Storage Executive Commentary
5 Ways PSA Reports Can Improve Your Business
Suzy Kratochvil, director of training and implementation for Tigerpaw Software gives five ways professional services automation (PSA) reports can improve your business, providing a greater depth of data and analysis than reports from an accounting application or CRM tool alone.
4 Steps To Transitioning From Break-Fix To MSP
Solution providers are drawn to the managed services model. The allure of recurring revenue is strong — besides helping to stabilize cash flow and service delivery costs, it shifts the relationship between solutions providers and their clients from being adversarial to one where both parties have similar business goals. The transformation is significant, massively altering, and straightforward. And the best way to start is with a good plan.
Emergency Communication Phases Reinforce Business Continuity Plan
Technology advancements have given us the ability to communicate in real time. In fact, with all of the advancements, it has become more difficult to justify poor communication. Technology increases connectivity and productivity, and it can also save lives during an emergency.
The Appetite For 802.11ac Standards
The appetite for wireless bandwidth is seemingly insatiable. Today employees typically tote a combination of smartphones, tablet computers and laptops – all which allow them to stay connected to the people and information they need to get their jobs done quickly and efficiently. As a result, there are more devices and more traffic pressuring the performance on wireless networks, and many enterprises are looking toward the capabilities that 802.11ac standards will bring.
Called To Serve: This Is Your Opportunity To Make A Difference
For many of us, Independence Day triggers visions of fireworks, baseball games and barbeques. But for military veterans transitioning to civilian life, “independence” has been more of a euphemism for unemployment recently. While the numbers are improving, roughly 7.3 percent of Gulf War-era II veterans remain jobless, according to U.S. Bureau of Labor Statistics.
To help combat this discouraging situation, some channel companies have implemented veteran re-employment programs specifically for the IT industry. From training and education to financial assistance, technology leaders including Cisco Systems, Continuum, CompTIA, Ingram Micro, Microsoft and others, are enabling veterans to apply the skills learned during their service at high-paying civilian positions.
3 Things You’re Overlooking In Disaster Recovery
I think most business owners would agree in theory that disaster recovery is important. In practice, however, it’s a little too easy to cut corners. There are so many options, it’s easy to settle on something simple and cheap. But if you haven’t taken the time to understand the kind of disaster recovery solution your business needs, you could be missing something big and paying for a solution that will let you down in the end. By Matthew Rayback, StorageCraft
Cloud Is A Movement, Not A Maturity Model: Five Things MSPs Must Get Right
For today’s MSPs, cloud is no longer a choice or even an evolution. It's a movement whose time is now, and every managed service provider (MSP) has got to be a part of it or risk losing their customers. Whether you’ve already made the plunge or not, here are five key things that MSPs need to get right if they want to grow and thrive in the new cloud economy.
Top 7 Most Overlooked Professional Services Automation (PSA) Features
The right tools and technology can be the difference when it comes to maintaining your competitive edge, positioning your business for growth, and doing more with less in today’s dynamic and always changing business environment.
Avoid These Common Mistakes When Selling IT-as-a-Service
When VARs and MSPs ask about the mistakes their peers have made when it comes to selling IT-as-a-Service (ITaaS), two things come to mind immediately. 1) They didn’t do their homework, and 2) They tried to do it all themselves.
Prepare Now For The Hybrid Cloud Upsurge Trend
There are a couple of reasons this uptick in hybrid cloud adoption is so important. First, it speaks to your customers’ security fears when considering public-cloud-only options combined with the fact that private-only cloud options can sometimes be cost prohibitive. And second, deploying a hybrid cloud strategy is more complicated than a public-only or private-only strategy. Where there is more complexity, the channel becomes more relevant.