Premium Content

  1. How Your Company Can Thrive With Marketing Automation
    7/9/2014

    Do you hate that feeling of wondering how long it’s been since you emailed that prospect? When you look at your sales forecast, does it seem like a few leads may have slipped through the cracks?

  2. Adding These 3 Services Will Build Stickier Customer Relationships
    7/9/2014

    One of the toughest things that any business owner will run into is, “How do I give more value and keep my customers coming back for more? What can I do to keep the relationship going?” If you are a large, big box company, you have worked the process to an art form. To a small or medium business owner that sells widgets, the challenge can be tough. How do you add value to the transaction (bigger sale) or add value to the relationship (more purchases more frequently)?

  3. 5 Ways To Protect Your SMB Customers’ VoIP Networks From Getting Hacked
    7/9/2014

    The term “security through obscurity” once may have applied to Voice over Internet Protocol (VoIP). Several years ago, few individuals and even fewer businesses relied on VoIP. But in recent years, business VoIP adoption has exploded. The potential downside is that Internet services, in the past, have been much more vulnerable to attack and exploitation than copper wires and fiber optic cables. Fortunately, VoIP security has also increased as VoIP has gained market share. Here are five ways to make sure your customers’ VoIP networks are safe.

  4. 5 Lies You Might Hear About Mobile POS
    7/8/2014

    Scott Holt, Vice President of ROAM, responds to concerns some merchants — and maybe even some VARs — have about mobile point of sale.

  5. How MDM Benefits Your Education Clients
    7/8/2014

    Dave Saltmarsh, education evangelist at JAMF Software, tells how mobile device management (MDM) can enhance users’ productivity, help protect students’ privacy, and limit shadow IT and access to certain websites and apps.

  6. Why You Should Embrace Commoditization
    7/8/2014

    Is commoditization actually fueling innovation? Yes — I’m actually suggesting that solution providers should be embracing commoditization. Before you call that crazy, or think that I’m just trying to sensationalize, give me a chance to explain.

  7. Brave, New, Fragmented World: Tying IT Together For Your Clients
    7/8/2014

    As the world of IT grows and changes, it can be increasingly complex for your end-user clients. Dave Sobel, director of partner community for GFI Software points out from 1998 to 2005, Windows and the Intel architecture dominated computing, with 96 percent market share of the computing world. In 2012, iOS and Android accounted for 45 percent of all the computing operating systems, with Windows reduced to 35 percent.

  8. VARs Boost Stickiness By Integrating Product And Service Offerings
    7/8/2014

    In the retail and hospitality verticals, where both POS hardware and software are threatening to become bargain-priced commodities, many VARs are seeking greater “stickiness” by creating an integrated stack of technology and service offerings tailored for individual customers’ business requirements.

  9. 5 Keys To Increasing MSP Sales Part 2: Sell “Your Company Way”
    7/7/2014

    Let’s do a thought experiment: if a customer told you that they wanted the best possible IT support available and that money was no object what would you do?  What people, process, and technology would you deploy to achieve the best possible results?

  10. How To Help Your Merchant Clients Build Customer Databases With mPOS
    7/3/2014

    Craig Tieken, vice president of product for TransFirst, tells how to enable your merchant client to  build a customer database with data collected through mobile point of sale (mPOS), how to enable them to collect data, and some of the metrics your client can track.

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