VARs need to continue evolving and to react to the changes occurring.

  3. The Top Reasons Why Your SMB Customers Should Consider Thin Clients

    In order to keep up with technology advances, while at the same time reducing the cost and burden placed on staff when it comes to managing technology infrastructure, many SMBs are starting to consider thin computing. Once cost-prohibitive for smaller businesses, thin computing has become a viable option. IT organizations deploy thin client software on existing end-point devices — effectively eliminating the need to purchase new capital equipment to support thin computing environments.

  4. Why MSPs Shouldn’t Hesitate To Provide Payment Processing Solutions

    IT solutions providers with a background in the traditional networking space may consider offering payment processing solutions to clients in verticals and niches such as healthcare, automotive repair, and legal. But with data breaches frequently in the news over the past few years, a concern over liability if payment card data is compromised could be holding you back.

  5. Per Device, Per User, User-Centric: How Successful MSPs Price Their Offerings

    Is it best to price your managed services offerings per device, per user — or using a different model? At Channel Transitions VAR/MSP Executive Conference, powered by Business Solutions, members of the managed services provider (MSP) panel Greg Zolkos, CEO of Atlas Professional Services, Jason Etheridge, president and CEO of Logic Speak, and Tom Clancy, co-founder of Valiant Technology, told which pricing models their companies use and why.

  6. INSPIRE Preview: Seeking — Actually, Obsessing About — The Competitive Advantage

    Dr. Robert J. Bies, professor of management at the McDonough School of Business at Georgetown University, is the keynote speaker for Retail Solutions Providers Association (RSPA) INSPIRE 2016. In this exclusive interview, Jim Roddy, president of Business Solutions, asks Bies to share a preview of his presentation he plans for the event scheduled January 31 through February 3 at Park Hyatt Aviara Resort in San Diego.

  7. 3 Things SMBs Want You (As An IT Services Provider) To Deliver

    In this digital age, where just about any content you can imagine is available on demand, people expect things faster, better, now. Your customers are no exception.

  8. Discovering Hidden Opportunities To Lead

    When a problem presents itself, it can be an opportunity to teach. You may find that you not only wrestle the problem to the ground but, over time, you end up with more capacity as you teach your team how to handle more of their challenges themselves.

  9. Q&A With Harbortouch CEO: Will EMV Slow Down Holiday Shoppers?

    With holiday shopping in full swing, Business Solutions asked Jared Isaacman, founder and CEO of Harbortouch, what impact the U.S. EMV migration will have on the customer experience this season. Isaacman also shared findings from a Harbortouch survey on EMV and his insights into how mobile payments could impact EMV adoption.

  10. How CryptoLocker Has Been Good For The Industry

    Ian Trump is a fan of ransomware; not because of what it does but because of how it’s refocused our attention on security. Here he offers four quick wins that will help you build a hard-to-hack fortress.