Premium Content

  1. 5 Warnings About Jurisdiction And Cloud Storage
    12/5/2014

    Technology and law are two things that can never seem to get on the same page. Technology moves at such a rapid pace that the law can never seem to catch up. Now, mix in the advent of cloud storage and the complexities begin to mount. Cloud storage has spurned a global phenomenon where your clients data can be housed anywhere in the world. Without even knowing it, your clients data stored in the cloud can be subject to local, national and even international laws.

  2. Are You Taking Advantage Of Everything RSPA Has To Offer?
    12/5/2014

    The Retail Solutions Providers Association (RSPA) webinar “RSPA Member Benefits: Maximize the Value for Your Business” outlines the resources and cost savings that go along with RSPA membership. Member benefits include legal consultation and document templates, networking opportunities, education and training, shipping discounts, and a scholarship program — although members might be overlooking some of these opportunities.

  3. Enterprise Labeling: An Imperative For The Electronics Industry
    12/4/2014

    The electronics industry today is characterized by an ever-sprawling set of global supply chains, causing an increase in disparate labeling systems spread across the enterprise with an ever increasing volume of duplicated label and redundant master data. This begs the question: how effective is labeling in the electronics industry today?  Can labeling be more optimized for large corporations with thousands of printers around the world?

  4. The ROI Of Video Help Desks
    12/4/2014

    Support and sales are always important parts of any business, and when it comes to SMBs, the two divisions play a major role. For SMBs, each and every customer is important. Many business move up the ladder quickly through compelling customer reviews and good ol’ word of mouth recos. In this social media era, reputation of an organization can be destroyed in few minutes if support is found to be lagging.

  5. MSP Sales Teams: Not Just From IT Backgrounds Anymore
    12/4/2014

    The journey of IT companies during the last quarter-century has been an eventful one. At various times, they have been labeled — with varying degrees of accuracy — break-fix mechanics, troubleshooters, network technicians, and, most recently, managed services providers (MSPs).  The latter concept has driven a revolution in the space, along with the rise of cloud-based software services such as customer relationship management (CRM) and enterprise resource planning (ERP). Many IT firms have now evolved into shops providing applications for nearly every business need, with a business model based largely on monthly subscriptions. 

  6. How “Software-Defined” Is Redefining The Modern Data Center
    12/4/2014

    Modern data centers are changing in a rapid, dramatic fashion. No longer implementing singular, enormous, and inflexible designs, today’s data centers are influenced by “software-defined” concepts such as pooling, virtualization, and abstraction. As a result, software-defined solutions are increasingly becoming the norm in IT infrastructure, helping to reduce infrastructure costs, improve resiliency against unplanned service outages and make resources easier to manage and scale.

  7. Hype Or Opportunity? 4 Things Managed Service Providers Need To Consider About The Internet Of Things
    12/4/2014

    In 2012, Chicago installed solar powered trash collectors in its central business district. Not only do the containers hold more trash because of the compactor, but built-in sensors expedite the process and alert the headquarters when they’re full. This greatly reduces the need for pick-ups, saving both fuel and labor costs. Philadelphia saved $900,000 using these compactors and went from 17 weekly pickups with 33 employees to five weekly pick-ups with nine employees. This scenario is the epitome of the “Internet of Things,” more commonly known as the IoT, where “things” talk to other “things” over the Internet.

  8. Apple Pay™: What It Means To The VAR Community
    12/3/2014

    Mobile payments, introduced years ago as the next revolution in payments, might finally be here with the launch of Apple Pay™, and it might just have the best chance for adoption yet.

  9. My Dog Doesn’t Understand Me: MSP Sales Isn’t An IT Job
    12/2/2014

    When you get a new dog, he doesn’t understand anything you say. “Not on the rug, Duke.” “Outside, Duke. Right now!” “ Let’s go for a ride in the car, Duke.”

  10. Keep Shadow IT From Killing Your Clients’ Businesses
    12/2/2014

    Data sprawl is bad enough. Having users decide on their own to implement IT solutions can kill a business.

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