Premium Content

  1. EMV Migration Solution Helps Kiosk Software Provider Achieve EMV Compliance
    1/7/2015

    Consumers have come to expect the freedom to conduct a payment transaction at their own convenience and on their own terms – whether on a tablet, mobile phone, at work in front of their PC, or at a kiosk. While the origins of kiosks pre-date any connected device – more sophisticated kiosks are a growing trend and business – particularly in-store.

  2. Wasp’s Accuracy Takes The Pain Out Of Asset Tracking
    1/6/2015

    MCS Digital is Australia’s leading specialist provider of mission critical mobile radio communications.  For more than three decades, MCS Digital has focused on design, delivery and support of mission critical communications equipment and systems in Australia and New Zealand. With a combined focus of reliability and quality, MCS Digital’s experience extends across a wide range of industry sectors, with expertise in high risk and hazardous environments.

  3. Vital Steps For Sales Success In 2015
    1/5/2015

    This article is going to address some numbers that most salespeople and business owners overlook. But, these are truly the vital numbers, or metrics, that will spell tremendous success for you and/or your team in 2015. Most of us recall the old mantra of “calls plus demos equals sales.” And, that’s true, but it is not as effective a philosophy today as it was back in the last century.

  4. IT Security Should Be The Top Priority For MSPs
    1/5/2015

    To completely secure a customer’s computing environment, managed services providers (MSPs) must first secure their own. It sounds obvious, but for many MSPs, practicing what they preach isn’t a high priority. 

  5. Why You Should Convince Your Client To Take A Risk-Based Approach To Security
    1/5/2015

    In general, a client’s idea of security is to evenly distribute security measures over each sector of their firm, widely believed to be the safest approach. I wish to present an alternative, however, with points you can use to convince clients to choose the risk-based approach (RBA).

  6. Will 2015 Mark The End Of The Backup Appliance?
    12/30/2014

    And, if so, what does that mean for your margins?

  7. Ensuring Cloud Services Success
    12/30/2014

    The economy is improving and the IT refresh cycle has released some pent-up demand, but a number of IT decision makers and executives are still hesitant to make large capital expenditures — and for good reason.

  8. Ask Coach: What’s The Process Behind Developing A Leadership Team?
    12/23/2014

    How do I develop a true leadership team? Well, that’s a topic that could consume an entire library of books! That said, let’s see if we can’t whittle the topic down to a manageable scope. Beginning with the end in mind … effective development always starts with defining success. Said differently, ask yourself if you have a clear sense for what a real leadership team looks like?

  9. Books Services Providers Can Reference Again And Again
    12/23/2014

    As we wrap up 2014, I wanted to give my Service Manager Brethren a few of the books that have helped me in an operational or managerial capacity over the last 15 years. Some of the books are pricey and are more like text books than typical business book fare.

  10. How To Protect Your Customers’ IT Infrastructures Against Security Vulnerabilities
    12/22/2014

    It wasn’t long since the Heartbleed bug made waves across the Internet and put hundreds of online services and systems at risk of personal data exposure. Now, it’s again a busy season for solutions providers that focus on security, as a new vulnerability — Shellshock — was found running uncontrolled over the Internet, and it soon proved a far more serious threat than Heartbleed.

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