White Papers & Case Studies

  1. Building Backup As A Service (BaaS)

    Everyone needs backup. But, it is a thankless job, one that adds no real competitive advantage - and when things go wrong there is nothing but blame. And things far too often do go wrong. Tape backup in particular is prone to error.

  2. Getting Your Virtual Foot In The Door

    Convincing customers to migrate their IT infrastructure to a completely cloud-based solution is a difficult sell, to say the least.

  3. The Legal Industry v. Technology

    How managed service providers can settle the case once and for all.

  4. Easing Fear Of Downtime At The Dentist's Office With BDR

    Whether it’s the whine of the drill, the scraping and poking, or the numbing and choking, fear keeps many patients away from the dentist.

  5. How You Can Make A Lot Of Money By Protecting Your Clients From Disaster

    What would you do with some extra cash? You could expand your business, maybe buy your own data center. You can put your kids through college. Maybe you could finally buy that nice [insert expensive thing] you’ve had your eye on.

  6. BDR Put To The Test As $800k In Product Waits For Delivery

    It’s a sunny Saturday morning in Orange County, California when the help line rings at Numa Networks. A new customer is calling in a panic. The customer is a major beverage distributor, with 61 trucks fully loaded for weekend deliveries all over the county.

  7. The Hotel Industry's Unique BDR Needs

    Hotels make sure people from all walks of life have a comfortable place to stay while they’re traveling. Each guest needs a clean, quiet room to sleep in and a bed with fresh sheets. At the same time, the same guest might want room service at any time, day or night, and he or she probably expects Internet access, television, a telephone, and so on. Meanwhile the hotel staff needs security and a way to manage all the systems required to live up to these expectations.

  8. Making IT Disaster Recovery Easy

    How asking questions can strengthen your disaster plan and save your business.

  9. Making Disaster Recovery Easy

    How asking questions can strengthen your disaster plan and save your client’s business.

  10. Five Prescriptions To Stop Healthcare Disasters

    Managed service providers that specialize in healthcare currently face some unique challenges.