Storage Executive Commentary

  1. Cloud Is A Movement, Not A Maturity Model: Five Things MSPs Must Get Right

    For today’s MSPs, cloud is no longer a choice or even an evolution. It's a movement whose time is now, and every managed service provider (MSP) has got to be a part of it or risk losing their customers.  Whether you’ve already made the plunge or not, here are five key things that MSPs need to get right if they want to grow and thrive in the new cloud economy.

  2. Top 7 Most Overlooked Professional Services Automation (PSA) Features

    The right tools and technology can be the difference when it comes to maintaining your competitive edge, positioning your business for growth, and doing more with less in today’s dynamic and always changing business environment.

  3. Avoid These Common Mistakes When Selling IT-as-a-Service

    When VARs and MSPs ask about the mistakes their peers have made when it comes to selling IT-as-a-Service (ITaaS), two things come to mind immediately. 1) They didn’t do their homework, and 2) They tried to do it all themselves.

  4. Prepare Now For The Hybrid Cloud Upsurge Trend

    There are a couple of reasons this uptick in hybrid cloud adoption is so important. First, it speaks to your customers’ security fears when considering public-cloud-only options combined with the fact that private-only cloud options can sometimes be cost prohibitive. And second, deploying a hybrid cloud strategy is more complicated than a public-only or private-only strategy. Where there is more complexity, the channel becomes more relevant.

  5. Helping SMBs Institute Smart, Secure, Scalable Storage

    Data volume is growing exponentially year over year in the small and midsize business (SMB) space. Emails never stop coming in or going out, shared files continue to grow, and documents must be retained for legal compliance. As SMBs continue to become increasingly aware of their storage needs and wants, and as the amount of data they need to store continues to grow, value-added resellers (VARs) can take advantage of the resulting business opportunities.

  6. Growing Your IT Support Business By Becoming A Managed Service Provider

    If you are reading this, chances are you’re the owner of a small to medium sized business (SMB) quickly reaching the limits of what you can do with your current break/fix model and you are keen to know where you can go from here. That or you’re more than happy with your break/fix business and are curious to know what exactly we think is wrong with it. Either way you’ve come to the right place.

  7. Use BDR To Evolve From IT Provider To Trusted Advisor

    One common misconception of IT providers is that backup and disaster recovery (BDR) is an ancillary part of their job. It’s actually the most important. The right BDR solution not only prevents IT downtime and data loss, but can also help IT providers build strong customer relationships that will pave the way to massive profit growth.  Here’s how IT providers can offer deeper value and become trusted advisors.

  8. 4 Tips For Disaster-Proofing Your Customers’ Businesses

    Are you confident that your customers’ backup and recovery solution will protect business-critical operations in a disaster? Are they confident?

  9. Why Are Channel Partners Closing Multiple Deals Within The Cloud?

    The channel industry is evolving – it’s no longer focused on pushing boxes, but selling solutions. Channel partners need to ensure they can provide the end customer with solutions currently in customer demand.

  10. The 6 Stages Of Effective Incident Management

    The incident management life cycle begins long before an incident. Effective incident management begins with pre-incident planning, which includes mitigation and preparation.