Premium Content

  1. LabTech: RMM Product Review - 2014 Update
    4/15/2014

    Since our original review, LabTech has added features and functionality such as next generation integrations with ConnectWise and Autotask PSAs. a LabTech Ignite Plugin (pre-configured out-of-box experience that saves MSPs countless hours of configuration), fully integrated and supported industry-leading TeamViewer integration, and script engine enhancements.

  2. N-able: RMM Product Review - 2014 Update
    4/15/2014

    Since January 2013, N-able announced the general availability of N-central 9.1, 9.2 and 9.3 to provide significant new business and technical capabilities to its managed service provider partners (MSPs).  The award-winning N-central managed IT services platform easily scales and now supports hybrid IT environments and mobile devices (Apple and Android), as well as Windows 8 & 8.1 and Windows Server 2012.  

  3. GFI: RMM Product Review - 2014 Update
    4/15/2014

    Since 2013, GFI MAX has seen some significant changes such as remote background management (Real-time connectivity to end-client devices for management and remediation), mobile device management of Android- & iOS-based devices (Windows Phone already under development), and a new help desk and customer service solution with integrated ticket-creation in RemoteManagement.

  4. Continuum: RMM Product Review - 2014 Update
    4/15/2014

    Continuum has implemented many significant changes and enhancements throughout 2013 to ensure that our partners are more productive, efficient and responsive in meeting the IT needs of their SMB clients. For example, updates include mobile device management powered by MaaS360, VMware host monitoring, Linux server monitoring, redesigned setup UI, enhanced patching support and redesigned UI, new client-facing report templates, ticketing enhancements, including more auto-completion and addition of event codes.

  5. 3 Tips For Selling Printing Solutions To Healthcare
    4/15/2014

    The healthcare business is becoming increasingly complex. Providers are being asked to deliver quality care, ensure patient safety, and improve operations in an environment where costs are soaring and reimbursements are dwindling. On top of all of those demands, healthcare organizations are undergoing a major reform resulting in more intricate processes throughout their institution. 

  6. Interest In EMV Rising After Data Breaches
    4/14/2014

    EMV adoption in the U.S. has been slow — but the cyberattack that led to Target’s highly publicized data breach seems to have been a wake-up call. Rod Hometh, senior VP of market development for Ingenico, observes a different atmosphere than the one a few months ago. “I went to an ISV conference in August, and I was surprised how few had embraced EMV and how few understood the effort that was before them,” he says. “Eight or nine months later, the majority are quite aware. They are starting to designate internal experts and pursue their own strategies.”

  7. The Field Service IT Market: “Customers Are Always Looking To Mobilize”
    4/11/2014

    In addition to the insights in the Business Solutions 2014 Partner Program Insider, two industry leaders provide information on significant trends and VAR opportunities related to field service.  Adnon Dow, VP of global mobility solutions, for SYNNEX Corporation, and Tim Eusterman, senior director of industry marketing for Intermec by Honeywell, give their assessments of the health of the market from a potential IT spend perspective and how VARs can best approach providing these solutions to customers. 

  8. Cyber Surveillance: 4 Things Every Healthcare Solutions Provider Should Know
    4/11/2014

    Hospitals must evolve their cybersecurity to match the security standards and procedures they have developed and honed for their physical facilities. One key aspect of their physical security is 24/7 video surveillance: the ability to see who did what in their hospitals and the ability to go back in time to investigate incidents is an absolutely essential component of their security procedures.

  9. The Top VAR Opportunities In The SMB Space
    4/11/2014

    Business Solutions asked industry experts “Why VARs Should Set Their Sights On SMBs” for the Business Solutions 2014 Partner Program Insider. In addition to the insights in that article, these industry leaders also offer what they believe are the biggest opportunities and significant trends in the SMB space — including network and physical security, and, for SMB retailers, the transition to EMV and online marketing.

  10. Healthcare Mobility: Rugged Or Commercial Devices?
    4/11/2014

    The average acute care hospital environment is typically one of the tougher settings for any handheld mobile solution to thrive and survive.  There are generally hard floors throughout, so any accidental drop is going to be met with the maximum impact. Add that to the use of aggressive disinfecting chemicals that are required to maintain a safe working atmosphere for patients and clinicians and you will likely find that most unprotected commercial devices will fail much earlier than expected.