Premium Content

  1. Digital Business Transformation: 4 Recommendations For Success
    12/19/2016

    DBT is the overarching strategy that guides the reimagining of the business in a customer-first, networked world. It is the thread that unites the organization’s digital efforts and compels business leaders to radically rethink the ways in which the business will meet customer needs in an always-on world. By Sheldon Monteiro, global Chief Technology Officer, SapientNitro

  2. The Most Important KPIs For MSPs
    12/16/2016

    When you think of Key Performance Indicators (KPIs), there are a plethora of metrics you can monitor within your MSP practice. In my experience as an MSP, and also as a consultant to other MSPs, I have found the following work well...

  3. How The Cloud Killed The IT Guy
    12/15/2016

    The demise of the IT guy has been predicted for at least 10 years. The thought was as everything started moving to the cloud, there wasn’t going to be much left to do for the IT guy. After all, if all an IT guy did was babysit and maintain physical servers, and if those servers were migrated to the cloud; then why do you still need an IT guy?

  4. MSPs: Survey Points To Opportunities With Hybrid Cloud Storage
    12/15/2016

    Cloudian, the leading provider of hybrid cloud object storage systems, decided to find out. In November 2016, Cloudian surveyed 409 C-level IT decision makers in the U.S. and U.K., asking them to reveal their hopes and concerns about hybrid cloud solutions.

  5. New Survey Shows Confusion And Urgency About Hybrid Cloud Storage, Opening Door To MSPs
    12/15/2016

    The IT landscape today is undergoing a rapid transformation, moving from a computer and automation-based economy, where success for organizations was often measured by the power of machines in a traditional data center, to an economy based on data processed and stored in the cloud.

  6. Cybersecurity Trends For 2017: Greater Threats, Greater Defense Tactics
    12/15/2016

    Things got serious for IT security in 2016. Sure, there were the usual attacks we’ve gotten used to seeing in the news, like distributed denial of service (DDoS) outages. By Fadi Albatal, senior vice president of marketing, Above Security

  7. Healthcare Organizations Shouldn’t Go It Alone When It Comes To Meeting Mandates For User-Friendly Patient Portals
    12/14/2016

    Offering a warm, honest bedside manner has always been a priority for quality medical professionals. By Alaaeldin El-Nattar, COO, Rivet Logic

  8. Reinventing The Channel: 5 Top Emerging Trends
    12/13/2016

    While it has always been incumbent upon a manufacturer to keep pace with changes in technology to ensure success of its channel partners, the challenge to do so has never been greater. By Stephanie Dismore, Vice President & General Manager, U.S. Channels at HP Inc.

  9. The Unknown Truth About Self-Checkout
    12/12/2016

    If you’ve been through a self-checkout lane at a supermarket or department store, you’ve probably concluded that “self” is more aspiration than reality. Something always seems to go wrong, prompting the self-checkout machine to inform you an attendant is on the way to help.

  10. Avoid The RMM Shelfware Trap
    12/12/2016

    Buying IT applications as a suite has become a common business practice, illustrated by Microsoft Office, which includes Word, Excel, PowerPoint, OneNote, Outlook, Publisher, and Access in one packaged offering. And Microsoft’s SaaS offerings, such as Office 365 Business Premium, adds Exchange Online, OneDrive for Business, Skype for Business, and Microsoft Teams to the list.