Premium Content

  1. Focus On 2015: Preventing Your Customers From Feeling Sony’s Pain
    1/28/2015

    What will be the chief challenges for MSPs in 2015? Part three of a five-part series examines remote management. MAXfocus RM Marketing Manager German Cancino tells Marc Thaler that, without the proper platform, companies are increasingly susceptible to insider attacks.

  2. Pitching Disaster Recovery
    1/28/2015

    I recently finished an 8-step series on business recovery, where I covered a number of methodologies that would not only enhance your recovery offering, but provide better data protection for your customers. Assuming a few of those are appealing and can be applied to your customer base, the next logical step is to market these services.

  3. Think Your Competitors Are Important? Think Again
    1/28/2015

    In business we hear these questions all the time: Who is your competition, what do they do, what do they sell?

  4. You’ve Backed Up The Data, But Do You Trust Where It’s Stored?
    1/28/2015

    Are you confident in the data center hosting your customers’ most valuable asset – their data? Chris Groot, vice president of sales and business development for MAX Backup, explains why MSPs should place their trust in the MAXfocus solution.

  5. Online Backup Speed Is Critical!
    1/28/2015

    When a Managed Service Provider or an IT support company comes to choosing an online backup tool, there are several criteria to consider: price, ease of use, trust in the vendor…and of course speed. Speed is arguably the most important issue when it comes to backup, perhaps second only to reliability.

  6. Backup Is Broken And Needs A Revolution To Fix It!
    1/28/2015

    Most big corporations have their backup houses well in order; they can afford high-end SANs powered by top disk arrays. They often have multi-tier backup and disaster recovery systems in place. They have the money to buy more space when they start to run out, and the smartest ones are using the cloud as an additional layer of security.

  7. Building Backup As A Service (BaaS)
    1/28/2015

    Everyone needs backup. But, it is a thankless job, one that adds no real competitive advantage - and when things go wrong there is nothing but blame. And things far too often do go wrong. Tape backup in particular is prone to error.

  8. CompTIA Offers Legal Services Benefit To Premier Members
    1/28/2015

    Last week, CompTIA offered its first professional service benefit. The CompTIA Legal Services Program offers legal services to the association’s premier members.

  9. Using Opportunities In Your PSA To Track Leads
    1/27/2015

    The most common business issue we hear in serving our HTG peer group members is far and away: “How do we generate more business?” The marketing and sales functions are viewed as a necessary evil to people who get more excited designing, building, and fixing technology solutions. We all know the lifeblood of a business is generating new opportunities from prospects as well as our existing clients. It is critical to the success of the business.

  10. Security Concerns Will Dominate Payments Space In 2015
    1/27/2015

    Ingenico Group works closely with merchants of all sizes in the U.S., and one of the most frequent questions we get from reseller and managed services partners is, “What is the key concern among your merchant customers that we need to address?”

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