Premium Content

  1. Use Automation To Address These Common Help Desk Complaints
    5/1/2015

    Whether you are an in-house IT pro or an MSP delivering help-desk services to clients, you invariably experience the same litany of help-desk complaints day in and day out. And with so many similar trouble tickets popping up every day, it simply doesn’t make sense to apply time-consuming manual approaches to resolution to every one of them. Instead, you can add profit to your business and best practices to your help desk with automation.

  2. Mobile POS Solution Speeds Checkout And Food Prep Time At Red Mango
    5/1/2015

    Red Mango started serving frozen yogurt in 2007. Since then, the number of yogurt lovers has rapidly increased, and the company now has over 200 locations in the U.S The menu has also expanded to include items like wraps, salads, juices, and smoothies. In 2014, Red Mango premiered in Puerto Rico, opening four locations in San Juan.

  3. Cloud-Enabled Superior Protection For SMBs
    4/29/2015

    New security threats emerge daily with various trojans, worms and other malware seeking to steal corporate and customer information, lock computers or create other havoc.

  4. Security Problems With IoT And The Imminent Danger We Need To Prepare For
    4/28/2015

    We’ve been hearing a lot about the Internet of Things (IoT) and have slowly watched its arrival into our everyday lives. Now, devices are streaming into the market with technology ranging from “smart” coffee makers and small appliances, home connected devices, and even the upcoming Apple Watch. These technologies have given early adopters something to think about. How do I keep my data safe when IoT can connect you with the entire cyber world?

  5. IT Solutions Providers: Clarifying Your Personal MVV
    4/28/2015

    It's impossible to lead others until you lead yourself. The core to self-leadership is clarity around your MVV (Mission, Vision, and Values). Note: This is the first in a three-part series on Clarifying your personal MVV. In May we’ll talk about personal Vision and in June we’ll look at personal Values.

  6. What IT Solutions Providers Need To Know About The U.S. Migration To EMV-Enabled Solutions
    4/28/2015

    Payment processing is an ever-evolving industry, and this year the U.S. is adopting the chip card standard, also known as EMV (Europay, MasterCard, Visa). EMV is a driving force in the global payments market today, providing the latest and most reliable data security standards.

  7. 5 Ways To Win The Best Employees In A Talent Shortage
    4/28/2015

    Talent. It’s hard to find and even harder to retain. The more specialized your field, the fewer qualified people there are to select from. And even if you’re fortunate enough to be located in a top tech hub saturated with talent—Silicon Valley, Seattle, Washington D.C., Boston, and Sacramento according to Forbes — you’ll have to work hard to keep competitors from luring away your best players.

  8. Pop Quiz: What’s The Difference Between Compliance And Security?
    4/27/2015

    The relationship between compliance and security is one that many IT types think they understand, but in reality don’t quite grasp. That’s why my ongoing effort to educate on this topic starts by asking the same question: Do you have smoke alarms in your home?

  9. The Internet Of Things: Connecting The World Comes At A Cost
    4/27/2015

    I love talking about the Internet of Things. The buzzword is awful, but it’s a favorite topic of mine, bringing together the idea of an intelligently connected world with practical devices to create systems. These systems add intelligence, allowing devices to communicate machine to machine and then take action as required.

  10. 5 Field Service Trends With The Power To Differentiate Business Operations
    4/27/2015

    Field service operations don’t look like they used to. Advanced technology has driven significant change and operational efficiencies. Field personnel are empowered to bring more value to customer engagements, solve problems, and grow sales.

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