Premium Content

  1. Can You Answer Your IT Clients’ Questions About BC/DR?
    3/3/2015

    Most IT solutions providers offer some type of backup and business continuity and disaster recovery (BC/DR) solution. According to CompTIA’s Business Continuity And Disaster Recovery Overview, it’s a natural extension of their other offerings.

  2. Multilayered Approach Can Help Your Merchant IT Clients Reduce Chances Of A Data Breach
    3/3/2015

    Joe Majka, CSO for VeriFone, explains the benefits of a multilayered approach to cardholder data security including end-to-end encryption and how it can help your merchant clients protect their businesses and their reputations.

  3. Ask Coach: How Do I Develop A True Leadership Team? Part 2
    3/3/2015

    Q: How do I develop a true leadership team? Coach: In our previous discussion on leadership teams, we examined how a diverse team enhances your ability to come up with innovative ideas or to solve complex problems. Just to recap, issues generally have three dimensions: tactical (task), relational (people) and systemic (big picture).

  4. The Transition From Entrepreneur To Leader
    3/3/2015

    Without a doubt the biggest challenges most small businesses face revolve around people.

  5. RSPA’s President’s Note
    3/3/2015

    2015 came in with a bang—with name changes and acquisitions, our own INSPIRE® event and other industry conferences. There is a lot of activity and momentum right now, and if the first two months of the year are any indicator, we are in for an exciting year!

  6. Legally Speaking: Start The Year Right With Current Transactional Documents
    3/3/2015

    As businesses, services, laws, and regulations change, so must our transactional documents regulating the relationship with the end user. Many Resellers have found that the use of a Master Agreement, setting out terms and conditions applying to all their transactions, coupled with separate Order Forms, Statements of Work, License Terms, and/or Service, Support or Maintenance Agreements is a preferred approach. If you have added a product or service or simply have not tweaked your transactional documents in three or more years, it is time to take action.

  7. Motivating An Elephant: Changing When It’s Hard
    3/3/2015

    The second day of INSPIRE® education with Chip Heath shifted gears a bit: to change management. Using his book, Switch: How to Change When Change is Hard as the day’s text, Heath opened his presentation by challenging the crowd to think about change itself.

  8. Think AND, Not OR: Better Decision Making Involves Having Choices
    3/3/2015

    Chip Heath shared these alarming factoids on decision-making in his first workshop at INSPIRE® 2015 on Monday, January 26. In walking the group through the principles of his best-selling book, Decisive: How to Make Better Choices in Life and Work, these statistics (and a few others) solicited head shaking, hesitant chuckles, and even a few gasps.

  9. 2015: A Year of New Opportunities For RSPA Members
    3/3/2015

    By all indications, 2015 is going to be a busy year for VARs and merchants in preparation for the EMV liability shift. It is hard to believe that October 2015 is looming right around the corner.

  10. Retail IT VAR Of The Future Preview: 4 Parts Of The Retail IT Ecosystem
    3/2/2015

    Business Solutions Retail IT VAR Of The Future Conference, May 12-13, at Bally’s Las Vegas, will present an in-depth look at four topics: POS-as-a-Service, mobile point of sale (POS), Payment Security and EMV, and customer experience.

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