Storage Magazine
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Give SMB Customers An Enterprise Experience
5/16/2015
Providing certified engineers, 24/7 NOC (network operations center) support, and service level agreements (SLAs) are ways this IT solutions provider meets SMBs’ business needs and achieves year-over-year 30 percent revenue growth.
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Solving The Enterprise Vs. SMB BDR Sales Dilemma
5/16/2015
Four BDR (backup and disaster recovery) experts weigh in on where IT solutions providers should be focusing their sales efforts.
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The Smart Way To Land A $100,000 Managed Services Sale
5/16/2015
Conducting a network assessment and providing RMM (remote monitoring and management) services were keys to this MSP’s (managed services provider) big IT project win, which included monthly recurring revenue and ongoing upsell opportunities.
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3 Pillars Of Managed Services Success
4/15/2015
Homing in on developing its employees, business processes, and business tools is the secret to this MSP’s consistent double-digit revenue growth.
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4 Mistakes To Avoid When Selling Healthcare IT
3/19/2015
Healthcare IT solutions providers need to educate themselves — and maybe their clients, as well — on health IT-related regulations and on the solutions that meet their needs while keeping them in compliance.
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SMBs In 2015: IT Budget For Cloud Solutions, Staying Connected
3/19/2015
Solutions providers that understand SMBs’ needs for security, cost savings, and increased efficiency can grow their businesses — as well as customer loyalty.
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An MSP’s BDR Sales Fortitude Saves A CPA Firm From Disaster
3/18/2015
Discussing BDR (backup and disaster recovery) may not be easy, but as this MSP’s experience confirms, there’s too much at stake to avoid it.
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Channel Consolidation: Big Trouble Or Business As Usual?
2/11/2015
We asked VARs, MSPs, and integrators to share their thoughts on how channel consolidation is affecting business.
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Sell Break-Fix Services With A Proactive Security Twist
2/11/2015
Paying attention to customer IT trends was the key to this VAR’s ability to land a network security implementation with a 35-employee home healthcare service company.
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Create A Win-Win Managed Services Model
1/14/2015
Fine-tuning its managed services program and consultation skills allows this MSP to continue its year-over-year double-digit growth trend.