Premium Content

  1. The Merchant And EMV: What You Need To Know To Prepare For The Magstripe To EMV Transition
    2/18/2015

    The EMV standard was developed in the 1990s to mitigate card-present fraud in Europe and other markets where online, real-time connectivity to issuers’ authorization systems was not widely available. The unique data provided by the EMV chip embedded in payment cards with this standard makes it nearly impossible for fraudsters to produce counterfeit cards. Fraud related to counterfeit cards has essentially been eliminated in countries where EMV was widely adopted.

  2. Why Solutions Providers Need Automation That Scales
    2/17/2015

    One of the oldest sayings in technology is both simple and true: almost everything breaks at scale. From operations and maintenance, to deployment and provisioning, to the development of the technology that gets used inside enterprise data centers every day, we see this truism manifest itself. Whether it’s new tech, new operational and consumption models, or new business models, everything evolves and changes as the scale with which it operates gets larger.

  3. Becoming A Cloud Practitioner: A New Way To Think About Sales
    2/17/2015

    Type the word “practitioner” into your Google search engine, and you’ll come up with the following definition: A person actively engaged in an art, discipline or profession. Merriam-Webster takes it one step further describing this person as one “who regularly does an activity that requires skill or practice.”

  4. A Marketer’s Guide To Data Science
    2/17/2015

    Big Data holds lots of potential, but hasn’t quite lived up to the hype everyone originally expected. Many companies have heavily invested in building data strategies, but ROI has been slower than they anticipated. For the moment, many point the finger at still developing technologies, inexperienced professionals, and a lack of communication between analysts and marketers.

  5. Essential Guide To Selling Managed Cloud Services
    2/17/2015

    In this guide we will address what a good prospect looks like, where to spend your time selling managed cloud services and how to close the deal.

  6. 10 Pieces Of Advice For A New MSP (I Wish I Knew Then What I Know Now…)
    2/17/2015

    Most of life’s milestones for me are accompanied by some amount of reflection; looking back, smiling about the good times and successes, holding back a few tears earmarked for the failures and wincing just a bit (or a lot) at the things I now know that I didn’t know.

  7. Diversify Or Die: A Copier Dealer Moves Into Managed Services
    2/17/2015

    To remain in business as long as East Texas Copy Systems (ETCS), which was established in 1945, you have to be vigilant of industry trends and embrace change. During the 2008 recession, ETCS unquestionably demonstrated these abilities, first by recognizing that copier, printer and paper usage were on the decline. And, secondly, noting that if it wanted to remain relevant, it needed to become an expert in selling the systems and solutions that were replacing its former office staples.

  8. Knight Office Solutions Successfully Shifts To Managed Services With RMM Solution
    2/17/2015

    Knight Office Solutions (KOS) got its start more than 25 years ago supplying and servicing HP ® printers for its customers in the San Antonio, Texas region. Established in 1989, the company saw early success as an HP reseller and service partner, later adding other copier manufacturers into the mix, and opening a second location in Austin.

  9. Why Your IT Clients Need A Formal Mobility Policy
    2/13/2015

    The CompTIA paper, “The Mobility Ecosystem,” says mobility, a trend born in the consumer market, continues to increase in enterprise potential. Varied and complex, mobility introduces devices, applications, and connections different from those traditionally used in businesses.

  10. What MSPs Need To Know About Starting — And Growing — A Cloud Practice
    2/13/2015

    CompTIA’s guide, “Accelerating Your Cloud Business a Practical Guide for Solution Providers,” explains how businesses can take advantage of opportunities in the cloud. Because solutions providers have gained their clients’ trust and have knowledge of their needs, they are in an excellent position to help their clients choose the best cloud options.

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