Premium Content

  1. Connecting The Dots... CRM To PSA To ERP

    As the world moves to browser-based applications (whether hosted on your own server or with a provider such as Amazon), it can mean that some of your applications might be on a local server in your office and others are hosted somewhere else.  For example, you may have a hosted CRM (“Customer Relationship Management”) system, while your accounting or ERP software application stays behind closed doors where it is more difficult for a hacker to gain access.

  2. Direct-to-Acquirer Vs. Gateway-Based Payment Processing

    Once a VAR or ISV makes a decision to pursue monthly recurring revenue opportunities in payment processing, the big question becomes how? Two Moneris subject matter experts offer guidance on the big decisions that must first be considered.

  3. Unified Commerce: A New Opportunity For Payments

    The once sluggish area of payments has quickly become anything but in the past few years. In fact, payments have become one of the most dynamic aspects of retailing. Retailers have often incorporated payment changes only as necessary. However, with continuous changes in industry requirements, consumer expectations and consumer access to new payment methods, retailers have had to adjust to become more nimble and flexible.

  4. The Problems (And Solutions!) With EMV And NFC

    NAB Velocity, based in Denver CO, provides software developers and businesses with secure and customizable payment solutions, including credit and debit card processing, ACH processing, and gift/loyalty card programs from an ecosystem of payment service providers. As a division of North American Bancard Holdings, LLC (NAB), an industry partner with over 20 years of experience and knowledge servicing merchants, enabling agents, and supporting partners, NAB Velocity is the omnichannel platform to an integrated system of payment and merchant services.

  5. Service Level Agreements: 3 Best Practices For MSPs

    The transition to managed services from a break-fix business model can be challenging for MSPs. There is much to consider in terms of setting expectations, documenting the deliverables, and defining how the MSP’s relationships with its clients will be governed under this new model.

  6. Helping Customers Cash In On The Cashless Society

    eMarketer predicts 37.5 million Americans will use proximity mobile payments this year — a 61.8 percent increase over 2015 — and total value of mobile payment transactions in the U.S. alone will grow 210 percent in the same period.

  7. Don’t Miss Out On The Converged Infrastructure Growth Trend

    An IT solution provider discusses a major data center growth trend that every channel IT company should be taking advantage of right now.

  8. How The MX Logic End-of-Life Affects MSPs

    There are many times when VARs and MSPs need to select new products to fulfill client needs. One case in particular occurs when a vendor decides to end a product or service. In light of Intel’s announcement that it will end its MX Logic antispam service on January 11th, 2017, many MSPs are looking for a new email security solution to offer to their clients.

  9. In Pursuit Of A Single Version Of Business Truth

    There’s a line about truth from the Rob Reiner film A Few Good Men that’s become iconic. In what’s arguably the courtroom drama’s most memorable scene, upstart Navy lawyer Lt. Daniel Kaffee (played by Tom Cruise) presses decorated Marine Colonel Nathan Jessup (played by Jack Nicholson) for answers.

  10. Don’t Let Uncertainty Destabilize Relationships During M&A Activity

    When it comes to growth, companies have two choices; try to grow organically or acquire the products, market share, geographies, and talent to expand and improve profits through a merger or acquisition. By Christoph Schell, President of the Americas Region, HP Inc.