Premium Content

  1. 3 Big Changes At The Checkout Now That The EMV Liability Shift Date Has Passed

    The EMV liability shift deadline has come and gone. That means all U.S. businesses using non-EMV-compliant technology will be held responsible in the event of a fraudulent payment card transaction. While these new cards may be unfamiliar to shoppers stateside, it’s a transition that many other countries have successfully made.

  2. Bottlecraft Drafts PowaPOS And Kounta To Serve Up Tablet POS Solution

    With its massive inventory of craft beer and dual store locations, San Diego-based Bottlecraft was seeking a POS solution that would help them better manage the business and enhance customer service, while also complementing the stores' sleek design aesthetic.  With the combination of Kounta POS software and PowaPOS hardware, Bottlecraft found the perfect tablet POS solution to meet - and exceed – its expectations.

  3. Ingenico Group Helps Sleepy’s Prepare For EMV, Increase Security And Reduce Costs

    Sleepy’s is the largest privately-held specialty mattress and bedding accessories retailer in the U.S. with over 1,000 stores. In 2014, Tom Citrano, Director of Quality Assurance and Dan Dubinsky, Director of System Development at Sleepy’s were tasked with upgrading payment technology by the end of 2015. The EMV migration was approaching and Sleepy’s current payment technology was not prepared to accept EMV chip cards, debit cards, or the new forms of mobile payments, such as Apple Pay.

  4. Backup, Continuity, And Archiving Technologies — What’s The Difference?

    The short answer to the question posed in the title above is: “Quite a bit actually.”

  5. 5 Steps You Can Take To Charge Your Clients More

    The information technology industry, like all others, is a competitive arena where companies pit cost against quality to achieve the greatest value. As companies compete for business and clients search for the best deal, it can be tempting for companies to lower prices to land a deal and keep the business rolling in. While this may bring in some clients, it may not be the best format to ensure the longevity of your company.

  6. How Resellers Can Win At Omni-Channel

    There was a time when the only thing a retailer needed — beyond customers — was available inventory and a traditional fixed point-of-sale (POS) system. Well, those days are long gone.

  7. Process-Driven CRM: Increasing Revenue With Smarter Workflows

    The CRM market has come alive of late with innovation and new feature sets that make it an exciting opportunity for channel partners in search of additional revenue streams. Gartner and Bessemer Venture Partner’s spring 2015 data shows double the growth for cloud based CRM. With a 27 percent growth rate in online CRM solutions for SMBs, according to Odin’s data, the channel is rapidly signing up alternatives that as Forrester says are often better suited to mid-tier entities than the big names. In addition, both Forrester Research and Nucleus Research have noted the fragmentation of the CRM market and the innovation emerging from players beyond the few big names. 

  8. 5 Insights: Successful Channel Relationships

    For Mosaic Technology, Infinio Had Them At Trust, Transparency, And Proof Of Concept.

  9. Security Realities In Light Of EMV

    Good security measures require a layered approach and to date, no security technology or services company has come up with “the” silver bullet. There are simply too many ways a hacker can compromise a system. As it relates to EMV and the mandate to implement new readers and systems, every business needs to understand a few harsh realities before concluding they are safe from attack.

  10. The Legacy Migration — Is It Time?

    The cost of sticking with legacy solutions is only going to grow and new technologies and approaches will be adopted. The only question is when. It’s up to the technology leaders in our organizations to drive this and counteract the inertia of legacy software.