Storage Executive Commentary

  1. A Checklist For Your Managed Services Portfolio

    Dave Sobel, director of partner community for Level Platforms, an AVG Company, says a rich managed services portfolio is a key approach for an MSP to ensure customer loyalty. The more MSPs can monitor and manage, the more vital they become to customers’ operations  and far less likely to be displaced by a competing provider, as the MSP is able to show a considerable distinctiveness from the competitor.

  2. 3 Considerations For Selecting A Winning BDR Solution

    Robert Bush, product management of Unitrends tells why MSPs need to consider many factors when selecting a backup and disaster recovery (BDR) solution for their customers: functionality, price, ease-of-use, manageability, scalability, deployment, flexibility — the list goes on. The following three considerations will help you keep the BDR evaluation process simple and put you well on your way to providing a flexible, scalable, efficient, and cost-effective solution that satisfies your entire customer portfolio.  

  3. Are You Tired Of Reading About Software-Defined Storage?

    Momchil Michailov, CEO and co-founder of Sanbolic, explains why software-defined storage delivers cost savings, scalability, flexibility, reliability, and vendor-neutrality to you and your customers.

  4. A Roadmap For Increasing Prices Without Losing Customers

    Justin Crotty, senior VP and GM of NetEnrich, answers a common question from VARs and MSPs: “How can I increase pricing without losing customers?”

  5. 5 Ways PSA Reports Can Improve Your Business

    Suzy Kratochvil, director of training and implementation for Tigerpaw Software gives five ways professional services automation (PSA) reports can improve your business, providing a greater depth of data and analysis than reports from an accounting application or CRM tool alone.

  6. 4 Steps To Transitioning From Break-Fix To MSP

    Solution providers are drawn to the managed services model. The allure of recurring revenue is strong — besides helping to stabilize cash flow and service delivery costs, it shifts the relationship between solutions providers and their clients from being adversarial to one where both parties have similar business goals.  The transformation is significant, massively altering, and straightforward.  And the best way to start is with a good plan.

  7. Emergency Communication Phases Reinforce Business Continuity Plan

    Technology advancements have given us the ability to communicate in real time. In fact, with all of the advancements, it has become more difficult to justify poor communication. Technology increases connectivity and productivity, and it can also save lives during an emergency.

  8. The Appetite For 802.11ac Standards

    The appetite for wireless bandwidth is seemingly insatiable. Today employees typically tote a combination of smartphones, tablet computers and laptops – all which allow them to stay connected to the people and information they need to get their jobs done quickly and efficiently. As a result, there are more devices and more traffic pressuring the performance on wireless networks, and many enterprises are looking toward the capabilities that 802.11ac standards will bring.

  9. Called To Serve: This Is Your Opportunity To Make A Difference

    For many of us, Independence Day triggers visions of fireworks, baseball games and barbeques. But for military veterans transitioning to civilian life, “independence” has been more of a euphemism for unemployment recently. While the numbers are improving, roughly 7.3 percent of Gulf War-era II veterans remain jobless, according to U.S. Bureau of Labor Statistics.

    To help combat this discouraging situation, some channel companies have implemented veteran re-employment programs specifically for the IT industry. From training and education to financial assistance, technology leaders including Cisco Systems, Continuum, CompTIA, Ingram Micro, Microsoft and others, are enabling veterans to apply the skills learned during their service at high-paying civilian positions.

  10. 3 Things You’re Overlooking In Disaster Recovery

    I think most business owners would agree in theory that disaster recovery is important. In practice, however, it’s a little too easy to cut corners. There are so many options, it’s easy to settle on something simple and cheap. But if you haven’t taken the time to understand the kind of disaster recovery solution your business needs, you could be missing something big and paying for a solution that will let you down in the end. By Matthew Rayback, StorageCraft