Premium Content

  1. Interactive Kiosk Communications Is A Fit For All Industries
    9/25/2014

    Is Your Business Ready For The Selfie Evolution? Whether you take them or not, the selfie is a major part of the media in our everyday lives. We now live in a world where text messaging and mobile apps like Snapchat, WhatsApp,

  2. 5 Factors That Separate Good IT Operations From Great IT Operations
    9/25/2014

    Today’s CIOs and IT organizations are under a great deal of pressure to get it done with fewer resources and more accountability. As a managed services provider (MSP) you are well positioned to help corporations, big and small, solve real business challenges using technology to build advantage, gain efficiency and demonstrate results and compliance. But, to make this happen you must have the right technology and partners in play, and that includes enterprise-class IT operations capabilities.

  3. Channel Opportunity: Most Businesses Don’t Have A Regularly Tested DR Strategy
    9/25/2014

    Not having a risk assessment strategy in place for data is similar to having no fire safety or evacuation plans in an office. It’s important that channel partners make sure their customers aren’t putting their data at risk from potential hazards and downtime.

  4. F-Secure Offers Information, Advice Regarding “GameOver Zeus”
    9/23/2014

    Earlier this year, the Department of Justice and the FBI announced a multinational effort to disrupt “GameOver Zeus,” malware that targets banking and other information from the computers it infects. Infected computers become part of a botnet that work for cybercriminals to continue to look for and exploit more systems and information.

  5. Transformation Of A Traditional POS VAR
    9/22/2014

    For the first 25 years of  my career I sold POS systems for someone else, starting with mechanical cash registers, moving through all the evolutions of systems to the sophisticated PC-based systems we now see in most restaurants.

  6. 2014 Managed Services Pricing Guide: Industry Best Practices
    9/22/2014

    Managed Services continues to be a high growth market with many MSPs rapidly acquiring new customers, managing new devices and building recurring revenue. The reason for this growth is the reliance of SMBs on their IT infrastructure without the IT budgets to justify staffing their own technicians. MSPs are in a perfect position to continue to shift SMBs away from hourly rates and into fully managed services. Moving to a model with consistent monthly fees provides stable IT costs for the customer and predictable recurring revenue for the provider.

  7. Ask Coach: How Do I Empower My Team To Solve Problems? (Part 2)
    9/22/2014

    How do I empower my team to make decisions on their own, look at the whole picture of the problem, and bring it to resolution?

  8. 6 Bar Code Scanner Features To Consider For Asset Tracking
    9/22/2014

    Many government departments and offices are turning to bar code scanners to replace manual data entry. By utilizing bar code technology, a user can enter data nearly 20 times faster and do so about 20,000 times more accurately. These numbers can be extremely important when it comes to tracking valuable assets that are purchased with grants or assets that have a dollar value that determines that they must be tracked.  In most cases, once a grant is provided, the government office or department is tasked with tracking each item purchased by the grant in order to create accurate documentation to stay in compliance. In many cases when an audit turns out to be incorrect, it can result in lost grant opportunities or money owed.

  9. 5 Ways To Optimize Productivity Performance Of Knowledge And Routine Workers
    9/18/2014

    In a recent article by the Huffington Post, researcher and writer Stowe Boyd referenced the work of two Oxford researchers, Carl Benedict Frey and Michael A. Osborne. Frey and Osborne found that 47 percent of routine jobs are at risk of being automated, with humans being displaced from these jobs and the demand shifting to more non-routine, creative work — a phenomenon, cited in a report by Liberty Street Economics, called job polarization.

  10. Ask Coach: How Do I Empower My Team To Solve Problems? (Part 1)
    9/18/2014

    How do I empower my team to make decisions on their own, to look at the whole picture of the problem, and bring it to resolution?

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