Premium Content

  1. Three Things VARs Should Be Selling Today To Help Retailers Build Loyalty
    6/13/2014

    For your SMB customers, getting patrons in the door is top priority. Once they’re in, the focus shifts to increasing individual ticket sizes and providing excellent customer service to enhance customer loyalty. How can you as a VAR upsell services that map to this core business objective?

  2. Why Your Existing Business Tools Can’t Compare To A True PSA
    6/12/2014

    With the recovering economy, service businesses are no longer struggling to survive, but rather struggling to manage their own growth. The professional and business service sector alone was responsible for almost a quarter of all new jobs last month.

  3. 3 Reasons IP Will See Sustained Growth In The Years To Come
    6/12/2014

    The future is looking bright in the world of IP.

  4. How To Achieve Invulnerable Payment Data, Point To Point
    6/12/2014

    Paul Kleinschnitz, SVP, GM of Cyber Security Solutions for First Data explains point-to-point encryption and tokenization, why they are important for data security for your merchant IT clients, and how they complement EMV-enabled systems.

  5. Flash-Based Storage 101: What VARs Need To Know
    6/12/2014

    Disk drives are mechanical rotational devices where access to data means seeking to the correct sector and reading/writing. As you can imagine, accessing data on disk that is located randomly can result in huge amounts of overhead. Flash, on the other hand, is not spindle-based and therefore doesn't incur the penalties associated with disk while accessing data. The performance characteristics of flash are therefore much better than disks.

  6. 4 PIAM Trends To Watch In Healthcare
    6/12/2014

    It is an important objective of hospitals to provide a caring and comfortable environment where patients and their families can focus on the healing and recovery process without having to worry about their physical safety. This often poses a dilemma as hospitals work to balance the need to be welcoming and open with the need for strong security.

  7. In Praise Of The “Boutique” Contact Center Partner Strategy
    6/12/2014

    An analyst recently asked me about the benefits of working with an independent technology provider — compared to a huge vendor partner — in the contact center space. It may seem counter intuitive to some, but when contemplating whether it’s better to work with a larger-scale “mega-provider,” your answer should be no. And there’s a terrific reason.

  8. Calling All MSPs: How To Accelerate Cloud Adoption, Remotely Manage Key IT Workloads To Expand Your Biz
    6/12/2014

    Trying to survive on product margins has been a losing proposition for years, but an equally poor business choice is to offer just a portion of the key IT services that customers require. Comprehensive services are the lifeblood of your business, and MSPs have a prime opportunity to differentiate themselves and expand business by taking a holistic approach.

  9. Using Managed Endpoint Security To Grow Your Managed Services Business
    6/11/2014

    Keeping your customer’s data and networks safe and secure is one of an MSPs top priorities. Using a managed endpoint security solution keeps data safe and networks secure and helps win business and retain customers.

  10. The Challenges Of Moving Data To The Cloud
    6/11/2014

    Cloud is a hot topic right now. It seems most businesses are making the move to the cloud: servers are moving to the cloud, data is stored in the cloud, and applications and services are hosted from the cloud. Collectively, organizations have made the cloud “mission critical” for their overall business operations, including reliance on the cloud for disaster recovery.  According to recent study from Cloudability, 86 percent of companies currently use more than one type of cloud services.

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