Premium Content

  1. Why MSPs Shouldn’t Hesitate To Provide Payment Processing Solutions

    IT solutions providers with a background in the traditional networking space may consider offering payment processing solutions to clients in verticals and niches such as healthcare, automotive repair, and legal. But with data breaches frequently in the news over the past few years, a concern over liability if payment card data is compromised could be holding you back.

  2. Per Device, Per User, User-Centric: How Successful MSPs Price Their Offerings

    Is it best to price your managed services offerings per device, per user — or using a different model? At Channel Transitions VAR/MSP Executive Conference, powered by Business Solutions, members of the managed services provider (MSP) panel Greg Zolkos, CEO of Atlas Professional Services, Jason Etheridge, president and CEO of Logic Speak, and Tom Clancy, co-founder of Valiant Technology, told which pricing models their companies use and why.

  3. INSPIRE Preview: Seeking — Actually, Obsessing About — The Competitive Advantage

    Dr. Robert J. Bies, professor of management at the McDonough School of Business at Georgetown University, is the keynote speaker for Retail Solutions Providers Association (RSPA) INSPIRE 2016. In this exclusive interview, Jim Roddy, president of Business Solutions, asks Bies to share a preview of his presentation he plans for the event scheduled January 31 through February 3 at Park Hyatt Aviara Resort in San Diego.

  4. 3 Things SMBs Want You (As An IT Services Provider) To Deliver

    In this digital age, where just about any content you can imagine is available on demand, people expect things faster, better, now. Your customers are no exception.

  5. Discovering Hidden Opportunities To Lead

    When a problem presents itself, it can be an opportunity to teach. You may find that you not only wrestle the problem to the ground but, over time, you end up with more capacity as you teach your team how to handle more of their challenges themselves.

  6. Q&A With Harbortouch CEO: Will EMV Slow Down Holiday Shoppers?

    With holiday shopping in full swing, Business Solutions asked Jared Isaacman, founder and CEO of Harbortouch, what impact the U.S. EMV migration will have on the customer experience this season. Isaacman also shared findings from a Harbortouch survey on EMV and his insights into how mobile payments could impact EMV adoption.

  7. How CryptoLocker Has Been Good For The Industry

    Ian Trump is a fan of ransomware; not because of what it does but because of how it’s refocused our attention on security. Here he offers four quick wins that will help you build a hard-to-hack fortress.

  8. How Cloud-Based Applications And Services Can Grow — And Protect — Your Business

    In this exclusive interview with Business Solutions, David Byrd, CMO and VP of Operations for CloudRoute, lists benefits of delivering cloud-based applications and services, and also explains why this may be necessary to protect your IT solutions provider business.

  9. An Inside Perspective On The Channel From Sterling Payment Technology

    The following is an edited transcript of Business Solutions President Jim Roddy’s interview with Gary Staub, chief sales and marketing officer at Sterling Payment Technologies.

  10. VARs And Payment Solutions: Stronger Client Relationships, Recurring Revenue

    In this Business Solutions podcast, Gary Staub, chief sales and marketing officer at Sterling Payment Technologies, discusses how retail IT VARs can capitalize on payment solutions.