Premium Content

  1. Infographic: Payment Processing Ratings: Where Do You Want To Grow?
    3/31/2014

    This inforgraphic from Mercury takes a look at different payment processing ratings including customer satisfaction ratings and customer support ratings.

  2. PAR PixelPoint V12 - Tablet POS Overview
    3/31/2014

    For more than 30 years, PAR has developed hospitality solutions; restaurant point of sale, hotel management software, spa, retail POS and cruise ship point of sale.  We are committed to delivering innovative solutions that optimize the guest experience.   PAR's EverServ PixelPoint point of sale software is fully integrates, scalable software, back-office, and enterprise system.  Reliable, flexible and easy to use, PixelPoint will help you improve all aspects of customer satisfaction and service efficiency.

  3. 10 Ways Mobile POS Impacts Restaurant Revenue and Customer Experience
    3/28/2014

    Restaurants have led the way in adopting mobile tablet-based point of sale (POS) systems. Twenty eight percent of restaurants have gone mobile, and of those that have not made the switch, nearly 70 percent are making mobile their top priority. Restaurant owners understand mobile POS systems have tangible impacts on restaurant revenue and intangible, positive impacts on the customer experience. When owners are intimately familiar with restaurant profit margins being in the 3 to 4 percent —  and the intangibles are what  make or break a restaurant — it's no surprise experienced restaurateurs have a keen sense for anything that can positively impact revenue and customer experience. A mobile POS delivers both.

  4. To Win Big, The Sales Goals, Objectives Must Align With The Business
    3/27/2014

    When it comes to compensating the sales team, MSPs and solutions providers can take any number of approaches. There is no “universal standard” for setting quotas or defining how compensation and incentives are awarded. However, one of the most common mistakes that MSPs and solutions providers make when establishing compensation programs, is the failure to link the sales goals and objectives to what the business is working toward.

  5. Advising Your Cloud Customer: Public, Private, Or Hybrid
    3/27/2014

    Let’s face it, do your customers really know what the cloud is, let alone whether it’s public, private, or hybrid?

  6. Ways Mobile Cash Drawer Solutions — And The VARs Who Sell Them — Can Enhance Security
    3/25/2014

    Mobility and thin client applications are finding their way into the retail environment. APG’s Ethernet and Bluetooth interfaces promote these environments by allowing the drawer to be located in any convenient location with easy access from the mobile devices. These solutions present new opportunities to improve the purchasing experience by discretely relocating the cash drawer from the check-out line to the actual point of purchase.

  7. Delivering On Transportation & Logistics Operations Needs. Today And Tomorrow.
    3/25/2014

    As customers’ demands constantly evolve, transportation and logistics (T&L) operations are being put under growing pressure to offer more efficient delivery services, while not compromising on customer service. Using the findings from a 2013 research survey conducted among transport and logistics managers around the world, this report explores how a combination of mobile technology implementations for mobile workers, and process re-engineering efforts can elevate operations to the next level.

  8. Driver Vehicle Inspection Reporting For Private Fleets: Pitfalls And Opportunities
    3/25/2014

    Over the last year, the FMCSA has issued nearly five times more imminent-hazard out-of-service orders than it did in fiscal 2011. And small fleets, which can range from one to a few hundred trucks, are seven times more likely to be inspected.

  9. Does HTML5 Make Sense For Mobile Enterprise Applications?
    3/25/2014

    Web applications were originally considered inappropriate for mobile enterprise applications because of their inability to work offline, and the generally superior performance of native apps that were developed for specific operating systems and mobile devices. HTML5 and the rapidly changing enterprise mobile computing ecosystem are changing that. Now that there are HTML5-based field service, ERP and other enterprise software packages on the market, the growth in BYOD and cloud computing environments is leading more ISVs to create HTML5 applications, and the number of mobile devices with HTML5 browser support is projected to nearly double in 2013.

  10. Building Blocks For A World-Class Integrator Experience
    3/25/2014

    The TSYS® team is picking up right where we left off in 2013 and continuing to march toward our goal of providing a best-in-class, end-to-end integration solution.