Supply Chain Executive Commentary

  1. 6 Keys To Managing Customer Relationships
    10/23/2014

    When looking toward a high-growth business, you should find the amount of attention you can devote to each customer becomes increasingly stretched as your company develops and your client base expands. As always, managing customer relationships should be seen as a priority activity. Customers look for a high level of service, and regardless of the quality of the product or service you provide, they will not stay loyal to you on a long-term basis unless you treat them properly before and after a sale.

  2. Ask Coach: How To Get The Most From Attending A Professional Conference
    10/23/2014

    How can I ensure an ROI on investments such as professional conferences?

  3. Who Needs To Rebrand When You Can “Bounce” To Future Success?
    10/21/2014

    How often do we think of implementing a radical structural fix when an attitude and leadership adjustment could be the remedy? Such a radical reaction may be to rebrand and/or relaunch when, in fact, our problems can be overcome with a systematic approach to improved team performance.

  4. Channel Sales Vendor/Partner Relationships: What Vendors Want (Part 5)
    10/21/2014

    It’s not love at first sight. It is all about the relationship between the vendor and the partner if a channel sales partnership is to be successful.  A better understanding of what a vendor expects from a partner helps the solution provider make well informed and prudent business decisions that have a positive and profitable impact on their organization.

  5. Must-Haves For Ruggedized Warehouse Scanners: Making Evaluation Easy As 1-2-3
    10/21/2014

    When looking at ruggedized warehouse scanners, there are many angles to take when deciding must-haves for these devices. But before creating a checklist of features or technology, it is more important to have criteria that will drive your choices and evaluation. It’s about more than just the fastest processors, latest system architecture, and options for operating systems.

  6. 3 Lies About Hosted UC You Can’t Buy Into
    10/20/2014

    Unified Communications (UC) is a profitable, high-value line of business for VARs and MSPs (managed services providers) so why are so few capitalizing on it?  For some, it may just be the technology that keeps them at bay. For others, it could be the perceived market opportunity. Whatever the reason, the reality is that UC solutions have evolved into a turnkey technology that’s built to scale and, according to market research firm COMMfusion, is expected to reach $8.47 billion in revenues by 2016, making it a lucrative solution for channel partners.

  7. Team Building At Its Sticky Best
    10/20/2014

    We talk a lot about building a team.  There are plenty of fun, engaging group activities you can use to build your team. The Marshmallow Challenge is one of the best. This TED activity is simple. 

  8. Why Still Do That By Hand? 3 SMB Processes To Automate
    10/20/2014

    As a business grows, you should leave Excel spreadsheets and pen and paper tracking behind. Continuing to use an outdated, manual process to manage a growing business will cost more money in the long run than investing in an automated process. Here are three processes your SMB customers will find benefits in automating.

  9. How To Future-Proof A Business: Discovering The Internet Of Things
    10/20/2014

    In this scientific era, each and every vertical in business is focusing towards the Internet of Things (IoT) to optimize its business strategies by facilitating easiness and comfort. Globalization and advancements in the fields of machine communication with wireless information technology has driven companies to focus more on the Internet for effectively managing their businesses and potential marketing for their products.

  10. Four Keys To Managing Customer Relationships
    10/17/2014

    By 2020, customer experience will overtake price and product as the key brand differentiator. You could be offering the best product or service on the market, but if you don’t treat your customers properly before, during, and after a sale, you will never be able to build a mutually-beneficial partnership that keeps them coming back. Undoubtedly, loyal customers are your most valuable business asset.

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