Premium Content

  1. Retail And RFID: How Improved Inventory Visibility Is Redefining An Industry
    4/13/2015

    Inventory accuracy has become every retailer’s battle cry; a defining priority critical to achieving the omnichannel fulfillment promise. RFID makes it possible. RFID technology allows retailers to implement real-time inventory solutions that provide accurate and efficient inventory tracking, faster product replenishment and the SKU-level locationing required to deliver exceptional shopping experiences wherever they occur.

  2. 25 “Leadership Learnings” To Help You At The Helm Of Your IT Solutions Provider
    4/9/2015

    I am blessed to be able to spend a lot of time with leaders from all over the globe. Over the years, I’ve collected some observations about the disciplines and habits they live by. Here is a compilation of things I’ve observed and learned as I’ve watched these leaders do what they do.

  3. 5 Tips For Selling WebRTC Solutions
    4/9/2015

    WebRTC technology is proving to be the game changer it was intended to be. Its simplicity, intuitiveness, and growing availability across browser and mobile platforms are beginning to have a profound effect on the “look and feel” of countless business services, particularly those that are customer facing.

  4. How To Overcome The Disconnect Between Compliance And IT Security
    4/9/2015

    There is a huge disconnect between compliance and IT security, which I see every day while conducting compliance and security assessments.

  5. Ask Coach: How To Connect Better With People (In Particular Your IT Solutions Provider Staff)
    4/8/2015

    Q: How can I better connect with people (and in particular, my staff)? Coach: What do Maxwell Smart’s shoe phone and the movie My Big Fat Greek Wedding have in common? Both teach valuable lessons on effectively connecting with others.

  6. ScanSource’s Dixon Analyzes The Changing World Of The POS And Bar Coding VAR
    4/8/2015

    In this interview, Greg Dixon, ScanSource’s CTO and technology evangelist, talks with Business Solutions president Jim Roddy about how resellers can make money from EMV and payment security, the shift from the break-fix to the as-a-Service business model, and trends the channel should watch.

  7. Podcast From ScanSource Partner Conference: Customer Experience, EMV, As-A-Service Are All Opportunities For VARs
    4/8/2015

    Paul Constantine, president of ScanSource POS and Barcode North America, and Jim Roddy, president of Business Solutions discussed topics including enhancing the customer experience, the opportunity EMV presents to VARs, and transitioning to managed services at the ScanSource Worldwide Partner Conference for POS and Barcoding, March 16-18.

  8. ScanSource Services Group Goal: "Total Solutions Provider" Support
    4/8/2015

    Mike Burns, president of ScanSource Services Group, met with Business Solutions president Jim Roddy at the ScanSource Worldwide Partner Conference for POS and Barcoding, March 16-18, to explain how the group works with ScanSource partners to complement their businesses.

  9. Podcast: Retail IT VARs Adapt To Changes In Payments, Security, And Business Models
    4/6/2015

    At ScanSource’s Worldwide Partner Conference for POS and Barcoding, Greg Dixon, ScanSource’s CTO and technology evangelist, spoke to Business Solutions president Jim Roddy about changes in the retail IT landscape.

  10. 8 Top Traits To Look For In An Employee
    4/6/2015

    I am asked this question from time to time, and the quick answer reads a little bit like the Boy Scout credo: honest, thrifty reverent, etc. The full answer is a lot more complicated because the “perfect employee” is someone who fits into your organization and stays around for a long time as well. There is a great deal riding on your hiring, and companies that hire well typically thrive. 

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