Premium Content

  1. 4 Ways To Recharge Your MSP Marketing
    7/8/2016

    Midyear is the perfect time to evaluate your marketing programs. What’s worked? What hasn’t? And how can you switch things up to drive more leads and convert more prospects into customers? Even if you have limited budget and resources, you can still implement a high-return marketing program. Look at these four ways to recharge your MSP marketing.

  2. Applying Machine Learning To Identify Compromised Credentials
    7/8/2016

    It’s not uncommon for large enterprises to have hundreds or perhaps hundreds of thousands of databases — many out of date, many no longer used, and the vast majority not monitored or properly secured from possible attacks. Unauthorized databases access is increasingly a result of credential theft, and IT personnel are urgently trying to get their arms around the situation. They know they need to not only discover all their own databases, but must figure out how to secure them once they do.

  3. 5 Habits Of The Most Successful VARs
    7/7/2016

    Habits — they either make you or break you, especially in the world of Value Added Resellers (VARs). In this article, we’ve outlined five habits of the most successful VARs as they have these down to a science. And to prove it, we’ve asked our top TouchBistro POS reseller, Wendell Au, to weigh in on how living and breathing these habits has helped pave his way to success.

  4. The Best Management Advice I Ever Received
    7/7/2016

    When I first started managing, I thought a lot about myself: how I was doing with my team, how I didn’t want to be a terrible manager, things I could do to become a great manager. Yet when I first started out, the advice I got was “it’s not about you anymore.”

  5. Strategies Bosses Use To Avoid Apologizing
    7/6/2016

    Where in the world is the school where managers study apology avoidance. It always surprises me when perpetrator-like managers have already built an impressive array of personal apology avoidance habits and language. They don’t get this from their mothers, I know that. I also know those who ignore their mom’s advice deserve what they get.

  6. 5 Ways To Protect A Law Firm’s Data
    7/6/2016

    Cybercriminals are everywhere, and they target everyone — from SMBs to large enterprises, government agencies, nation states, and even political organizations including the Democratic National Committee (DNC), which announced in June its networks had been breached. Hackers are working 24 hours a day, seven days a week, 365 days a year to find and exploit vulnerabilities that allow them to steal confidential and sensitive data and sell it to the highest bidder. Are some more at risk than others? You bet.

  7. Onboard A Client Successfully With This 6-Step Process
    7/5/2016

    At some point in the marriage between you and your client, someone might drop the ball.  After this happens, the relationship will sour, and all anyone will want to do is to get away from each other – whether this happens two days before the contract is up or two days into a newly signed contract. 

  8. Before You Hire A Salesperson, Consider These 5 Must-Haves
    7/5/2016

    You might be opposed to saying it out loud, so we’ll say it for you. Hiring a salesperson can be a terrifying experience.  It’s on par with excavating month-old leftovers from the fridge and almost as bad as living in the same home with your mother-in-law for an “undetermined” amount of time. 

  9. This Multi-Million Dollar MSP Tackles Success From 3 Angles
    7/5/2016

    Success is a difficult thing to define, and in all honesty, it’s a joke when someone tries to tell you if you’re successful or not.  Success is individual.  It’s personal.  And it’s subjective.  In other words, it is what you say it is. 

  10. Surefire Ways To Differentiate Yourself From Your Competition
    7/5/2016

    Although it was over 25 years ago, I will never forget the words of my Introduction to Marketing professor when asked to describe the three things it takes to succeed in a marketing place: “Differentiation, Differentiation, Differentiation!” But how to make your organization stand out in a competitive landscape filled with white noise and awash in the notion of “me too” isn’t as easy as it sounds. However, there are some surefire ways to stand out from your competitors.