Industry Insights
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How The MSPs Role Changes When Clients Transition To The Cloud
4/4/2016
When companies move to the cloud, do they still need a managed service provider? The short answer is yes. The longer answer explains why MSPs will play a slightly different role in complementing a company's cloud strategy. In fact, 80 percent of businesses incorporating cloud deployment plans state they will still depend on MSPs for a variety of reasons, none of which can be fulfilled solely by transitioning to the cloud.
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What Can IT Providers Do To Help Combat The Human Component Of Data Security Vulnerabilities?
2/29/2016
IT providers have a responsibility to do everything feasible to assure the success of their customers. Hard drives do fail and tornados do occur; however, with surprising frequency, more threats are occurring as a result of fellow human beings.
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What You Can Tell Your Clients When They Ask Why They Should Migrate To Windows 10
1/22/2016
Windows 10 appears to be a winner that should restore Microsoft’s reputation with client operating systems. With an updated, more user-friendly interface and a more secure environment, Windows 10 will benefit any home and enterprise user.
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How To Build Trust With A Managed Services “Gateway Drug”
12/22/2015
Most of us want to be pure-play managed services providers, providing flat-rate services for every client as well as to be able to service the full spectrum of customers that find their way into our arms. Sometimes, however, clients are reluctant to embrace a full managed services solution. What we need is a “gateway drug” to get clients hooked on these proactive services and, based on our experience, we would recommend that every solution provider consider offering such an on ramp to their business.
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5 Steps You Can Take To Charge Your Clients More
10/20/2015
The information technology industry, like all others, is a competitive arena where companies pit cost against quality to achieve the greatest value. As companies compete for business and clients search for the best deal, it can be tempting for companies to lower prices to land a deal and keep the business rolling in. While this may bring in some clients, it may not be the best format to ensure the longevity of your company.
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Why Your IT Clients Need A HIPAA Risk Assessment
9/9/2015
If your clients deal with healthcare records of any kind for Health Insurance Portability and Accountability Act (HIPAA) purposes, their business is considered either a covered entity or a business associate, and they should be preparing in earnest for Office of Civil Rights (OCR) HIPAA audits in 2015 and 2016.
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7 Reasons You Should Charge Your IT Customers More
9/3/2015
The landscape for managed services providers (MSPs) has changed significantly over the last 10 years. A decade ago most IT companies were providing break-fix service and then hoping for the occasional project work. Early adopters to the MSP model sold proactive service and the uptime promise to their clients meant they could charge more because they sold on the value of the increased productivity that is a result of well-maintained IT infrastructure.
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3 Things Solutions Providers Can Do To Build Partnerships With SMBs
7/29/2015
Partnering as an IT solutions provider with the small and medium business client is the sole focus of many integrators and MSPs (managed services providers). Though SMBs have many of the same needs as bigger firms, they are usually less tech savvy, have fewer resources and a less strategic view of their IT. So they are looking to you for three things.
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6 Reasons Every MSP Should Sell VoIP
7/23/2015
Remember the days when the most integration your computer and your telephone had was when you connected to the Internet via dial-up modem? It was really more like the occasional meet-up than a full-fledged marriage between two critical pieces of technology. Phone systems, like mainframe computers, were highly specialized, cumbersome, and expensive long-term commitments — and there was an equally specialized and highly trained sector of people who sold and serviced them.
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Secrets Of ASCII Group Members Revealed At Channel Transitions Newark
6/24/2015
Please take the next 9 minutes to review this transcript from The ASCII Group’s member panel at Business Solutions’ Channel Transitions VAR/MSP Executive Conference on June 4 in Newark. What you learn here will lead you to new solutions providers to partner with and inside information to run your business more efficiently. You will also see a new path to save money through deep discounts with vendors you’re probably using already.