White Papers & Case Studies

  1. Measures Of Success In Backup & Recovery
    11/6/2013

    Remote backup is one of the most popular items in a foundational service for many managed services providers (MSPs). The abilities to build comprehensive backup systems and ensure data is located across distributed physical locations are crucial challenges to many small and medium-sized business customers served by MSPs.

  2. Preventing Disasters In Tornado Alley
    9/11/2013

    For an MSP in the heart of Tornado Alley, backup and disaster recovery tools are standard equipment

  3. Disaster Resistant Technology Saves The Day After Hurricane Sandy
    9/11/2013

    Since opening their business a few days before 9/11, this MSP have weathered several disasters—from terrorist attacks and economic recession to hurricanes, floods, and blizzards.

  4. Cloud Services Provider Delivers Reliability With Cisco And KEMP
    7/17/2013

    Peak 10 leverages LoadMaster Software on Cisco UCS to maximize availability and performance of unified data center environment.

  5. Cloud-Based BDR Solution Helps MSP Win And Retain Clients
    7/12/2013

    Waypoint. was looking for a proven, cloud-based BDR solution that would be affordable for their small- to-midsize business (SMB) clients, and easy for their technicians to set up and maintain.

  6. INTEGRA Healthcare Equipment Streamlines Backup Process With Agentless Solution
    7/3/2013

    INTEGRA Healthcare Equipment provides comprehensive state of the art equipment and services for healthcare needs. INTEGRA delivers products to both homecare patients and healthcare providers with services designed specifically to complement their inventory. INTEGRA’s warm staff provides immediate patient care with clinical excellence and guarantees same day delivery of all products and services. INTEGRA has various locations across Michigan and Illinois.

  7. Storage And Virtualization Solution Offers Portland Non-Profit Law Firm Expandable Network Capacity
    5/13/2013

    Metropolitan Public Defender (MPD) is a private, non profit law firm committed to providing high-quality criminal defense for indigent clients. Handling more than 17,000 criminal cases per year, Metropolitan Public Defender is a non-profit law firm that is nationally recognised for its leadership in the public defense community, its training programs, and the guidance, supervision and support of its attorneys. The company was looking to replace its outdated servers to increase speed, disk capacity, and provide reliable network data storage at its main office in Portland, OR.

  8. 5 Reasons Not To Build Your Own: A Better BDR Revenue Model
    5/9/2013

    This white paper outlines the reasons why an MSP will benefit from partnering with the right BDR vendor vs. attempting to build their own.  The growth of the backup and disaster recovery market, and desire for increased revenues, has prompted MSPs to consider building their own BDR solutions. Learn the top 5 reasons factors MSPs need to evaluate when considering a “do-it-yourself” BDR.

  9. MSP Increases Sales And Efficiency With RMM Platform
    4/24/2013

    As part of its professional services support, Ash Creek Enterprises is helping local schools and school boards manage technology transformations in the classroom. This includes IT infrastructure refresh programs backed by ongoing managed services support to ensure educators can take full advantage of new IT tools and resources.

  10. Managing Mobile Devices: The New MSP Opportunity
    4/12/2013

    Just as it’s hard to imagine banking without ATMs, computer users eventually will look back and wonder how they ever got by without smartphones or tablets. Network-connected smartphones, notebooks and tablets, according to analysts, will reach 15 billion worldwide by 2015 — more than double the planet’s projected population. Mobile phones in 2013 will surpass PCs in connecting to the Internet, analysts predict. As of 2012, the number of smartphones in use worldwide had passed 1 billion.

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