Premium Content

  1. Building Your MSP To Be A Heavyweight Company

    Shane Swanson, ARRC Technology COO and CharTec operations trainer, answered Business Solutions’ questions about what steps are necessary for MSPs (managed services providers) to expand their businesses by maximizing solutions, automation, and processes.

  2. 6 Ways Cloud Is Changing Managed Services

    CompTIA Research and Market Intelligence provides technology, channel, and workforce insights. In its research report How The Cloud Is Changing MSPs, CompTIA, the IT industry trade association, reveals that the cloud is, in some respects, making it harder and, in other respects, making it easier for managed services providers (MSPs), which must adjust their business models to keep abreast of the transitions.

  3. Human SCADA: The Future Of Enterprise Mobility

    New data capture capabilities can create a complete view of the health and activity status of a field worker and, when coupled with a dispatch function, a chance to improve that field worker’s condition or a situation as a whole and to provide the foundation of a supervisory control and data acquisition (SCADA) system.

  4. Utilities: Winning With Mobile And Cloud Strategies

    One of the ways utilities are increasing their own competitiveness is by enhancing their service offerings (such as recommending smart meters), provide better customer service, become more responsive and, of course, optimize their operations to become more productive. Helping some of these business objectives become a reality are mobile and cloud strategies.

  5. How Gift Card Solutions Can Help Your Merchant Clients Compete With Larger Retailers

    Gift cards are an important sales and relationship-building tool, especially for small retailers. In this exclusive interview with John Nail, senior product manager for stored value solutions at Mercury Payment Systems, discusses some of the benefits of a gift card program and its potential ROI.

  6. PCI Compliance: Security For Your Merchants, Business Opportunity For You

    In this exclusive interview, Tamara Worden, senior director of card brand compliance for Sterling Payment Technologies discusses Payment Card Industry (PCI) Security Standards compliance, why it is an essential component in safely installing and maintaining the security of a merchant’s card data environment, and how working to ensure your clients’ compliance can differentiate you among your competitors.

  7. What Makes Up Stellar Tech Support?

    I have long believed that how a business is run is just as important as what the business makes. No matter how great the products may be, the way that a company operates and interacts with its stakeholders can really make a difference in customer satisfaction and loyalty.

  8. IoT Solutions: Context Of Location Is Critical

    It’s no surprise that the Internet of Things will continue to shape our daily lives. However, it’s important to remember that location acts as a critical, binding principle in IoT.

  9. How Solutions Providers Can Help Eliminate Shadow IT

    Companies have recently begun turning to VARs to solve their shadow IT issues. As experts on a broad scope of solutions, ranging from data storage to network protection technology, VARs are positioned well to put together the perfect suite of products for combatting the use of shadow IT applications.

  10. Social Selling: How To Use Social Media For Lead Generation

    With about three-quarters of the U.S. population now on social media, social selling has become an important part of the mix for generating customer interest and turning that interest into a sale.