Premium Content

  1. Leading Your Service Team Through A Merger Or Acquisition
    8/28/2014

    I can remember the day I had to go into my team’s normal meeting room and deliver the news that we had been acquired.  I had a prepared statement that we division leaders had prepared with the acquiring company which made the first seven minutes easy to get through.

  2. The (IT) Price Is Right: 5 Tips For Spinning Service Costs To Your Advantage
    8/28/2014

    When it comes to IT, it’s pretty clear that cost is boss. In today’s business climate, how could it not be? Companies rely on IT more than ever as they strive to remain competitive within their industries.

  3. The 3 Biggest Threats To MSPs
    8/28/2014

    Channel providers are facing increased competition and needing to continually prove the worth of the services they are selling.

  4. Top 15 Free Software And Tools For Retailers
    8/28/2014

    The role of a retail VAR is changing. Retail VARs can no longer just sell and install POS hardware and sign up retailers for merchant services. Today’s VARs need to position themselves as the trusted IT consultant to their retailer clients.

  5. Nine IT As A Service Solution Areas For Dell Service Providers
    8/27/2014

    The Service Provider Program is designed to work with the Service Provider business model. Dell understands that Service Providers want to match their expenses with their revenue. They receive their revenue monthly/quarterly and wish to work with vendors that provide the same flexibility.

  6. Effective Security In BYOD Environments
    8/27/2014

    How IT can enable the flexibility of employee-owned devices without losing control of the enterprise.

  7. Embracing Bring Your Own Device (BYOD)
    8/27/2014

    The role of the IT department is continually redefined as successive generations of technology force their way into the workplace in response to economic pressure, user demand, and desire for competitive advantage. This has never been more obvious than with the current growth in “bring your own device” (BYOD) programs, which are rapidly spreading through the business world, bringing new headaches and opportunities.

  8. Thin Clients, Zero Clients, Tablets, Ultra-thin Laptops And Healthcare BYOD
    8/27/2014

    Can Consumerization Fit Healthcare IT’s Demanding Requirements?

  9. Building Higher IT Business Continuity In The Face Of Disaster
    8/27/2014

    Most disasters strike when you least expect them. Some – like hurricanes – give you more warning. But in either case, it’s a real problem if disaster brings your business to a grinding halt. Forces of nature, malicious acts, or even a simple mistake can have a long-lasting negative effect on your business. This idea paper offers some first steps and follow-up steps you can take to upgrade your disaster preparedness.

  10. The Move To Exchange 2013: Migraine Or Migration?
    8/27/2014

    Migration of your most precious business asset, that which is mission-critical for the success of the company on so many levels—your Exchange messaging solution—is not something to be taken lightly.

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