Storage Magazine

  1. Don’t Get Burned By An Image-Only Backup Philosophy
    10/17/2013

    An MSP’s foresight to incorporate image- and file-based backups proves wise after a client discovers several deleted files.

  2. Enlist Your Company In MSP Boot Camp
    8/15/2013

    This MSP turned to professional coaching to improve its business and realized 30% revenue growth last year as a result.

  3. Sell Network Security As A Service To Reach More Customers
    8/15/2013

    As network security threats continue to grow and become more complex, cloud-based security solutions are playing a growing role in helping VARs and MSPs protect their customers.

  4. Don’t Assume Your Salespeople Can Sell Cloud Backup
    8/15/2013

    Two of the biggest predictors of success with any subscription-based IT service are whether your salespeople embrace it and if they know how to sell it.

  5. Keep Your Managed Services Customers From Reverting To Break-Fix
    7/18/2013

    This MSP’s four-step approach to selling managed services created a 98% customer retention rate and 40% sales revenue growth last year.

  6. Turn Your Customer’s Downtime Into A Cloud Upsell Opportunity
    7/18/2013

    An MSP’s (managed services provider’s) data recovery solution saves a retail customer’s business from downtime and positions the MSP for a cloud backup upsell.

  7. Secrets Of Managed Services Veterans
    7/18/2013

    I’ve been pretty vocal lately about transitioning your business to a recurring revenue model. In giving so much attention to this topic, my IQ on the business model increases on a daily basis. I’ve been trying to get everything down in my blog, but sometimes I look back and discover that I missed sharing some lessons or find that what I thought were small lessons were actually fairly important.

  8. Win More Cloud BDR Sales With A Network Assessment
    6/18/2013

    An MSP earns a 1 TB Amazon Web Services (AWS) cloud backup project with PlanetShoes.com and beats out a competitor twice its size — without cutting its price.

  9. 3 Ways To Uncover New Cloud Sales Opportunities
    6/18/2013

    A renewed focus on selling managed services is helping this MSP develop more profitable customers and a second year of double-digit revenue growth.

  10. Who Else Wants To Increase Profitability?
    6/18/2013

    Whew! What a month it’s been. Since I last wrote this column, I’ve done a bit of traveling, written a fair amount, had tons of phone calls, and done a lot of reading. Despite the variety of tasks, there was a common theme that presented itself. One that is directly related to you.