White Papers & Case Studies

  1. Increase Your Profits With N-able’s New Report Manager 4.0 – A Real Game Changer In The Managed Services Industry!
    11/14/2012

    Do your clients see the full value of the managed services you provide?  Do your customers view you as their trusted advisor?  Download this paper and learn how demonstrating your value through standardized, customer facing reports is critical to evolving to into the coveted role of Virtual Chief Information Officer.

  2. Prevent SMB Data Breaches
    2/29/2012
    Today’s business environment can hardly be imagined as fully functional without a connection to the Web and indispensable applications such as email, instant messaging, voice over IP, Web sites, and file servers. Securing this type of communication must be a key concern for all companies, regardless of their size or main activity. By Loredana Botezatu and Ioana Jelea, e-threats analysis and communications specialists, BitDefender
  3. Protect Your Customers From Facebook Threats
    2/28/2012
    As the most popular social network of the moment, with an impressive growth in the last year, Facebook has become lately the scene of complex social engineering attacks, aggressive spam, and massive malware distribution. This paper presents an overview of phishing, spam, and other social engineering attacks against Facebook identified over the last year. By BitDefender
  4. Milnsbridge Exceeds Goals Using New RMM Technology
    2/24/2012
    Five years ago, Milnsbridge IT Voice & Data (MVD) elected to go “all in” on managed services.
  5. Going Beyond RMM
    2/24/2012

    A recent study by Ovum, a consulting company that specializes in telecom and software, predicts a fast and growing market for managed services.

  6. Getting Control Of Customer Group Policy Environments
    2/23/2012
    This might sound like a common scenario. You come upon a new customer’s site, ready to on-board them, and you find Windows desktops and servers with a variety of security and lockdown settings – some perhaps causing issues for users or preventing certain operations from functioning correctly. By Darren Mar-Elia – Microsoft Group Policy MVP and founder of GPOGUY.COM
  7. The Case For Managed Services
    2/23/2012
    Copiers and equipment vendors are a critical part of the office solutions market. Despite predictions made roughly 30 years ago, the paperless office has not materialized and businesses across North America are still big consumers of paper, especially copier paper.
  8. A New RMM Helps Quadruple An MSP’s Sales In Three Months
    2/23/2012
    After a year of diligently reviewing and testing 15 different remote monitoring and management (RMM) platforms, Paul Kamberis, owner of Paul On Call Computer Service LLC (POCCS), found exactly what he was looking for.
  9. Global Survey On Social Media Risks
    10/7/2011
    The use of social media in the workplace is growing at a rapid pace. Savvy businesses are using blogs, social networks, video on demand (VoD), wikis and other vehicles to quickly share information with their target audiences. The result can be greater brand awareness and an enhanced image in the marketplace.
  10. Targeted Network Attacks
    7/1/2011
    In recent years, companies have made substantial investments into their information security infrastructure. By Michael Cotton, Digital Defense, Inc.