Premium Content

  1. Channel Sales Vendor/Partner Relationships: What Vendors Want (Part 2)
    7/15/2014

    It’s not love at first sight. It is all about the relationship between the vendor and the partner if a channel sales partnership is to be successful. A better understanding of what a vendor expects from a partner helps the solution provider make well informed and prudent business decisions that have a positive and profitable impact on their organization.

  2. Is Cloud Profitability An Oxymoron?
    7/14/2014

    The IT channel exists because businesses — especially SMBs — have a difficult time keeping up with the demands of IT. Yet with the growing adoption of cloud computing, some industry pundits are questioning where the channel fits. To successfully ride this shifting IT environment, channel companies must move their focus from technology provider to service provider. In this way, channel companies can remain relevant and become even more valuable to their overloaded SMB customers.

  3. Is Your Cloud-Based Phone Provider Your Competition?
    7/14/2014

    If you are a managed services provider (MSP), odds are you are constantly seeking new partners who can help you offer new products and services while complementing your existing lines of business.  Finding the right fit can be enough of a challenge — but did you know that some cloud-based phone service providers may, in some ways, be your competition? 

  4. 7 Reasons Why PSA Platforms Are Better Than Homegrown Tools
    7/14/2014

    The year was 2006, and our three-year-old company was going through a tremendous growth cycle. Our small team knew that the organic tools we had used early on [mostly spreadsheets, a quickly thrown together Access database, and an SaaS (Software-as-a-Service) accounting package] might be able to carry us through the current growth cycle but more than likely wouldn’t carry us through future cycles.

  5. 5 Keys To Increasing MSP Sales Part 3: Raise Your Price
    7/14/2014

    I hear all the time about how managed services is becoming or has become a commodity and other companies are pricing their service so low that you can't compete with them. And I'm sure you're thinking, “It's easy for you to say, but my customers in my market would never accept higher prices.” Blah, blah, blah.

  6. The Evolution Of Data Collection VARs Into Healthcare VARs
    7/10/2014

    Before the Health Information Technology for Economic and Clinical Health (HITECH) Act, part of the American Recovery and Reinvestment Act (ARRA), VARs that provided data collection solutions were, basically, VARs that provided data collection solutions — to any vertical. HITECH, which gave healthcare providers the opportunity to fund electronic medical records (EMRs) systems through government reimbursements, also enabled some VARs to sell to — and to provide solutions to the unique market — of healthcare.

  7. What MSPs Need To Know About Storage Solutions For Retail
    7/9/2014

    Any MSP (managed services provider) providing storage or data center space to a customer should have a product option for data protection for their customers. The physical hand-off of servers and information to an MSP almost always includes a customer expectation that their data will be protected.

  8. Real-Time POS Slashes Credit Card Processing Time
    7/9/2014

    Integrating electronic cash registers with an online portal eliminated long lines at concession stands and reduced product waste by almost 100 percent at this ballpark.

  9. Zoo & Aquarium Mobilizes Online Sales And Improves Guest Experience With Mobile Web Store
    7/9/2014

    Point Defiance Zoo & Aquarium (PDZA) located in Tacoma, Washington, has 792 animals and 98 different species on display. Founded in 1905, the facility covers 29 acres of land within Point Defiance Park and offers gorgeous views of Mount Rainier, the Olympic Mountains and Puget Sound. The only combined zoo and aquarium in the Pacific Northwest, the site attracts over 700,000 visitors a year.

  10. Look For The Signs: Company Communication Enhanced By Digital Signage
    7/9/2014

    Do you have clients with teams losing efficiency behind a backlog of emails, chats, and memos? Most companies go through it at one time or another, and if you haven’t yet — now is the time to educate yourself on preventing poor communication in the workplace. You can read countless articles forewarning the consequences of bad communication, but what creates this lack of communication in the first place? What precautions can your customers take against it?

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