Premium Content

  1. Bad Data + Bad Decisions = Bad Sales
    7/30/2014

    Sales executives have perennially shown anxiety regarding the quality of data available to them.  Questions like “Should we hire more salespeople?” or “Should we get more leads?” are constantly revolving around in the minds of those professionals responsible for managing sales forces and sales processes. I believe that most of these decisions are made with bad data.  Stop and think about it for a second.

  2. Why Your Desktop Should Be Born In The Cloud
    7/30/2014

    Technology historians tell us that the idea of cloud computing dates back to at least the mid-’90s. That may be true, but the term’s more likely been in vogue since Amazon’s Elastic Compute Cloud hit the market 10 years later. In the years since, there’s been a steady and ever-growing migration to this model.

  3. The Cloud: Nemesis Or New Business Opportunity?
    7/30/2014

    With its ability to provide infrastructure access, make applications more affordable, eliminate implementation cost and complexity and increase speed, the cloud is becoming the primary delivery platform for businesses. 

  4. The Automation Imperative: Three Steps To Success For MSPs
    7/30/2014

    The future of managed services is as bright as it has ever been. A study by consulting firm MarketsandMarkets projects the industry to jump from $14.75 billion in 2013 to $265.05 billion in 2018. That’s about a 1700 percent increase. While this is incredible news, dramatic growth predictions like this often change the dynamics of an industry, making it much more competitive. And for managed service providers (MSPs), the dynamics are changing fast.

  5. Build A Foolproof Managed Services Sales Strategy
    7/30/2014

    When it comes to selling managed services, most managed services providers (MSPs) understand the benefits to the customers — less downtime, more scalability, and predictable monthly IT costs, all for a fair price. Where many MSPs struggle is predicting how much time they’re going to invest in monitoring and troubleshooting customers’ IT assets and then establishing a monthly price based on that estimate.

  6. Scan Your Way To Meaningful Use Compliance
    7/30/2014

    Meaningful Use Stage 2 compliance is the number one issue facing healthcare IT professionals in 2014 and 2015. An important requirement for certification is tracking medication from order to administration using assistive technologies. The most common assistive technology is bar code scanning. 

  7. 4 Tips For Avoiding Professional Growing Pains With Automation
    7/30/2014

    Is your professional business growing? Great! You’re in very good company. While the professional service sector makes up only 12 percent of the U.S. economy, it is responsible for almost one in four new jobs being created in this recovery — so stand proud you’re doing your part twice over!

  8. You Never Get A Second Chance: Onboarding Your New Employees
    7/30/2014

    You’ve hired a new employee: congratulations!  It took hours of work and lots of expense to make that happen, and your team is relieved to know help is on the way. The new employee is excited too. They show up on day one, ready and eager to begin the next chapter of their working lives. But there’s just one problem: nothing was prepared. The receptionist doesn’t know who they are; their manager isn’t at that location; and they have no desk, computer or phone. At this point they are beginning to think they may have made a bad choice. 

  9. The Future Of The SIP Phone Is Strong
    7/28/2014

    Some software vendors and communications pundits are predicting the demise of the hard phone, including SIP phones. This appears to be inaccurate hype to bolster their SIP softphone license sales. A recent blog “SIP Phone Market Can Support More Manufacturers” points out several opposing arguments. SIP phone sales are expected to increase with more SIP phone models and manufacturers entering the market.

  10. SIP Phones Explained
    7/28/2014

    What is a SIP Phone? Manufacturers, vendors and service providers describe the Session Initiation Protocol (SIP) as if it were the foremost technical solution for Voice over IP (VoIP). It does have numerous benefits; SIP brings enhanced VoIP and powers other technologies such as SIP phones and SIP trunks. Understanding SIP and the uses for business allows users to make the greatest gains.

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